We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages from our warehouse in Canada, United States, Singapore, Japan, or China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
Click here for more shipping details
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contain your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping. However, most of the orders are sent in one package. Order with confidence.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Blythe (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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How do Blythe Doll's eyes work?
Neo Blythe Dolls come with four different eye colors and positions. Blythe has a large head to incorporate the eye-change mechanism, which is controlled by a pull cord running from the back of the head that all work without the help of batteries. Blythe’s eyes are large and round, and they change from a variety of colors such as green, pink, yellow, blue, brown, and gray each time the string is pulled, momentarily closing between each cord pull. Although each Blythe doll comes with four sets of eyechips already installed, you can always customize Blythe eyechips to your liking from galaxy design to hearts to human-like eyes. In addition to traditional eye dolls, some of the new generation custom Blythe dolls have sleepy eyes integrated, which a second cord allows changing the gaze into the sleepy position.
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Are these doll products original?
Yes, our dolls are made with original Takara parts with our patented custom limbs.
- The back of the doll's head reads Blythe TM, 2006 Hasbro, Inc. CWC TOMY China.
- The back of the doll's body reads Blythe TM, 2002 Hasbro, Inc. CWC TAKARA China.
How much do you charge for shipping?
We provide free shipping to over 200 countries around the world
What are the measurements for Neo Blythe Doll?
Please refer to our Neo Blythe Doll body measurements to find out more.
Will I be charged any shipping, customs or duties fees?
No, the price you see is the price you pay - you won't be charged any extra fees.
When will you ship my order?
If you order an in-stock item, we’ll ship it within 3 working days.
How long will my order take to arrive?
Orders are shipped by EMS or USPS. Typically, delivery takes 5-20 working days after dispatch, but it may take longer due to factors beyond our control. Due to the size of our company, we provide fast dispatch and processing services so you receive your package faster. We are working with world-class logistics companies to deliver your Blythe companies.
Do you provide tracking information?
You will receive your tracking information within 3-5 working days. But sometimes tracking might not be available if free shipping applies. In this case, please contact us at [email protected]
Can I cancel my order?
You can change or cancel your order within one hour. Please contact us at [email protected] and learn more about our cancellation and refund policy.
All as the description.
Everything is good at this Blythe and your products arrived fast...
The product according to the description. super fast shipping. I recommend!
As usual, everything is fine)
Products are great
all is perfect
Awesome scalp!
Great scalp!
Very good seller with extremely fast shipping I recommended :)
Very good seller with extremely fast and amiable customer service :) My prime recommendation of this store :)
Excellent product. Asked to make the holes and came as ordered. Thank You
Perfect
Make well done.
Great.
Everything is great! Thank you!
Great! Thank you! Not for the first time
Perfect. Came well packaged.
Blythe sent well packaged.
All is well, as usual, Thank you very much!
Thank you very much! All as always at the highest level!
Thank you very much for your service This Is Blythe
Packaging is in order, everything corresponds to the description. Yes, I do not buy in this store for the first time. Thank you very much and 5 stars. I will order for sale more.
Everything is fine as I was wondering.
Everything is fine! Shipping in 12 days! Thank you store!!
Everything is exactly as promised.
Seler helped me choose correct scalp for my doll. This is my 3rd purchase from this shop. Always amazing. Came after 10 days.
This is my 3rd purchase from this shop. Always amazing.
The top came perfectly with my doll. The color coincided completely. Very satisfied
The top came perfectly with my doll. The color coincided completely. Very satisfied
Bien
Received in good in good order and good time...thank you
Bien
Quickly
Quickly
Perfecto!
Parfait.
Parfait!
Parfait!
Everything is super, asked with holes, sent with them. Thank you very much to the store!
All Super, asked with holes, sent to them. Thank you very much!
Thank You Very Much! All great!
The order came in 24 days. At the request of the store made holes throughout the scalp. Thank you!
Order reached 24 days. At the request of the store made holes around the скальпу. Thank You Very Much!
Thank you!
After three weeks the order ...... It's okay.
After three weeks the order ...... It's okay.
Good Product good store thank you
Ultra-fast shipping
Great! I take many times! Everything is perfect!
Great! I take many times! Everything is perfect!
Thanks for the scalp! Doll is lovely!
Thanks for the scalp! The doll is lovely!
Great product, thank you
Everything was perfectly packed and came in excellent condition nothing was broken.
Great product. Came on time and not damaged. Will buy again
Great product. Came on time and not damaged. Will buy again
Very quickly delivered
Fast, high quality
The scalp is great!
All as the description
Thank you!
Perfectly.
Excellent
Excellent.
Super, fast shipping
It came very quickly! Everything is fine, though the mail understood the box! The store is well done, made holes as requested! I will still order
As in the photo
Thank you! Perfect
Thank you . Perfect.
Everything is perfect, thank you very much
Great product. Fast shipping. Tracked. Thank you very much to the store. Everything is at the highest level.
All as always on top! the best store!
The parcel came very quickly! Only our mail drowned her ((and so everything inside the whole! Thanks to the store, everything is fine! The color is excellent! I order in this store not for the first time, i will still order
The parcel came to the central office instead of mine, otherwise all oki
Good scalps! I recommend!
Fast delivery) quality at height. At my request, the store made holes in the scalp), thank you!
Fast shipping! I did not even expect to get so quickly asked to make holes, the store made them. Thank you!
Very nice! Thank you!
I asked for a scalp with holes and I received a scalp with holes. Thank you so much!!!
Excellent, as always
Thank you all wonderful
All is well, fast delivery, tracked. Thank you!
Great shop excellent
Fast shipping, good quality
The parcel came well packed in 22 days in togliatti. The store made holes at my request. Thank you!
Scalps are good. Asked the store to make holes-did, for which thank you very much!!!
Excellent scalp, fast delivery
Perfecto
Everything is fine! Thank you very much!
Good scalp, correct color, fast delivery
Came very quickly, the quality is good, asked the store to make holes for hair, did everything. Thank you very much!
Well, although there's always something looser in the top and it doesn't fit perfectly with the bottom one
Really good and arrived fast.
Very satisfied! Attentive store, understood what skin tone and advised correctly, at the request made holes! Delivery a little more than a week. Super! Thank you!
Mail certainly did not spare the packaging at all. But the scalp itself is whole. I ordered for the first time and for the first time i will sew. The color is what you need, nothing confused. Seller recommend
Everything perfect as always, thank you very much
Good quality. Very fast shipping
Thank you. As always at the highest level. The parcel was tracked. It came 16 days before chuvashia
I'm fine! Delivery is fast. The goods match the description. I'm happy!
Tank you :)
Scalp came whole, skin tone came up
Great, thank you!
Thank you very much! All at the highest level. The parcel was tracked. Reached within 18 days.
Excellent scalp, no holes. everything corresponds to the description. very fast delivery, for two weeks. packed in a small cardboard box. in general, i am very happy with the cooperation with this store.
The scalp is as good as i needed. I will sew my dolls tan. One tongue is slightly bent, but it's not a problem, it's still cut. The goods are satisfied. The store is well done, very quickly the parcel arrived.
My favorite store for dolls and accessories!
My favorite store for dolls and accessories!
I recommend
Article according to the photo. Fast shipping. Perfect packing.
Everything is good, quality and fast delivery. Thank you!
Gorgeous, thank you!
Perfect dome!
Everything is fine
Thanks to the store for the goods and fast delivery i am very happy!!! Carobka came a little deformed, as it happens in most cases, but the goods are intact,
Article according to the photo Fast shipping.
great Thank you
Cool scalp! Made holes as requested, thanks to the store! Already stitched)
Thank you, great.
Order exactly as the photo
Great quality, great price and shipped fast.
Great quality, great price and shipped fast.
The box was very wrinkled life in the mail, but the back of the head remained intact and unharmed. The store is responsive. I advise you.
Perfect i love it. I'll buy more. Thank you very much.
Here are the best scalps!!!
Asked the store to make holes, without problems. Came with holes, the quality is good
The only one asked to make holes in the scalp, about it probably forgot
Very good and responsive store, at my request made holes in the scalp. Delivery was very fast, which also can not but please. I will buy more, thank you!
All great! Delivery fast
Great scalp
Thank You Very Much! All great!
Delivery fast, Track Tracking
The Seller is done, the request to put the scalp with holes put it right. Scalp soft.
All OK
Quality on top! Thank you!
Scalp super, Painted in white is better than the photo from the store))) I AM very happy with your purchase. Shipping to Kaluga 11 days. Prosperity store!!! Thank You very much!
Great!
Thanks to the store. Delivery fast. Product Quality and fully consistent with the description!
Parcel arrived quickly. As always-great.
Thank you! Everything is fine!
Shipping at this time was very long, almost 2 months, through Estonia. Dolls are good. Straight hair very fat. While the plump блайз frosted face
Perfect
perfect thanks
I got it quick!
My favorite store, all goods without defects, it works! Delivery to a month. Best advice!
All great! Sent with holes, as I requested. Everything is fine!
Recommended for customizing
Thank you so much arrived superfast!
Stupendous material.
It quickly. As always, all super))) Take only in this store. Always confident as)))
All OK. No smell
Items as described.
все как описано, попросила с перфорацией, продавец учел мои желания
замечательно, быстрая доставка!
получено, все замечательно
Ever super satisfied. It was my first order and I am delighted.
отлично
Спасибо! Все отлично!
Good quality! I really love this! Thank you!
все отлично, спасибо!!
Excellent quality....
Дошло за две недели. Спасибо
Everything is perfect - thank you!!!
All good
Good goods.
quick delivry
Пришло все быстро !
Все прекрасно
идеально
todo en perfecto estado llegó muy rápidamente,estupenda tienda y vendedor,bien embalaje como siempre recomiendo
PERFECT PRODUCT &EXCELLENT SELLER !!
Хороший скальп
Спасибо! Все отлично! Очень быстрая доставка!
Все прекрасно спасибо
супер пупер!
Отлично
Nice dome!
спасибо большое , самый лучший магазин
Fantastic Thankyou. Will order again soon.
Доставка до Москвы 2 недели
perfect as always, thank You for the gift
Fast Shipping Excellent Items as Always from this wonderful shop Thank you. :)
как обычно, все отлично!
thank you!
Todo perfecto
Nice dome and scalp, fast ship, well packed, recommend store.
Just as picture
Thankyou as described
Супер быстро, качественно, за подарок отдельное спасибо:)))))
Highly recommend this store to everyone!
Arrived really fast!
Fast Shipping as always Great Items Super Seller thank you :)
Thanks
Все в порядке, сидит отлично! Спасибо большое!
as described thankyou
Thank you so much for providing a 5 star service!!
ótimo produto. Atendimento cordial e entrega super rápido.
It's perfect, quick and very good pieces. I recommend this shop to buy.
все хорошо
Всегда беру в этом магазине и всегда приезжает очень быстро и без брака. Спасибо ))) Беру не первый и не последний раз. Скоро вернусь еще)))
excellent store! Thanks again :)
5Star store highly recommend to everyone!
Спасибо за заказ
♥
I'm very satisfied
perfect ze kwamen met gaatjes zoals ik vroeg. de gaatjes hadden van mij wel iets dichter bij de rand gemogen, maar is uiteindelijk toch niet zichtbaar door pony. erg snelle verzending!!
Amazing service the best and so honest
Very high quality , these scalps and dome!! I'm very pleased with my order thank you
entrega rapidísima en diez días todo bien como en foto excelente vendedor y tienda recomiendo
5+
Спасибо! Все отлично!
Кукла замечательная! продавец супер!
As described and arrived in good time
excellent once again
Fast shipping amazing and very helpful store many thanks
Попросила продавца положить голову с дырочками. Без проблем. Фото после кастома и прошивки можно будет посмотреть тут light_of_blythe
Everything is perfect. Excellent store. I will buy again.
Works great.
спасибо
Осень рада, что продавец учёл мое пожелание прислать скальп с отверстиями под прошивку!