We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages from our warehouse in Canada, United States, Singapore, Japan, China or Hong Kong will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. Order with confidence.
What about customs?
We pay for the shipping, handling, and customs fees. We make sure your payment covers all aspects of the delivery for your convenience.
Delivery
Click here for more shipping and delivery details
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
8-18 Business days |
| Canada, Europe |
8-18 Business days |
| Australia, New Zealand |
10-20 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contain your tracking information. If you haven’t received tracking info within 5 days, please contact us. If you use Yahoo, Hotmail, and AOL, you may not receive our emails properly due to their strict transactional filters. We suggest using a free Gmail account for improved communication.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
Yes, your order will be sent in one package unless it's overweight. Order with confidence.
If you have any other questions, please contact us and we will do our best to help you.
Refunds & returns policy
Order cancellation
All orders can be cancelled only within the same hour of purchase. If your order has been paid and you need to make a change to an order, you must contact us within 12 hours. Once the packaging and shipping process starts, it can no longer be cancelled or refunded.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of This Is Blythe (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of This Is Blythe
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
We don't offer any exchanges at the moment. We also don't have any refurbishment program available as we craft all of our products with brand new items and ingredients from scratch.
What is a Blythe Doll?
Blythe is a collectible fashion doll with an oversized head and large eyes that change color up to a total of four times with the pull of a string. Like Barbie, Blythe Dolls are a stylish generation of fashionable, high-quality, and highly individualized dolls. These waif-like figures stand 12 inches or 30 cm tall, characterized by oversized heads and great big eyes. Their enchanting eyes change both colors and gaze with the pull of a string to match a specific mood, personality, or outfit.
If you are looking for your first Blythe, we recommend our best Premium Custom Blythe Doll category.
In case you are serious about your search, have a budget, and want to be the one and only owner of a unique dolly, we recommend checking out our Custom Doll Platform as well as Custom OOAK Blythe Doll category.
How do Blythe Doll's eyes work?
Neo Blythe Doll models come with four different eye colors and positions. Blythe has a large head to incorporate the eye-change mechanism, which is controlled by a pull cord running from the back of the head that all work without the help of batteries. Blythe’s eyes are large and round, and they change from a variety of colors such as green, pink, yellow, blue, brown, and gray each time the string is pulled, momentarily closing between each cord pull. Although each Blythe doll comes with four sets of eyechips already installed, you can always customize Blythe eyechips to your liking from galaxy design to hearts to human-like eyes. In addition to traditional eye dolls, some of the new generation custom Blythe dolls have sleepy eyes integrated, which a second cord allows changing the gaze into the sleepy position.
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Are these doll products original?
Our dolls are made with real original Blythe parts with our patented custom limbs and joints for maximum flexibility and better photography poses. Our custom dolls are shipped in our own boxes for better, cheaper and faster shipping.
- The back of the doll's head reads Blythe TM, 2006 Hasbro, Inc. CWC TOMY China.
- The back of the doll's body reads Blythe TM, 2002 Hasbro, Inc. CWC TAKARA China.
How much do you charge for shipping?
We provide free shipping to over 200 countries around the world. We will deliver our products to your doorstep for free.
What are the measurements for Neo Blythe Doll?
Please refer to our Neo Blythe Doll body measurements to find out more.
Will I be charged any shipping, customs or duties fees?
No, the price you see is the price you pay - you won't be charged any extra fees. We provide free international shipping.
When will you ship my order?
If you order a custom Blythe doll, we’ll process and ship it within three working days.
How long will my order take to arrive?
Orders are shipped by EMS, USPS or DHL. Typically, delivery takes 5-20 working days after dispatch, but it may take longer due to factors beyond our control. Due to the size of our company, we provide fast dispatch and processing services so you receive your package faster. We are working with world-class logistics companies to deliver your Blythe companies. Feel free to check out our latest This Is Blythe Reviews to see what our customers have to say. This Is Blythe has proudly shipped thousands of orders over the years.
Do you provide tracking information?
You will receive your tracking information within 3-5 working days. In this case, please contact us at info@thisisblythe.com or chat with us 24/7.
Can I cancel my order?
You can change or cancel your order within one hour. Please contact us at info@thisisblythe.com and learn more about our cancellation and refund policy.
For ages 3 years and over. Not suitable for children under 3 years old.
Excellent Doll.
Everything is great.
Beautiful Doll. Thank you store!
I received my new doll safely. I am happy that this site has translations to my native language. Thank you for this opportunity
Very pleased with such honesty and integrity. Great store
Arrived fast..!! Thank you for gifts ., I will buy more next time
Arrived fast..!! Thank you for gifts ., I will buy more next time
Arrived fast..!! Thank you for gifts ., I will buy more next time
good
good
Wonderful Girl
Fabolous doll, she arrived very fast.
Sending is very fast. Delivery to the entrance by mail of the United States fast. The quality of dolls is good, except for some. The joints of the feet of 2 dolls depart (in the photo). Almost all have a small curvature in the knees, but not as critical as other stores. Apparently it's all body azon now not quality. And one doll had 2 left hands. The shop promised to send the right. Gift each doll rubber shoes and sweatshirt. Thank you. According to the reviews the shop is good and decent, i will not shoot the star, then i will write additional. Feedback.
The girl is beautiful, the scalp dome is thick, the scalp under the color of the hair) as a gift put shoes and a suit)
Great doll! I'm very happy. Thanks for the gift (dress and shoes)::
Order exactly as the photo.
Beautiful❤️ Fine shiny hair, i love blonde color, eyes work perfectly and joints too, comes with gifts, i recommend, thank you store
Very pretty. It came to me without eyelashes but i don't care because i'm going to customise it. It came to me in 2 weeks.
Gorgeous Doll, good quality
Fast delivery + good store. Thank You very much!!!!! it is elegant. 5 + + + + + + + +
She amazing, great hair, perfection!
I love this doll! her hair is amazing and the quality is the best!
Doll to look right. Fast shipping. Thanks to the store! Buy only here.
Everything is perfect - as always! Many thanks for the fantastic dolls and nice red sweaters and shoes as gifts. Fast delivery - less than two weeks. Excellent communication. Great store! Will order again.
Gorgeous Doll. Delivery less than 2 Weeks. Many thanks dear. Like again.
Very beautiful came very fast also had a dress and little shoes gift
Everything is fine. High Quality and free of defects. Thank You!
They are so pretty!! I would definitely rebuy and recommend. Awesome dolls and amazing store. the doll included a gift dress and shoes which I am very thankful for.
She's gorgeous. Hair is better than mine.
The doll arrived very quickly. Well packed. The doll is just beautiful. I will do the customization
beautiful doll with soft hair, arrival quickly I recommend the store everything perfect as always good communication with the seller, thanks for the gifts
The dolls are good, interchangeable gestures are included. Fast delivery.
Very beautiful doll, thanks. The hair is clean, soft. All joints are workers. Eyes are quietly pushing. Delivery took 20 days in the p/d. In the box, 2 dolls fit, well packed. They came safe and safety. As a gift, shoes and a fur dress were put. I ordered for Castorama, but it looks so wonderful. I like it very much, thank you very much to the seller.
The hair is gorgeous
This is not the first purchase in this store. The seller is always in touch, he tries to eliminate all misunderstandings. The doll is made well, only the hair is falling a little, but I think this can be solved. It came in 12 days.
I thought this would be an Icy doll, because every other doll i looked at was an Icy or Basaak doll that they claimed was a Blythe doll. I love this doll! her hair is so thick and beautiful and she has an actual Blythe head on a jointed body. I could not be happier with the doll. Also, i received a very simple dress that reminded me of cookie monster with a pair of red shoes. While the dress was nothing to write home about, the shoes were nice to be able to put on her since i didn't have any for another doll with a similar body. I am so excited about this girl that i WILL be ordering another doll from this store.