We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages from our warehouse in Canada, United States, Singapore, Japan, China or Hong Kong will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. Order with confidence.
What about customs?
We pay for the shipping, handling, and customs fees. We make sure your payment covers all aspects of the delivery for your convenience.
Delivery
Click here for more shipping and delivery details
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
8-18 Business days |
| Canada, Europe |
8-18 Business days |
| Australia, New Zealand |
10-20 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contain your tracking information. If you haven’t received tracking info within 5 days, please contact us. If you use Yahoo, Hotmail, and AOL, you may not receive our emails properly due to their strict transactional filters. We suggest using a free Gmail account for improved communication.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
Yes, your order will be sent in one package unless it's overweight. Order with confidence.
If you have any other questions, please contact us and we will do our best to help you.
Refunds & returns policy
Order cancellation
All orders can be cancelled only within the same hour of purchase. If your order has been paid and you need to make a change to an order, you must contact us within 12 hours. Once the packaging and shipping process starts, it can no longer be cancelled or refunded.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of This Is Blythe (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of This Is Blythe
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
We don't offer any exchanges at the moment. We also don't have any refurbishment program available as we craft all of our products with brand new items and ingredients from scratch.
What is a Blythe Doll?
Blythe is a collectible fashion doll with an oversized head and large eyes that change color up to a total of four times with the pull of a string. Like Barbie, Blythe Dolls are a stylish generation of fashionable, high-quality, and highly individualized dolls. These waif-like figures stand 12 inches or 30 cm tall, characterized by oversized heads and great big eyes. Their enchanting eyes change both colors and gaze with the pull of a string to match a specific mood, personality, or outfit.
If you are looking for your first Blythe, we recommend our best Premium Custom Blythe Doll category.
In case you are serious about your search, have a budget, and want to be the one and only owner of a unique dolly, we recommend checking out our Custom Doll Platform as well as Custom OOAK Blythe Doll category.
How do Blythe Doll's eyes work?
Neo Blythe Doll models come with four different eye colors and positions. Blythe has a large head to incorporate the eye-change mechanism, which is controlled by a pull cord running from the back of the head that all work without the help of batteries. Blythe’s eyes are large and round, and they change from a variety of colors such as green, pink, yellow, blue, brown, and gray each time the string is pulled, momentarily closing between each cord pull. Although each Blythe doll comes with four sets of eyechips already installed, you can always customize Blythe eyechips to your liking from galaxy design to hearts to human-like eyes. In addition to traditional eye dolls, some of the new generation custom Blythe dolls have sleepy eyes integrated, which a second cord allows changing the gaze into the sleepy position.
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Are these doll products original?
Our dolls are made with real original Blythe parts with our patented custom limbs and joints for maximum flexibility and better photography poses. Our custom dolls are shipped in our own boxes for better, cheaper and faster shipping.
- The back of the doll's head reads Blythe TM, 2006 Hasbro, Inc. CWC TOMY China.
- The back of the doll's body reads Blythe TM, 2002 Hasbro, Inc. CWC TAKARA China.
How much do you charge for shipping?
We provide free shipping to over 200 countries around the world. We will deliver our products to your doorstep for free.
What are the measurements for Neo Blythe Doll?
Please refer to our Neo Blythe Doll body measurements to find out more.
Will I be charged any shipping, customs or duties fees?
No, the price you see is the price you pay - you won't be charged any extra fees. We provide free international shipping.
When will you ship my order?
If you order a custom Blythe doll, we’ll process and ship it within three working days.
How long will my order take to arrive?
Orders are shipped by EMS, USPS or DHL. Typically, delivery takes 5-20 working days after dispatch, but it may take longer due to factors beyond our control. Due to the size of our company, we provide fast dispatch and processing services so you receive your package faster. We are working with world-class logistics companies to deliver your Blythe companies. Feel free to check out our latest This Is Blythe Reviews to see what our customers have to say. This Is Blythe has proudly shipped thousands of orders over the years.
Do you provide tracking information?
You will receive your tracking information within 3-5 working days. In this case, please contact us at info@thisisblythe.com or chat with us 24/7.
Can I cancel my order?
You can change or cancel your order within one hour. Please contact us at info@thisisblythe.com and learn more about our cancellation and refund policy.
For ages 3 years and over. Not suitable for children under 3 years old.
Quality is good, everything corresponds to the description and photo.
Shoes tiny! Ideal. The quality of higher education. The блайз put on tight. The toe nalazit. Straps fasten very difficult because it is very small. Recommend.
Shoes tiny! Ideal. The quality of higher education. The блайз put on tight. The toe nalazit. Straps fasten very easily because it is very accurate. Recommend.
Lovely shoes for Blythe, the prettiest, many thanks.
Clothes lovers set fit try bought it
Clothes are well made and beautiful.
Very nice and great quality, thank you.
Very well made!! Thank you!!
Very well made!! Thank you!!
The shoes are very nice and very well made and look super good on the wrist
A little small but if blythe's left
Came the long-awaited cutie blythe, this is our first doll. Thank you very much to the store for everything!!! This is now our favorite store!!! -Hair soft and beautiful, not greasy; -All joints on the arms, legs and body work perfectly; -Holes in the ears; -No spots on the body or face; -The shop put a dress of transparent powder material and black shoes as a gift; -Also as a gift we had ab's hands and a spare glossy face; -Packed perfectly, the outer box is heavily wrinkled (angry hello azerpoct), but thanks to the excellent packaging, with the doll everything is fine; -Super fast delivery (10 days to baku); -Dress in excellent condition; -Sweet shoes simply struck with their grace and fine work; -Eyes turquoise, blue, gray and brown; -On the face was an excellent protective mask; -The shop is very friendly; It seems to list all the pros, did not find any minuses. We will order more and more. My daughter is happy, thank you for everything!!! It remains only to come up with the name of this beauty!
Excellent shoes. Made very carefully. Delivery 13 days to the the United States .
Worth your money, awesome detail.
Shipping about 20 days. All according to the description. The store is friendly :)
All went well. The product arrived without problems, as specified.
Beautiful❤
Best store ever!! Always answers quick and helps you a lot♥
Very cute sandals, sat on the leg and look carefully. Recommend to purchase :)
As always, great product in this store. Very cute shoes. I recommend TIB to all friends.
Spectacular will buy!!!
Taken as a gift-all very much.
Super cute shoes!
How lovely these shoes, ordered together with socks and pink dress, luxurious outfit. преулоняюсь in front of people, who made this tiny miracle so thin and high quality. thank You, your health and success in business.
Lovely style, well-made shoes.
Are nicely done. Such which you see in the picture.
The shoes are so cute and nice!!
Sweetest shoes. Made well.
cool shoes. For some reason, I thought they would be bigger. fit perfectly
good
Cute shoes are very detailed, however, the straps are very tender: she fastened her shoe on the leg near the doll, But there is a plus - the straps are easily pulled out and without them the shoes are also pretty! It came very quickly, exactly a week from the moment of order to arrival in the post office!
Sooo cute and well made.
Excellent store as always and very kind. Quality Products. 100% recommendable.
Simply lovely!
everything is great! fast shipping
Very cute pair of doll shoes, too big for Pullip or Barbie but ok with other dolls with bigger feet. Very fast and nice quality.
According to the description. For Blythe with an articulated body and stockings, it's easy to put them on and they fit all.
Fast delivery (two weeks). Very high quality product! Despite the small size (only 2 cm), the execution is impeccable. There are no foreign smells, the lines are even and without gaps. On the leg, Blythe fits with a slight interference. The straps are very thin, be careful when threading into the buckle (the strap must be unfastened, otherwise there is a high risk of tearing when putting on Blythe's leg). Definitely highly recommended seller!
Quality shoes, perfect for my doll.
Adorable shoes! Very nice color!
Very nicely made shoes for my doll, thank you.
Nice shoes
Perfect. Good quality. Fits in Neo Blythe articulated body.