We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages from our warehouse in Canada, United States, Singapore, Japan, China or Hong Kong will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. Order with confidence.
What about customs?
We pay for the shipping, handling, and customs fees. We make sure your payment covers all aspects of the delivery for your convenience.
Delivery
Click here for more shipping and delivery details
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
8-18 Business days |
| Canada, Europe |
8-18 Business days |
| Australia, New Zealand |
10-20 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contain your tracking information. If you haven’t received tracking info within 5 days, please contact us. If you use Yahoo, Hotmail, and AOL, you may not receive our emails properly due to their strict transactional filters. We suggest using a free Gmail account for improved communication.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
Yes, your order will be sent in one package unless it's overweight. Order with confidence.
If you have any other questions, please contact us and we will do our best to help you.
Refunds & returns policy
Order cancellation
All orders can be cancelled only within the same hour of purchase. If your order has been paid and you need to make a change to an order, you must contact us within 12 hours. Once the packaging and shipping process starts, it can no longer be cancelled or refunded.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of This Is Blythe (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of This Is Blythe
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
We don't offer any exchanges at the moment. We also don't have any refurbishment program available as we craft all of our products with brand new items and ingredients from scratch.
What is a Blythe Doll?
Blythe is a collectible fashion doll with an oversized head and large eyes that change color up to a total of four times with the pull of a string. Like Barbie, Blythe Dolls are a stylish generation of fashionable, high-quality, and highly individualized dolls. These waif-like figures stand 12 inches or 30 cm tall, characterized by oversized heads and great big eyes. Their enchanting eyes change both colors and gaze with the pull of a string to match a specific mood, personality, or outfit.
If you are looking for your first Blythe, we recommend our best Premium Custom Blythe Doll category.
In case you are serious about your search, have a budget, and want to be the one and only owner of a unique dolly, we recommend checking out our Custom Doll Platform as well as Custom OOAK Blythe Doll category.
How do Blythe Doll's eyes work?
Neo Blythe Doll models come with four different eye colors and positions. Blythe has a large head to incorporate the eye-change mechanism, which is controlled by a pull cord running from the back of the head that all work without the help of batteries. Blythe’s eyes are large and round, and they change from a variety of colors such as green, pink, yellow, blue, brown, and gray each time the string is pulled, momentarily closing between each cord pull. Although each Blythe doll comes with four sets of eyechips already installed, you can always customize Blythe eyechips to your liking from galaxy design to hearts to human-like eyes. In addition to traditional eye dolls, some of the new generation custom Blythe dolls have sleepy eyes integrated, which a second cord allows changing the gaze into the sleepy position.
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Are these doll products original?
Our dolls are made with real original Blythe parts with our patented custom limbs and joints for maximum flexibility and better photography poses. Our custom dolls are shipped in our own boxes for better, cheaper and faster shipping.
- The back of the doll's head reads Blythe TM, 2006 Hasbro, Inc. CWC TOMY China.
- The back of the doll's body reads Blythe TM, 2002 Hasbro, Inc. CWC TAKARA China.
How much do you charge for shipping?
We provide free shipping to over 200 countries around the world. We will deliver our products to your doorstep for free.
What are the measurements for Neo Blythe Doll?
Please refer to our Neo Blythe Doll body measurements to find out more.
Will I be charged any shipping, customs or duties fees?
No, the price you see is the price you pay - you won't be charged any extra fees. We provide free international shipping.
When will you ship my order?
If you order a custom Blythe doll, we’ll process and ship it within three working days.
How long will my order take to arrive?
Orders are shipped by EMS, USPS or DHL. Typically, delivery takes 5-20 working days after dispatch, but it may take longer due to factors beyond our control. Due to the size of our company, we provide fast dispatch and processing services so you receive your package faster. We are working with world-class logistics companies to deliver your Blythe companies. Feel free to check out our latest This Is Blythe Reviews to see what our customers have to say. This Is Blythe has proudly shipped thousands of orders over the years.
Do you provide tracking information?
You will receive your tracking information within 3-5 working days. In this case, please contact us at info@thisisblythe.com or chat with us 24/7.
Can I cancel my order?
You can change or cancel your order within one hour. Please contact us at info@thisisblythe.com and learn more about our cancellation and refund policy.
For ages 3 years and over. Not suitable for children under 3 years old.
Thank you the goods already arrived they are fabulous, thanks to Blythe dress hopefully can buy again to another
Excellent doll, the daughter is delighted. Came quickly.
Nice doll, my daughter is very happy.
Excellent dolls. Great store. It is not my first order with This Is Blythe. Everything comes all in a complete set, packed perfectly, and I even received gifts. All my dolls arrived with a special forehead band for protection. I highly recommend them.
Excellent dolls. Great store. It is not my first order with This Is Blythe. Everything comes all in a complete set, packed perfectly, and I even received gifts. All my dolls arrived with a special forehead band for protection. I highly recommend them.
9 days shipping to the UK. I'm in shock! The doll is very beautiful. I will order more. Thanks
9 days shipping to the UK. I'm in shock! The doll is very beautiful. I will order more. Thanks
Doll sweetest, thank you!!!!!!
Doll sweetest, thank you!!!!!!
Thank you for all your help.
Great doll! Daughter is delighted
Very beautiful doll! like everything works...
Thank you very much! The product is of excellent quality! Fast shipping!
Ok
I really loved it, took it for a gift. Very fast shipping is all good.
It is good!
Beautiful doll.
Beautiful doll.
Very nice good quality laleczka recommend
I'm delighted, the doll is cool, the hair is chic, the parcel came very quickly, thanks for the dress and shoes and for the coupon
Tthank you very much for the lovely doll
As always super.
The product is excellent.
One of my favorite stores, i order constantly. Sending fast, delivery within two weeks. The track is tracked all the way, which is very convenient. The store is always ready to go to a meeting, consult on emerging issues. I recommend everyone. Thank You
The product is very high quality.
Fast shipping. The doll is very beautiful, my child is happy! Thank you very much!
Thank you, the doll is lovely. Everything works, joints bend, eyes switch. Thank you for the shoes and dress.
She's beautiful! Eyes switch, spare handles and tunic with shoes as a gift. It came 9 days. Thank you store!
My child is delighted, the plastic is odorless.
Very beautiful doll! Liked eyes, hair smooth shiny. Thanks for the set of hands and clothes! Paid on february 1, the track number the store provided on february 16, on the track the parcel was sent on february 21, on march 5 already received. shop recommend!
she's so beautiful .thank you for the super awsome gift .<3 <3 <3.I recomend this store
Everything is fine, doll charm.
Good day. Order came very quickly. 22.01.19 ordered. 04.02.19 come in the mail. Very happy. Doll just beautiful!!! Just like this. Bought the shares. Work Out cheaper than others, in addition to this model almost anywhere. AND really loved it… In Short, goods-super, super. All good. Package track all the way. Advice for everyone.
Very beautiful doll. thick hair, which do not smell and not climb. eyes, which can be changed. included are hands of different shapes. also comes with a jacket (sooo well-cut) and shoes red. thank you!)
Beautiful, I love my new breed doll, t like your hair, t like the expression of its expensive, the body is well in their joints, work well the change of eyes. I Am very happy with my new breed doll. The store send gift jersey and shoes. Thank You
shop poisoned quickly. Parcel arrived for a week and a half!!!!! I feared that the birthday of daughter will not have time, but we also clothing items will have time for her to sew!!! super quality! thank you so much!!!! happy New Year to you!!!!
Beautiful doll. She is so pretty. Looks a bit sad... shop is very nice and very fast delivery. Great price and a nice gift.
The quality is worth the wait.
Cool doll, daughter very much. shop promptly sent goods. Suburbs for 9 days arrived. Thank You for bonuses. Recommend +
Beautiful item
Very happy that the doll arrived home so quickly! It is wonderful! The gift is for my daughter's birthday. I always buy dolls in this store.
Doll was more than I imagined. But it is wonderful. Gorgeous hair. No smell. Shipping to the United States 2 weeks. Sorry not have time until the new year. shop very friendly. Put the gift as everyone handles, a tunic and shoes. Thank you very much. Will be ordering more.
Wonderful doll! friendly, sent the last day protection order. Came doll fast, just for 2 weeks. Hair she has a long and soft, very pretty face. All joints are strong, hand included a lot) IN general, very cool doll, store confuse
The doll is beautiful as in the picture. The color of the eyelids can be changed by removing the hair inside the head by turning it on the desired color. hair is nicely cut, Added gift-garment AND shoes. i recommended.
Doll a class!!! Thank you for the gift!
First doll, beautiful Well packed. Thanks
Dear store! Thank you so much for very fast delivery and so high quality of the item. I am so happy that I have time to present this gift to my daughter. I was ready to receive my order after New Year, but you made my daughters holiday on many times better! And thank you for present inside package! I recommend this shop.
Put a gift a jacket. Parcel arrived quickly-about 2 weeks
My first Blythe! The doll is beautiful. The order arrived fast and with a jersey and a few Gift shoes. Many thanks! The face has a small brand…
Hair is a little fat, cilia shabby while riding, the back of nothing, joints are hair soft beauty super
Wonderful girl! Face frosted, repair legs included, plus dress and shoes. The Only negative-hair greasy, But it's fixable!
For a long time, was on my mind for a long time, but well worth the wait. Girl lovely, no defects. Hair). Add handle and presents a tunic and shoes in place! Thank you very much!
Recommend store arrived fast and also many thanks by the gift.
Five, and five thousand stars! doll super! top store!!!! all order in the store. daughter happy, on the moon. A very nice, shop care and not put just a naked doll as stated on sale. it together with her as a gift sent clothes, which is also not enough on this site. definitely shop TOP! health you good people!
Excellent doll. All made with high quality. The Eyes are good. A Little) hair.
Fast shipment and beautiful doll. Thanks for the gifts
Very interesting doll, the store put dress and shoes, thank you
Beautiful and Fast delivery.
Beautiful!! Very soft hair!!
She is beautiful , thanku. :)