We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages from our warehouse in Canada, United States, Singapore, Japan, or China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
Click here for more shipping details
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contain your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping. However, most of the orders are sent in one package. Order with confidence.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Blythe (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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How do Blythe Doll's eyes work?
Neo Blythe Dolls come with four different eye colors and positions. Blythe has a large head to incorporate the eye-change mechanism, which is controlled by a pull cord running from the back of the head that all work without the help of batteries. Blythe’s eyes are large and round, and they change from a variety of colors such as green, pink, yellow, blue, brown, and gray each time the string is pulled, momentarily closing between each cord pull. Although each Blythe doll comes with four sets of eyechips already installed, you can always customize Blythe eyechips to your liking from galaxy design to hearts to human-like eyes. In addition to traditional eye dolls, some of the new generation custom Blythe dolls have sleepy eyes integrated, which a second cord allows changing the gaze into the sleepy position.
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Are these doll products original?
Yes, our dolls are made with original Takara parts with our patented custom limbs.
- The back of the doll's head reads Blythe TM, 2006 Hasbro, Inc. CWC TOMY China.
- The back of the doll's body reads Blythe TM, 2002 Hasbro, Inc. CWC TAKARA China.
How much do you charge for shipping?
We provide free shipping to over 200 countries around the world
What are the measurements for Neo Blythe Doll?
Please refer to our Neo Blythe Doll body measurements to find out more.
Will I be charged any shipping, customs or duties fees?
No, the price you see is the price you pay - you won't be charged any extra fees.
When will you ship my order?
If you order an in-stock item, we’ll ship it within 3 working days.
How long will my order take to arrive?
Orders are shipped by EMS or USPS. Typically, delivery takes 5-20 working days after dispatch, but it may take longer due to factors beyond our control. Due to the size of our company, we provide fast dispatch and processing services so you receive your package faster. We are working with world-class logistics companies to deliver your Blythe companies.
Do you provide tracking information?
You will receive your tracking information within 3-5 working days. But sometimes tracking might not be available if free shipping applies. In this case, please contact us at info@thisisblythe.com
Can I cancel my order?
You can change or cancel your order within one hour. Please contact us at info@thisisblythe.com and learn more about our cancellation and refund policy.
everything is OK
The product very pleasant and nice I really love it...
Wow!!!
The store and the goods are excellent!
Everything is OK...
The eye mechanism is perfect, all parts are in good condition.
Eye mechanism is standard, all parts are in place
Thank You!
Eye Mechanism good as always, fine! Thank you!
I like the product quality. Thank you!
I really like it, thank you very much.
Quality is good
Great and fast shipping !
all is ok
Ok, all is perfect.
All perfect! Thank you so much!!
Perfect! Thank you so much!!
The eye mechanism received and it's perfect.
The eye mechanism received, thank you very much!
thanks so much
Beautiful, as always! Thank you store!!
Thank you store!!
Thank you for the fast delivery)
The product is excellent.
Thank you for the good delivery.
Thank you for the fast delivery.
Excellent.
The customization tool kit is so amazing and wonderful, thank you.
Thank you!! Everything is good.
It is a very useful tool kit and makes any change very simple and easy.
Came on time everything is great.
Really great quality product, delivered on time! I will order again!
Excellent quality and fast delivery! I'll order more!
Thank you. the delivery was fast.
I like the product quality, Blythe Doll Eye Mechanism work well.
Everything is perfect.
the packing's terrible, but it's on good condition inside when i received. thanks
Eyeballs are not bad, I will experiment.
Eyeballs are not bad, I will experiment.
wonderfull
wonderfull
Just OMG. I had a wonderful experience with This Is Blythe. Gotta go tell my friends right now.
I saw Blythe in my dream, then the next day a Blythe photo while scrolling on my Facebook last month. I ordered her right away and now she is with me. I can't believe this is happening. She is better than photos.
The box is poorly packed, but the goods are OK)
The box is poorly packed, but the goods are OK)
Asked the store to send with an early order, he did, for this thanks to him!
Asked the store to send with an early order, he did, for this thanks to him!
The parcel came quickly, to Moscow in 3 weeks. The parcel was tracked The eye is barely a noticeable shovchik, not the same as sold with a doll. I advise you.
The parcel came quickly, to Moscow in 3 weeks. The parcel was tracked The eye is barely a noticeable shovchik, not the same as sold with a doll. I advise you.
All perfect!
Everything is fine, as always! I order not the first time, very satisfied! This time to my order as a gift received such an "orange" miracle! Thank you very much! I recommend this store!
Everything is fine, as always! Order is not the first time, very satisfied! This time to my order as a gift is the "orange" miracle! Thank you so much! Recommend this shop!
Perfect for crafting with own Eyes Chips
the product corresponds the description, arrived in 2 weeks to Germany, recommended
Perfect
Everything's fine.
Everything is fine.
It's not the first time I 've bought here and will continue to do. Everything is perfect!
Just love this store and goods!:) Everything is perfect!:) Extremely fast shipping and delivery to Moscow:)
Just love this store and goods!:) Everything is perfect!:) Extremely fast shipping and delivery to Moscow:)
Very fast deliveries according to the description
Top, thanks to the store
Good
Good
♥️♥️♥️♥️♥️
♥️♥️♥️♥️♥️
It came all right and in only 10 days. thanks to the store.
The product is very good quality. I'll be back.
The product is very good quality. I'll be back.
Eyes are perfect: I will soon order more. thanks.
Perfect as always
Very quickly reached the goods, less than three weeks to moscow! The box is crumpled, but the goods are not damaged. I recommend the store, the second time i make an order, everything comes quickly and without damage!!!!
Perfect quality shoes
cute shoes just right for blythe doll. 2 weeks shipping from Singapore to USA. im very satisfied.
Shipping super fast, only 10 days! Everything is fine! Thank you very much!!
Came quickly, everything is in place and in general! Although the box is crumpled! Many thanks to the store, i will still order!
The purchase arrived on time, the hair is beautiful!
Thank you!
My favorite salesman. Everything as always fast and high quality)))
As in the image, i'm looking forward to using them. Thank you very much.
Well received thank you store
Fast shipping.
Great as always. Excellent shop and great customer services !!!
good
Everything perfectly corresponds to the description
All right, arrived well wrapped and in a carton, to spain in a week, store recommended 100%
Good eyes, come with the screws
All is well, fast delivery, tracked. Thank you!
Best Blythe shop! Ultra fast shipping always. Super nice people too. Thank you so much.
Great I love these eye mech great shop just love it
Fast shipping, good quality
Five star store. Thank you.
great value, great service, fast shipping. Thank you!
Favorite Blythe shop! Always friendly and ultra fast shipping too. Thank you.
Accidentally broke such a thing when changing the eye... I thought i would not find and i would have to order the whole mechanism. An no, lucky, thank you!))
excellent, as always.
Thank you very much store, full set.
Great product, thank you!
Everything ok
All super, as always,!!
It's all right, as always.
Perfect, quick delivery
It comes with its pieces and everything super good
Everything to the description. Same as in the photo
Shipping fast! 2 weeks, and before the deadline for 3 days) eyes like eyes), has not tried on yet, but i think everything is ok. The packaging is a cardboard box, large, and the eyes in it dangled .. No pimples or anything softening. Thank you to the store!) i will order more)
Eyes arrived in 13 days. Packed in a box, so the road was not damaged. Will Supply, дополню tip.
All good
9th in Det. Shipping fast and nicer ~ ^ ^
Good product
Well, as always. Bring the screws
Best Blythe shop! Always super fast shipping and always so nice! Thank you!
Thank you for the present!
Best store!
Everything perfect
I like it tysm
Very important when you customize dolls and have problems with vey sticky eye chips. Love this product! Thank you!
Very important when you customize dolls and have problems with vey sticky eye chips. Love this product! Thank you!
fast shipping. Thank you
fast shipping. Thank you
Perfect as in the photos
Everything is fine
Perfect!
It has arrived perfect and in less than 10 days!
Perfect!
The width of the chip is more than that of aisi, what you need. 20 days, all tracked
Excellent quality replacement eye mech
Excellent quality replacement eye mech
I recommend
Order is made 31.03, sent only 07. 04. received at the post office in moscow 17.04. corresponds to the description.
Excellent replacement eyes for Blythe
Excellent replacement eyes for Blythe
Excellent
Excellent
Happy with these, thank you. Received very quickly.
Excellent quality lid mechanism
Excellent quality lid mechanism
all good
all good
Very cool! The parcel was tracked, thanks for the coupon!
Perfect as always
Everything works super!!!
great thank you
Thanks, great service
Excellent quality item will buy again
Excellent quality item will buy again
Super fast shipping. Good quality spare parts. Definitely recommend
Excellent quality, fast shipment and shipping. I recommend the store.
Ok
The parcel came in 10 days. Everything is fine
Thanks to the store, everything came very neatly packed in excellent quality
Thank you!!)
Good
Perfect
Quickly and efficiently. Thank You Very Much!
All OK
Thank you store for fast delivery!
Everything is fine, thank you very much!
5 stars❤️
Perfect. No need to say it all was as I wanted.
Thank You Very Much!
Very fast shipping, despite the holidays! When кастоме broke the doll with bar, had to be ordered separately. Doll fit perfectly, mechanism ophthalmic works! Cheers, you saved me! :)
Everything is fine, fast and fine
Came quickly) Thank you very much! All fine
Will be getting more of these!
The prompt delivery!
I Send two more with the order
Great! AND the price is reasonable.
All good! Drive quickly. Description.
Good product! thanks!
I love ordering from this store. Fast shipping, quality items.
Foremost correct, thanks
Perfect. I Am very satisfied.
ALL GREAT!
All good! The quality is excellent! For Блайз at the time!
Excellent as always. Tent 100% recommended.
Everyting arrived perfectly! Super good attention from the store! Thank you so much for the present. Will buy again :D
Items as described.
Спасибо большое ! Все пришло в целости!
Глазной механизм пришёл очень быстро! Спасибо продавцу!
Качество хорошее.
good colours ... thnx
супер
GREAT store! Always great shipping times! Thank you as always!!!
доставка молниеностная! качество отличное! рекомендую магазин и продавца, сама буду заказывать еще!!!!
perfect!
perfect!
Все быстро и качественно, как всегда
Excellent
ок
Все получила спасибо
ALWAYS FAST DELIVERY AND GREAT PRODUCTS!!! Thanks again and again!!!
Como en la foto, rápido envío recommended
PERFECT PRODUCT &EXCELLENT SELLER !!
Estupendo como siempre.
ok
Great thank you.
todo bien como siempre llegó rápido en perfecto estado recomiendo
Всё ок, как всегда. Спасибо
Все ок. Спасибо!
Great to have these extras around. Thank you so much.
Very fast shipping! Thank you!
Отличные глазницы, как и все в этом магазине, очень довольна:)
незнаю. не с чем сравнить.
el pedido llegó increiblemente rápido y le va perfecto a mi muñeca
Соответствует описанию, очень хорошо. Продавец общительный, рекомендую
perfect as always!
perfecto
Vendedor 100% fiable, llevo varias compras en esta tienda y siempre es todo perfecto.
perfect !
Доставка быстрая ,качество отличное как всегда
Все подошло отлично. До Зеленограда(Москва) пришли за 8 дней
Recomiendo tienda, vendedor muy bueno y legal
Super rapido, encantada con esta tienda como siempre :-D
perfecto, como siempre recomiendo muchísimo al vendedor, yo repetiré pronto
Bien
De momento está bien, espero que al montarla en la muñeca funcione correctamente.
Fast Shipping Excellent Items as Always from this wonderful shop Thank you. :)
Очень быстрая доставка! Супер!
Good items. Thank you very much.
todo perfecto como siempre ! gracias!
Хорошо. Крепления в комплекте.
Доставка до Москвы, 2 недели! Спасибо продавцу все как в описании)
Lovely eyes, fast ship, well packed, thank you, recommend store.
Как всегда все товары отличные. И быстрая доставка!!!
Мой любимый магазин ! Все отлично как всегда и быстрая доставка !
Супер быстрая доставка до Москвы-8 дней. Спасибо большое. Глаза отличные!
ok
gracias
Excellent store as always and very kind. Quality Products. 100% recommendable.
Очень качественный товар! Очень хороший и ответственный продавец! Товар полностью соответствует описанию, подробно отслеживается, приходит всё очень быстро и без повреждений. Большое спасибо продавцу!
Very good store and looks after customers well
Очень быстрая отправка, заказ пришел за 7 дней. Продавец общительный, всегда идёт на встречу пожеланиям. Рекомендую.
Всё как всегда замечательно! Вместо 5 т-баров положили 6! Спасибо!! :-)
Хорошие глазной механизм
Super fast delivery
Fast Shipping as always Great Items Super Seller thank you :)
Быстрая доставка, красивая Кукла
Thank you. Perfect and delivered quite fast as always.
I have revived a custom doll. Thank you very much.
Arrivato! Perfetto per la mia Blythe doll.
Thanks
Спасибо, быстро, качественно и хорошо)))
как всегда все безупречно.Заказ,товар,продавец,магазин.Рекомендую.
Perfect thank you!
thanks
todo ok
Thank you
Все отлично, посылочка приехала быстро.
Perfect and super Fast . 15 days to Portugal. I am super fa of this store. Thanks
perfect :)
Todo perfecto!
It's too beautiful! It comes with face protector and a gift chip. I love it!
Everything perfect! Great store.
Все отлично
всё отлично, как и всегда в этом магазине! спасибо!
Все здорово! Качественно и хорошо упаковано. Спасибо!
I received everything promptly. Thank you!
Хорошие, качественные глазки! Спасибо за быструю отправку! Заказ пришёл за 10 дней
gracias perfecto ,
Быстро
todo muy bien. como siempre. embio rápido recomiendo
Seller was helpful and kind, always quick to respond if I had a query. Product is exactly what I expected. I will buy from this store again.
perfect
Все отлично. Доставка быстрая, продавец внимательный и отзывчивый, всегда готов помочь. Еще и подарочки в каждой посылке))) Самые лучшие рекомендации.
спасибо продавцу, буду ещё заказывать
Покупаю не первый раз у этого продавца. Очень быстрая обработка заказа и быстрая доставка 2-3 недели (Украина). Спасибо. Буду еще заказывать товары.
as always, very good and fast.
Механизм глаз идеально подошел на замену для куклы Blythe. Спасибо, это была хорошая покупка.
всё понравилось, подошло, доставка быстрая, спасибо!
пришло за две недели! все отлично!
Супер быстрая доставка 23.12. сделала заказа, получила 05.01. и это с учетом праздничных дней! Немного обидно, что не было подарка, хотя и в отзывах и в названии позиции это указано, тем более в преддверии нового года. Тем не менее магазин лучший! Буду заказывать только здесь.
Оторвалась верёвочка,решила заказать,всё как на фото)Дошла до Великого Новгорода за 2 недели.
Thank You! This is what I need.
Todo perfecto como siempre ,envío super rapido,me encanta esta tienda la recomiendo.
Como siempre genial
Спасибо, все супер, очень девочка нравится.
Все в порядке. Посылка дошла быстро. Отслеживалась
todo bien perfecto estado recomiendo
Perfect - thank you
apido y genial como siempre. me encanta este vendedor
Perfect doll eyes eye chips pupils. Came very fast. Perfect Thank you! Will order more in the future!
Wish was Sold complete but had to buy parts separate for eye mechanism, store put eyelids/eyelashes together--very fast delivery 10 days vs 3 weeks
Lightening speed; normally receive 3 weeks--shipped/arrived 10 days and put together with extra payment eyelashes
Excellent~Very satisfied. Thanks!!