We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages from our warehouse in Canada, United States, Singapore, Japan, China or Hong Kong will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. Order with confidence.
What about customs?
We pay for the shipping, handling, and customs fees. We make sure your payment covers all aspects of the delivery for your convenience.
Delivery
Click here for more shipping and delivery details
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
8-18 Business days |
| Canada, Europe |
8-18 Business days |
| Australia, New Zealand |
10-20 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contain your tracking information. If you haven’t received tracking info within 5 days, please contact us. If you use Yahoo, Hotmail, and AOL, you may not receive our emails properly due to their strict transactional filters. We suggest using a free Gmail account for improved communication.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
Yes, your order will be sent in one package unless it's overweight. Order with confidence.
If you have any other questions, please contact us and we will do our best to help you.
Refunds & returns policy
Order cancellation
All orders can be cancelled only within the same hour of purchase. If your order has been paid and you need to make a change to an order, you must contact us within 12 hours. Once the packaging and shipping process starts, it can no longer be cancelled or refunded.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of This Is Blythe (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of This Is Blythe
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
We don't offer any exchanges at the moment. We also don't have any refurbishment program available as we craft all of our products with brand new items and ingredients from scratch.
What is a Blythe Doll?
Blythe is a collectible fashion doll with an oversized head and large eyes that change color up to a total of four times with the pull of a string. Like Barbie, Blythe Dolls are a stylish generation of fashionable, high-quality, and highly individualized dolls. These waif-like figures stand 12 inches or 30 cm tall, characterized by oversized heads and great big eyes. Their enchanting eyes change both colors and gaze with the pull of a string to match a specific mood, personality, or outfit.
If you are looking for your first Blythe, we recommend our best Premium Custom Blythe Doll category.
In case you are serious about your search, have a budget, and want to be the one and only owner of a unique dolly, we recommend checking out our Custom Doll Platform as well as Custom OOAK Blythe Doll category.
How do Blythe Doll's eyes work?
Neo Blythe Doll models come with four different eye colors and positions. Blythe has a large head to incorporate the eye-change mechanism, which is controlled by a pull cord running from the back of the head that all work without the help of batteries. Blythe’s eyes are large and round, and they change from a variety of colors such as green, pink, yellow, blue, brown, and gray each time the string is pulled, momentarily closing between each cord pull. Although each Blythe doll comes with four sets of eyechips already installed, you can always customize Blythe eyechips to your liking from galaxy design to hearts to human-like eyes. In addition to traditional eye dolls, some of the new generation custom Blythe dolls have sleepy eyes integrated, which a second cord allows changing the gaze into the sleepy position.
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Are these doll products original?
Our dolls are made with real original Blythe parts with our patented custom limbs and joints for maximum flexibility and better photography poses. Our custom dolls are shipped in our own boxes for better, cheaper and faster shipping.
- The back of the doll's head reads Blythe TM, 2006 Hasbro, Inc. CWC TOMY China.
- The back of the doll's body reads Blythe TM, 2002 Hasbro, Inc. CWC TAKARA China.
How much do you charge for shipping?
We provide free shipping to over 200 countries around the world. We will deliver our products to your doorstep for free.
What are the measurements for Neo Blythe Doll?
Please refer to our Neo Blythe Doll body measurements to find out more.
Will I be charged any shipping, customs or duties fees?
No, the price you see is the price you pay - you won't be charged any extra fees. We provide free international shipping.
When will you ship my order?
If you order a custom Blythe doll, we’ll process and ship it within three working days.
How long will my order take to arrive?
Orders are shipped by EMS, USPS or DHL. Typically, delivery takes 5-20 working days after dispatch, but it may take longer due to factors beyond our control. Due to the size of our company, we provide fast dispatch and processing services so you receive your package faster. We are working with world-class logistics companies to deliver your Blythe companies. Feel free to check out our latest This Is Blythe Reviews to see what our customers have to say. This Is Blythe has proudly shipped thousands of orders over the years.
Do you provide tracking information?
You will receive your tracking information within 3-5 working days. In this case, please contact us at info@thisisblythe.com or chat with us 24/7.
Can I cancel my order?
You can change or cancel your order within one hour. Please contact us at info@thisisblythe.com and learn more about our cancellation and refund policy.
For ages 3 years and over. Not suitable for children under 3 years old.
Very nice set, according to the description. Really very happy with my selection.
Super! It came quickly, the quality is excellent!
Elegant dress.
Great quality thank you.
I love this rainbow dress.
My daughter really liked this rainbow dress, thank you!
Dress really well done! Recommended!
Dress really well sewn.
Compliant with pictures, good quality sewing.
My daughter likes it.
Good quality, perfect fitting.
Ordered 13.11.19 received 03.12.19. excellent suit, sewn neatly, I order not the first time. I recommend!
Ordered 13.11.19 received 03.12.19. excellent suit, sewn neatly, I order not the first time. I recommend!
Gorgeous! Beautiful shirt, well stitched and good quality. Comply with picture and description of the store.
The Outfit is wonderful! Is perfect. Thank You very much!!!
The Outfit is wonderful! Is perfect. Thank You very much!!!
Made neatly, my daughter is very satisfied. It came quickly, about 12 days. Thank you store!
Made neatly, my daughter is very satisfied. It came quickly, about 12 days. Thank you store!
Very cool suit
Very cool suit
My Blyth with this dress is divinely!! Thank You
Thank you very much! Wonderful blouse! Quality is excellent! Wonderful store, i highly recommend!
Blouse is neatly sewn, without defects. On the doll sits perfectly!
Good quality blouse
I love it! Very fast!
Hello. well received the package to date. very nice outfit. work heals. very happy with my purchase. thank you to you
very nice thank you so much
Perfect. As always with this salesman.
Linda the way i saw it in the picture
Everything is fine, thank you very much!
HIGH quality and very worth the price.
Good
Look nice thrum no high quality also good!
Neat package, the doll sits perfectly
Tracking worked nicely thanks
Very cool outfit, quality excellent, recommend and goods, and store!!!
Very cute! Came within two weeks, good quality and does not wrinkle. Thank you :)
My child loves it
Ordered only the skirt and also send me the shirt :)
cute! Thank you!
Impossible beauty) the set is very neatly sewn! The gift headband is just lovely!!!
Excellent quality, fast delivery, sociable seller. I am very pleased. I recommend the seller.
Very wonderful and well made items! Thank you so much <3
neatly done
The shoes are good. Packed well. In the box, there was a separate doll in a zip bag, separately all clothes, shoes, pens, a stand, also in a zip bag. Delivery 16 days. I recommend
12 days from placing an order to receiving... Lovely blouse and skirt. Really well made. Great store. Highly recommend.
well made set, thank you
Such a nice quality and quick delivery, thank you!
The quality of the costume can be envied by an adult !!! The beauty is unusual, the delivery is fast, it is packaged neatly, nothing was wrinkled. THANK YOU VERY MUCH!!!!
The clothes are very high quality. The seller is responsive. I recommend.
Perfect for Blyth doll!
A beautiful suit. Sewn very high quality.
thanks a lot for the kit! beautifully made and very fast delivery! thanks seller!!!
Beautiful colors in skirt, very nicely made.
recommend, fast delivery, good quality
Great!!
very fast delivery. Thanks
It's beautiful, I'm in love with this store. Thank you very much for everything, always everything is perfect.
Very nice make !!! Excellent
really nice
very good
pretty
The doll came and the clothes came in 2 weeks. Very cute. thank you very much, we will order only from this seller. Recommended！
I liked everything very much! Thank you!
It's so amazing. It's really first class doll dresses. There is so small beautiful details, and it's made so high kvali. .. Its wery beautiful
Very pretty as in the picture
So nice
Fast delivery. Everything went well. Thank you!!
Came to the United States very quickly. The doll is beautiful, the clothes are of high quality. The child is happy! Thank you!
Perfect
Nice outfit!