We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages from our warehouse in Canada, United States, Singapore, Japan, or China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
Click here for more shipping details
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contain your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping. However, most of the orders are sent in one package. Order with confidence.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Blythe (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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How do Blythe Doll's eyes work?
Neo Blythe Dolls come with four different eye colors and positions. Blythe has a large head to incorporate the eye-change mechanism, which is controlled by a pull cord running from the back of the head that all work without the help of batteries. Blythe’s eyes are large and round, and they change from a variety of colors such as green, pink, yellow, blue, brown, and gray each time the string is pulled, momentarily closing between each cord pull. Although each Blythe doll comes with four sets of eyechips already installed, you can always customize Blythe eyechips to your liking from galaxy design to hearts to human-like eyes. In addition to traditional eye dolls, some of the new generation custom Blythe dolls have sleepy eyes integrated, which a second cord allows changing the gaze into the sleepy position.
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Are these doll products original?
Yes, our dolls are made with original Takara parts with our patented custom limbs.
- The back of the doll's head reads Blythe TM, 2006 Hasbro, Inc. CWC TOMY China.
- The back of the doll's body reads Blythe TM, 2002 Hasbro, Inc. CWC TAKARA China.
How much do you charge for shipping?
We provide free shipping to over 200 countries around the world
What are the measurements for Neo Blythe Doll?
Please refer to our Neo Blythe Doll body measurements to find out more.
Will I be charged any shipping, customs or duties fees?
No, the price you see is the price you pay - you won't be charged any extra fees.
When will you ship my order?
If you order an in-stock item, we’ll ship it within 3 working days.
How long will my order take to arrive?
Orders are shipped by EMS or USPS. Typically, delivery takes 5-20 working days after dispatch, but it may take longer due to factors beyond our control. Due to the size of our company, we provide fast dispatch and processing services so you receive your package faster. We are working with world-class logistics companies to deliver your Blythe companies.
Do you provide tracking information?
You will receive your tracking information within 3-5 working days. But sometimes tracking might not be available if free shipping applies. In this case, please contact us at info@thisisblythe.com
Can I cancel my order?
You can change or cancel your order within one hour. Please contact us at info@thisisblythe.com and learn more about our cancellation and refund policy.
Excellent works, pictures of Blythe are beautiful, lenses are even, fit well thanks...
Thank you for fast shipping
Excellent quality tool kit! Thank you very much.
Everything is perfect.
As in the description.
All Super!!!! Excellent quality Thank you!!!
All Super!!!! Thank you!!!
They arrive in excellent condition, well packed. It took less than a week to arrive. I'll keep shopping in the same store! Thank you very much
Great store. everything sent quickly, qualitatively packed.
Excellent, everything came quickly, packed qualitatively. Great store.
Everything is best as usual
All is ok as usual
As specified in the description
Excellent, I recommended the seller.
Well done everything is great.
Like everything is in place, it came quickly, the store is good! I recommend
It delivered quickly, I recommend the store
A good set of the customization tool kit, I am very satisfied.
Pretty colors, parcel arrived in good condition. Satisfied with this purchase.
Very nice products, I really like it.
Love these eyes, would love to see some new options.
Really good product and store
The goods are satisfied, it came quickly.
Excellent item, came on time, thank you!
Great item, thank you!
Perfect very good quality, I recommend
I ordered them 03/12 and I got 26/12.
I have not received the chips yet, but the pics look good.
I have not received the chips yet, but the pics look good.
Delivery-month.
Delivery-month.
Great, Lovely
Great, Lovely
Great, Lovely
Quality goods. Thanks to the store.
Quality goods. Thanks to the store.
Everything like the pictures, came very fast!
Perfect
Perfect
Like good, have not tried yet, very fast delivery!!!! The only minus different goods from 1 store delivered not all at once!!!
Like good, have not tried yet, very fast delivery!!!! The only minus different goods from 1 store delivered not all at once!!!
Everything is fine)
The order came quickly a little less than a month, with the goods all right, but the box was just crumpled in trash, I thought that there was just everything broken and broken, but everything is fine)
Everything is fine
Everything is fine
Beautiful many seem realistic
Beautiful many seem realistic
Conform to the description!!
Oooochen good iris, i recommend
I order for the second time, this time i ordered for aisi, they fit, but they need to be hard to shove in there
A++++++
Correspond to the description)
Thank you very much, everything came well, and in a week, spectacular blythe eyes, i'm very happy with the store.
Super!
Very quickly came. Like
In a set of 9 pieces, postponed several. The second time i ordered, i will not-a pale print. I printed my (second photo)-quite another matter.
The parcel was from july 25 to august 6. Delivery is fast. Sent what i ordered. The quality is excellent, clear printing. Without repetitions. Each sheet is packed in a separate bag. Nothing was wrinkled. I recommend the store, i will order more.
Delivered in three weeks. The kit corresponds to the description.
Everything came quickly! For 2 weeks!! Quality is excellent! But i did not expect that the eyes, only painted. Well, nothing, i'll glue. Everything is clear and bright. And a lot. The store is excellent! I recommend!
Fast shipping as always! recommended store!
Printing is bright, beautiful.
Careful package, good quality, very pretty! Recommend
Everything perfect, as seen in the photo, the shipment only took 14 days, i'm so happy
I ordered along with the main mechanism. Shipping 13 days. Correspond to the description. Thank you.
How in the picture, they are very pretty
Good communication with seller! Thanks seller, I am super happy! From me 6 stars.
Very happy with the product. The shipment is fast and the store very friendly, respond quickly to your doubts, i recommend 100%
It's okay.
It's okay.
All intact. ordered 21.05 received 08.06
The goods are excellent, everything came pretty quickly. The store at my request changed one of the sheets. Very satisfied!
fast shipping. Thank you
Excellent eyes, the store well sent printouts exactly what he asked.
Chips bright, of course small pixels are visible, but it is not critical. delivery 10 days, very good packaging. store thanks for the goods!!!
In real form, not so bright. I'll try to make eyes-i'll add
Large choice of pupils for blaise
Arrived quickly, print quality is good, thanks
All the pieces came and the images are good enough
Are well made and beautiful eyes, arrived in 9 days.
Good choice of eye chips!!!
The order came in 2 weeks. Well packed, nothing wrinkled. The quality is excellent. At my request the store changed liners b, d to n, o. the order is satisfied. Seller recommend.
Great set, came all together with a doll
Great!
Great! And fast shipping.
Well packed and complete, i arrive in two weeks to mexico. Same as the description, very nice. I'll buy again.
All as in the description. Thank you. Shipping is very fast
Very nice
はやくとどい so so nice.
12 days before mo! Corresponds to the description!
The store is wonderful, quickly answers the questions, asked to replace the sheet in on the sheet k. Printed on color printer on good magazine paper
Great product
I ordered it together with the doll, everything came in one parcel. The store more than 2 weeks did not send my order, so took off the stars. Everything works, the kit is complete.
Perfect as always
The order was received in 2 weeks, everything corresponds to the description
Short shipping, all very well packed, the colors are beautiful
At first glance nothing, i'll check then in the work.
All the photo and very quickly!
Completely fit the description. It for 2 weeks, track
Perfect product and very friendly customer-service
Fast and cheap!
Delivery fast. A Little Expensive. If there is a printer best print itself.
All Distinctive
Super!
Very beautiful a selection of colors. Perfect for eye Blythe!
All of it, the store put an additional gift hot glue, flashlight comes without batteries, put-works. Why you need a-do not understand. Going for a long time.
Like
It is as the picture. Chips have not tried.
Beautiful and bright color, there are natural color, there is something on the verge of fantasy :) to suit your taste and color, and the image of the doll. The eyes will look just fine, I think!)
All is OK
Good evening party set
Nice quality. I will test the Unit on a Blythe
Very beautiful, bright, came in one piece
Very nice, Variety Quality, recommend
The Seller is very good-all made as I requested). Thank You very much)! I will definitely come back more
It's all over the place) but a couple of pages still marriage-cut sides: with But anything, there is still a lot of
All the same as the picture, packed in a bag, foam and paper bag. No damaged. Delivered in 17 days.
It came, look super)). Clear picture.
Very good items thank you very much
Well packed. Do not wrinkle. Very beautiful.
Order came pretty quickly, 23.11 payment, received 13.12. Thank you so much that put Owned those lists that I myself. Packed all fine, do not wrinkle. My eye is colorful, bright, clear printing. Recommend to order from this store.
Everything is fine. As in the description. Come quickly. Not wrinkle. Recommend
Everything is fine, put one more gift glue sticks and chips)) Thank you
It feels good, but your eyes in UV glow.
Perfect as always. Great store. Thank You by the gifts
Everyting arrived perfectly! Super good attention from the store! Thank you so much for the present. Will buy again :D
High quality! Большой выбор. Все очень качественное. Быстрая отправка и доставка.
Печать качественная. Дизайны не плохие.Есть из чего выбрать.
thankyou.............
Быстрая доставка. Товар как всегда отличный!
Набор хороший. Чипы реально стеклянные. Ещё не использовала. Упаковано хорошо. В коробке отдельно лежала кукла в зип-пакете, отдельно все одёжки, обувь, ручки, подставка тоже в зип-пакете. Доставка 16 дней в Крым.
набор пришел целый, все хорошо, буду пробовать
Товар соответствует описанию, продавцу спасибо!
Быстрая доставка. Пришло в идеальном состоянии в отличной упаковке. Полностью соответствует описанию. Спасибо!
доставка молниеностная! качество отличное! рекомендую магазин и продавца, сама буду заказывать еще!!!!
супер
Perfect! Thank you for your kind.
en buenas condiciones
всё прекрасно. глазки отличные.
красивые глазки )))
Отличный набор, выбор из «естественных» расцветок не большой, но очень красивые проучились глазки. Фонарик работает отлично!
muy bien
заказ пришол,спасибо 5 звезд
ótimo
Быстрая доставка! Кукла прекрасная, спасибо!!!
Пришло все четко! Круто!
Получила посылочку, рада очень! Во-первых: доставка, быстрая отслеживалась, упаковка надежная ни чего не помялось! Во-вторых: и это самое приятное , попросила продавца прислать стикеры под маркировкой J 5 листов, просьба выполнена))) СПАСИБО))) Вот просто человеческое, огромное, спасибо! В третьих: качество, очень хорошее, печать четкая, края ровные, цветопередача хорошая. Как поведут себя в работе будет видно, как закончу дополню отзыв! Продавцу огромное спасибо и лучшие рекомендации!
Artículo muy lindo me encantaron y todo llegó a tiempo
Пришло 10 листов, один повтор. Печать качественная. Спасибо!
Todo perfecto, y muy rápido
GOOD～！
Отлично
Great!
Excellent store as always and very kind. Quality Products. 100% recommendable.
заказ отправили быстро и пришел за неделю, качество отменное и печать и сама бумага, буду заказывать еще!
рисунок четкий. Проду спасибо.
Быстрая доставка. До Москвы за 9 дней
Спасибо! Очень быстрая доставка!
магазин отличный! много чего у них заказала, всем довольна. спасибо!
Ha tardado solo una semana y media en llegar!!! Estoy encantada y la calidad es genial
Все пришло, соответствует описанию, но одна упаковка с радужками была мятая, но это не критично)
Eyechips beautiful.
Хорошие глазки
Все как всегда отлично. Товар соответствует заявленному. Трек отслеживался
たくさんのパターンがあってよい ラメやホログラムをつけてキラキラオメメになりました
belli
Быстрая доставка, продавца рекомендую)))
Качество понравилось. Не обратила внимания, что нет карих глазок. Краски достаточно яркие.
Mucha variedad de ojos. Vendedor 100% recomendable, gracias.
thank you so much *****
Lovely!
Perfect, very fast shipping, thank you!
All perfectly!
Igual que en la foto. Todo perfecto.
Заказ 27 февраля, получил 14 марта. Упаковка хорошая, товар соответствует описанию.
Все с точностью как в описании. Заказ шёл месяц. Все отлично.
Цена отвечает срокам доставки! Благодарю за быструю посылочку!
Отлично
I received everything promptly. Thank you!
все, как всегда отлично, спасибо
обычный дешёвый принт. у меня распечатка с интернета лучше получилась) своим куклам делать не буду их
Доставка очень быстрая ! Мой любимый магазин
Very nice patterns and a wide variety of options to choose the perfect fit for your doll in one pack! I recommend ordering from this store!
Very nice, thank you. I can recommend store and product :)
Хорошо
Очень быстро
Глазки понравились. Доставили быстро. Я довольна.
Muy bien producto lo recomiendo
Отлично! Спасибо.Быстрая доставка.
всё хорошо.
то, что я хотела, 9 блистеров, цена копеечная спасибо продавцу
Fine
llegó antes de la fecha estimada, es para muñeca blythe, aún no lo he probado, pero las medias van bien para la muñeca blythe
superb and fast ^^
Assez rapide,parfait je recommande :)
отлично!
очень хорошо!!!
Son muy bonitos,envío rapidisimo,gracias Jenna
Good
Класс!
посылка пришла за 15 дней. все в целости и сохранности. но на коробке,как будто слоник жопкой посидел, наша почта умеет...цвета не такие яркие как на фото. но вариантов для глаз достаточно.
Thank you. This product is very good.
Очень довольна!!!!
В ХМАО за 20 дней. Всё в целости и сохранности.
супер
Спасибо! Все отлично!
Muy lindas todo perfecto buen embalaje :)
よい。
Очень все понравилось. Продавец отправил посылку через 8 часов, так быстро с Али ни кто ещё не отправлял. Дошло за 2 недели до Москвы. Все очень хорошего качества. Буду заказывать только здесь!
Igual a La descripción me gustan mucho.
Красота! Спасибо!
Глазки пришли, красивые, все как заказывала. Отдельное спасибо за супер доставку. До Москвы за 2 недели!!! Заказным письмом, с отслеживанием.
muy rapido, encaja con la descrpcion
todo muy bien. embio rápido buen producto. y como en foto