We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages from our warehouse in Canada, United States, Singapore, Japan, or China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
Click here for more shipping details
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contain your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping. However, most of the orders are sent in one package. Order with confidence.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Blythe (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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How do Blythe Doll's eyes work?
Neo Blythe Dolls come with four different eye colors and positions. Blythe has a large head to incorporate the eye-change mechanism, which is controlled by a pull cord running from the back of the head that all work without the help of batteries. Blythe’s eyes are large and round, and they change from a variety of colors such as green, pink, yellow, blue, brown, and gray each time the string is pulled, momentarily closing between each cord pull. Although each Blythe doll comes with four sets of eyechips already installed, you can always customize Blythe eyechips to your liking from galaxy design to hearts to human-like eyes. In addition to traditional eye dolls, some of the new generation custom Blythe dolls have sleepy eyes integrated, which a second cord allows changing the gaze into the sleepy position.
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Are these doll products original?
Yes, our dolls are made with original Takara parts with our patented custom limbs.
- The back of the doll's head reads Blythe TM, 2006 Hasbro, Inc. CWC TOMY China.
- The back of the doll's body reads Blythe TM, 2002 Hasbro, Inc. CWC TAKARA China.
How much do you charge for shipping?
We provide free shipping to over 200 countries around the world
What are the measurements for Neo Blythe Doll?
Please refer to our Neo Blythe Doll body measurements to find out more.
Will I be charged any shipping, customs or duties fees?
No, the price you see is the price you pay - you won't be charged any extra fees.
When will you ship my order?
If you order an in-stock item, we’ll ship it within 3 working days.
How long will my order take to arrive?
Orders are shipped by EMS or USPS. Typically, delivery takes 5-20 working days after dispatch, but it may take longer due to factors beyond our control. Due to the size of our company, we provide fast dispatch and processing services so you receive your package faster. We are working with world-class logistics companies to deliver your Blythe companies.
Do you provide tracking information?
You will receive your tracking information within 3-5 working days. But sometimes tracking might not be available if free shipping applies. In this case, please contact us at info@thisisblythe.com
Can I cancel my order?
You can change or cancel your order within one hour. Please contact us at info@thisisblythe.com and learn more about our cancellation and refund policy.
Excellent eyelashes.
Good soft eyelashes
Oooochen cool! eyelashes are excellent.
The quality of eyelashes is excellent.
Beautiful.
Beautiful eyelashes, soft. Thanks to the store.
Very nice, thank you.
Very beautiful
Long eyelashes, and good quality.
good quality eyelashes, I like it.
It took a very long time more than a month
It came on time everything is ok.
Cool doll, the child is just delighted.
Everything is safe and sound. Thank you!
Super
Super
Very long and beautiful cilia, but the touch is not as soft as mink.
Very long and beautiful cilia, but the touch is not as soft as mink.
Cilia beautiful, ordered for a doll-large.
Cilia beautiful, ordered for a doll-large.
Cilia excellent! Thanks to the store for the fast delivery.
Cilia excellent! Thanks to the store for the fast delivery.
Perfect! Long and thick, if you cut into small pieces one lash can be used three times! Thank you
Very beautiful! delivery fast. 1 pcs enough for 1 blaise.
Look amazing. Very fast delivery (10 days to the US). Have t used them yet but looking forward to using them with my dolls.
Delivery is fast, quality is good.
The eyelashes are spectacular for the blythe, thank you very much, arrived in 10 days super fast. Very happy as always with this shop.
Cilia are good but expensive
Eyelashes thick
These are gorgeous eyelashes!! Great quality!!
These are gorgeous eyelashes!! Great quality!!
nice
Very good cilia, but i took them for blaise and in my opinion they are long for her, although in general they look very natural
Just what i wanted, very cool
Cilia beautiful, long, match the picture
I am very happy with my order. Thank you store
I'm fine! Delivery is fast. The goods match the description. I'm happy!
Quality is excellent! Took for blaise.
Thank you! Fast and high quality! Shoes tried on, but cilia while waiting, i'll try to supplement the review) thanks
Match the description, thank you
Check in! Blaise with them will be red!
Cilia beautiful, as in the photo. Shipping super fast.
They 've taken very little to arrive, great quality, they're perfect for blythe. As always shop and recommended 100% products.
It came quickly.
Good eyelashes, very long and fluffy. She took for the blaise doll. But i think they will have to cut a little)) the quality of the goods is satisfied!)
Same as described. content with the product. the very kind store. i arrive quite quickly.
Did not expect, eyelashes just super!!! Very thick and beautiful.
One of my favorite stores, i order constantly. Sending fast, delivery within two weeks. The track is tracked all the way, which is very convenient. The store is always ready to go to a meeting, consult on emerging issues. I advise everyone. Thank you. Here are cilia on the doll
I recommend the store to everyone. the product is quality, fast delivery.
Chic long eyelashes!
Excellent cilia) Order the store sent the next day. Belarus had a month! Thank You Very Much!
Match the description. Thank You
So beautiful false eyelashes, they are long and thick, I'm not disappointed. I come from the receive so I do have not yet put on my Blythe, can be put on my eyelids car they are really beautiful. I'm in order other car price is really soft. Thanks to store car c'était packed carefully.
Fast and cheap!
For doll fit perfectly!
Good cilia, ordered doll Блайз. Fast shipping!
Good cilia, ordered for the doll blaise. Fast shipping!
Cilia bought for Doll Блайз liked
Beautiful cilia!
The order was very happy. Doll is great! Order arrived very quickly, sent 13.12, received 31.12. High quality packed. IN a gift dress and a pair of shoes.
Well det ~ Thank you!
Excellent cilia. The long and fluffy. Very much.
Best eyelash
Cilia as in the description. All match.
Good
Ordered the cilia for doll Блайз, they are very thick and soft, super long even for man, if you do with makeup, then more on what that evening, and not for everyday wear. Nice store and sociable, cilia came in a beautiful box, recommend this seller! I was very happy!
Визуально очень нравятся, пушистые, длинные
Ресницы брала для блайз. На первый взгляд очень густые, длинные. На куклу ещё не клеила
Очень густые и красивые реснички! Спасибо продавцу. Заказывала для куклы. Рекомендую
El paquete ha llegado antes de lo esperado y muy bien envuelto, el producto lo he encontrado de gran calidad. Muy contenta con la compra y satisfecha con el vendedor, gracias!!
реснички офигенные! советую!
Beautiful eyelashes! Good for Blythe doll.
bonitas, todo está bien. envío rápido.
реснички красивые. рекомендую
супер
Отличные ! Пушистые ))) на клейкой основе.
очень красивые длинные ресницы)
густые хорошие реснички
Шикарные ресницы! Пушистые и прелестные! Пришло в Москву очень быстро, ровно неделя с момента заказа и до прихода в отделение почты!
Красивые
Спасибо! Доставка-очень быстрая-7 дней до Москвы. Трэк отслеживался. Упаковано все было отлично ! Продавца рекомендую.
Love them!
Хорошие ресницы, я такие уже пробовала) рекомендую..
Для куклы классные
Ну что тут скажешь, продавец один из самых лучших, добросовестный, ответственный видно это и по тому как упаковывает товар и по отправьте мгновенной. Спасибо
Товар соответстует описанию, супербыстрая доставка - 2 недели, курьер принес домой. Реснички очень длинные и красивые
хорошие ресницы, длинные, как я люблю
Довольна всем ,как всегда ! Все отлично ,доставка быстрая ,все качественно !
quality product, thanks!
Very Happy! Fast shipping! Thank you!
У этого продавца заказываю не в 1 раз. Он всегда на связи, в любое время, очень приятно с ним общаться. Насчет товара ресницы пришли в хорошей упаковке. Все целое. Брала для кастома блайз. На деле испробую и отпишусь. А так как всегда 5!
Спасибо! Все отлично!
Pretty eyelashes!
Реснички пришли очень быстро, на кукле смотрятся очень красиво и мило. Спасибо продавцу)
Понравились, отличные реснички.
5+ быстрая доставка, качество на высоте, реснички ровные и красивые
Ресницы шикарные ! Брала для кукол блайз . Дошли быстро, трек отслеживался. Продавца рекомендую!
Me encantan!
Хорошие ресницы) быстрая доставка
Реснички очень качественные! Заказывала для Блайз. Рекомендую.
Качественный товар.
Все хорошо
Ресницы красивые, пушистые
Ресницы шикарные, длиннючие! Брала для кукол блайз, попробую в деле. Дошли быстро, трек отслеживался.
Exactas a la foto, muy abundantes, con largo irregular, muy realistas.
Цена отвечает срокам доставки! Благодарю за быструю посылочку!
реснички пушистые, красивые. рекомендую
Самый мой любимый магазин ! Закажу тут ещё не раз !
Заказ пришел очень быстро,большое спасибо!
реснички длинные и пушистые! как на картинке!
Реснички просто супер!!!! Заказываю не первый раз и очееень довольна!!!!!! Доставка супер быстрая. Вот такие зайки щеголяют с этими суперскими ресничками !!!!!!!! 5++++++++
Спасибо! Реснички красивые, но брала для куклы- конечно ооочень много придётся обрезать!))
Спасибо продавцу,реснички пришли очень быстро за 2 недели.Мне понравились,они соответствуют описанию в магазине.Выписываю еще!
хорошие реснички)
Like it
So beautiful!!
Очень хорошие пушистые реснички. Заказала для своей куколки Блайз.
Всё отлично!!! Пришло за две недели
とてもかわいい！
спасибо всем как всегда супер
They are nice and full.
Оч крутые!!