We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages from our warehouse in Canada, United States, Singapore, Japan, China or Hong Kong will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. Order with confidence.
What about customs?
We pay for the shipping, handling, and customs fees. We make sure your payment covers all aspects of the delivery for your convenience.
Delivery
Click here for more shipping and delivery details
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
8-18 Business days |
| Canada, Europe |
8-18 Business days |
| Australia, New Zealand |
10-20 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contain your tracking information. If you haven’t received tracking info within 5 days, please contact us. If you use Yahoo, Hotmail, and AOL, you may not receive our emails properly due to their strict transactional filters. We suggest using a free Gmail account for improved communication.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
Yes, your order will be sent in one package unless it's overweight. Order with confidence.
If you have any other questions, please contact us and we will do our best to help you.
Refunds & returns policy
Order cancellation
All orders can be cancelled only within the same hour of purchase. If your order has been paid and you need to make a change to an order, you must contact us within 12 hours. Once the packaging and shipping process starts, it can no longer be cancelled or refunded.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of This Is Blythe (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of This Is Blythe
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
We don't offer any exchanges at the moment. We also don't have any refurbishment program available as we craft all of our products with brand new items and ingredients from scratch.
What is a Blythe Doll?
Blythe is a collectible fashion doll with an oversized head and large eyes that change color up to a total of four times with the pull of a string. Like Barbie, Blythe Dolls are a stylish generation of fashionable, high-quality, and highly individualized dolls. These waif-like figures stand 12 inches or 30 cm tall, characterized by oversized heads and great big eyes. Their enchanting eyes change both colors and gaze with the pull of a string to match a specific mood, personality, or outfit.
If you are looking for your first Blythe, we recommend our best Premium Custom Blythe Doll category.
In case you are serious about your search, have a budget, and want to be the one and only owner of a unique dolly, we recommend checking out our Custom Doll Platform as well as Custom OOAK Blythe Doll category.
How do Blythe Doll's eyes work?
Neo Blythe Doll models come with four different eye colors and positions. Blythe has a large head to incorporate the eye-change mechanism, which is controlled by a pull cord running from the back of the head that all work without the help of batteries. Blythe’s eyes are large and round, and they change from a variety of colors such as green, pink, yellow, blue, brown, and gray each time the string is pulled, momentarily closing between each cord pull. Although each Blythe doll comes with four sets of eyechips already installed, you can always customize Blythe eyechips to your liking from galaxy design to hearts to human-like eyes. In addition to traditional eye dolls, some of the new generation custom Blythe dolls have sleepy eyes integrated, which a second cord allows changing the gaze into the sleepy position.
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Are these doll products original?
Our dolls are made with real original Blythe parts with our patented custom limbs and joints for maximum flexibility and better photography poses. Our custom dolls are shipped in our own boxes for better, cheaper and faster shipping.
- The back of the doll's head reads Blythe TM, 2006 Hasbro, Inc. CWC TOMY China.
- The back of the doll's body reads Blythe TM, 2002 Hasbro, Inc. CWC TAKARA China.
How much do you charge for shipping?
We provide free shipping to over 200 countries around the world. We will deliver our products to your doorstep for free.
What are the measurements for Neo Blythe Doll?
Please refer to our Neo Blythe Doll body measurements to find out more.
Will I be charged any shipping, customs or duties fees?
No, the price you see is the price you pay - you won't be charged any extra fees. We provide free international shipping.
When will you ship my order?
If you order a custom Blythe doll, we’ll process and ship it within three working days.
How long will my order take to arrive?
Orders are shipped by EMS, USPS or DHL. Typically, delivery takes 5-20 working days after dispatch, but it may take longer due to factors beyond our control. Due to the size of our company, we provide fast dispatch and processing services so you receive your package faster. We are working with world-class logistics companies to deliver your Blythe companies. Feel free to check out our latest This Is Blythe Reviews to see what our customers have to say. This Is Blythe has proudly shipped thousands of orders over the years.
Do you provide tracking information?
You will receive your tracking information within 3-5 working days. In this case, please contact us at info@thisisblythe.com or chat with us 24/7.
Can I cancel my order?
You can change or cancel your order within one hour. Please contact us at info@thisisblythe.com and learn more about our cancellation and refund policy.
For ages 3 years and over. Not suitable for children under 3 years old.
thank you for the fast delivery
Arrived pretty fast. As a gift put a translucent top and skirt. Hair luxury, the body is excellent, the face as a gift is different from the native, which pleased me very much, after all, the doll was taken for alteration. Ordered on March 26, received on April 10.
Perfect, already is the second purchase!!!
No comments. It's superb.
Super! Warmly recommend :)
Just a miracle how good Blythe!!!!!! eye mechanism works well in one click!!! I fell in love with her at once!!!!!!
Like it...
My Super granddaughter really loved it. I take the second doll, the doll came in a week. Thanks to the shop for pleasant communication.
Very beautiful Blythe package I love thank you!!!
Very beautiful doll, the hair is soft, the joints are all working, the eyes have 4 positions. No smell. I recommend buying.
Lovely.
Super Doll, I like it. Thanks!
Amazingly, Dolls are beautiful. Thank you!
Fast delivery, thank you store!!! I put a blue dress and shoes as a gift.
Good, I like your fast shipping process.
The parcel was exactly a month. Got everything that was ordered. The store put a dress and ballet shoes to the doll. Thank you. I liked everything.
Very good store. Fast shipping and good packaging . The dolls are beautiful. Thank you!
Face-has plastic protection. Eyes switch well. Colors blue, brown gray pink. And so on three dolls. (before that I ordered a doll, which had a green eye color, instead of pink. The body is matte, and the face is glossy. Hair-chic, thick and clean. (so many thanks) in addition to two dolls there were additional faces, bolts are attached. Also, to some of the dolls, there were additional hands. Jenna put the top, skirt and shoes as a gift. Thank you
21.11 ordered. 11.12 came. It was about 20 days. I've been waiting for her. She's in my hands. Everything is super. I recommend it to everyone. Tracking worked well. Thank you for the gifts. For speed. For everything.
21.11 ordered. 11.12 came. It was about 20 days. I've been waiting for her. She's in my hands. Everything is super. I recommend it to everyone. Tracking worked well. Thank you for the gifts. For speed. For everything.
Excellent doll, packed package well. The parcel came within three weeks. I recommend.
The doll is excellent, packed well. I recommend
Beautiful wavy hair and super soft
I recommend. I bought 11.11 and received 1.12 Poland. So it's even fast ;)
So pretty!!!
The parcel came in 17 days. The product packages are excellent. My daughter is very pleased!!!! Thank you store!!!
Complete front panel and two sets of palms. as a gift, black shoes and a pink suit. doll is just a dream! so all cool, cute! hair soft, curly, thick. all joints work, the eye mechanism is perfect. I will definitely order another such beauty with a different hair color! the store is generous and I give 5 stars happily. thank you!
Excellent dolls, good joints, plastic quality, inexpensive such because white skin tone, but if you make a custom, it will turn out very cool.
Doll came without damage, the quality is excellent, packed well, the parcel was tracked, the store recommend.
Amazing doll... professional, the eyes change to a different color (it was discovered by the daughter), there was a dress as a gift, to the touch pleasant, because of the head heavy, the hair smooth and pleasant
The doll is chic. Especially for its price. So also with a full set of handles and an additional front and back panel. The store even about additional bolts did not forget that it is doubly pleasant. As a gift put a standard pink kit (eh. Sweatshirts Linkin Park on the background of this kit become just happiness). And red shoes. They seem to fit Blythe perfectly. Many thanks to the shop for the fast shipment. I enjoy combing her hair. Everything came fast, which I am very glad)
The box is a little mint, but the doll is intact) my child is happy.
Great! Fast shipping to Spain and the doll is quality
Insanely beautiful doll! I bought a gift for my daughter for the new year gift. The parcel went a little less than a month, thank you very much to the store, I recommend it!
I ordered 5 dolls and accessories. Everything came perfectly, I am satisfied. Thank you very much!
The doll is good, there is no smell. all the joints work. packed well. I recommend the store. I will order more.
Perfect, very pretty, as always, thank you very much for the little gifts.
I wish I could give you ⭐⭐⭐⭐⭐⭐ love her and incredibly quickly
Excellent, came quickly
Buyers payment days only arrived in contact me ~!! ^ ^ Shipping fast and tress connection is too soft power amazed grew up as ㅋ ㅋ Buy before Savin was a kindly answer questions by feel and Blythe dolls lifelike really nice ~~❤ (Service with your clothes and shoes so much)
nice product, as always. fast shipment, friendly store. I'll definitely return
Very like her cute not inclued
She's so cute! I love the dress and shoes too!
The doll is very beautiful. This is my first doll. I was struck by its size. It's big. Big, heavy head. Joints are movable. As a gift, the store added a free stand.
Arrived. very cute. Thank you very much.
Excellent quality and odorless! Packed very well. As a gift, Jenna added clothes and shoes. My child is delighted. Highly recommend store!!!
Great doll! Soft eye mechanism, very cool everything works!) Thanks!!
Great doll!
The doll is charming, the quality is excellent, the hair is not greasy, and the eye mechanism works fine. Comes with 10 pairs of hands and an extra face, there are shoes and clothes. Delivery to the UK was fast, the box arrived intact, and the doll was packed well. I recommend it - 10 stars!!!!! Thank you very much, this is blythe!
I'm very glad that I chose this store when I bought the first Blythe! The store is sensitive, responsive, helps, always goes to meet. Doll of excellent quality! On delivery there are no complaints. I can only recommend to everyone!!!
Quality goods.
A good doll price is lower! a gift in the form of a red sweatshirt and pink rubber shoes! no problem
The girl came quickly) above perfectly. Plus the store put the suit)
Thank you for the next doll to the store! Everything is clearly and fully consistent with the description! Packing is super. Hair is very bright, slightly climb, and not greasy. The eye mechanism is excellent, the replaceable panel is excellent. I recommend everything great! Thank you for the gift and excellent mood!
Beauty! I ordered two different dolls. Completeness as stated, glossy Everything works, eye color switches
Loved, perfect dear store and attentive, Very grateful and back to buy this shop, fast arrived in Brazil, took account of our mail.
Everything is as always fine. Only i thought these pink hair was a little thicker.