We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages from our warehouse in Canada, United States, Singapore, Japan, China or Hong Kong will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. Order with confidence.
What about customs?
We pay for the shipping, handling, and customs fees. We make sure your payment covers all aspects of the delivery for your convenience.
Delivery
Click here for more shipping and delivery details
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
8-18 Business days |
| Canada, Europe |
8-18 Business days |
| Australia, New Zealand |
10-20 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contain your tracking information. If you haven’t received tracking info within 5 days, please contact us. If you use Yahoo, Hotmail, and AOL, you may not receive our emails properly due to their strict transactional filters. We suggest using a free Gmail account for improved communication.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
Yes, your order will be sent in one package unless it's overweight. Order with confidence.
If you have any other questions, please contact us and we will do our best to help you.
Refunds & returns policy
Order cancellation
All orders can be cancelled only within the same hour of purchase. If your order has been paid and you need to make a change to an order, you must contact us within 12 hours. Once the packaging and shipping process starts, it can no longer be cancelled or refunded.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of This Is Blythe (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of This Is Blythe
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
We don't offer any exchanges at the moment. We also don't have any refurbishment program available as we craft all of our products with brand new items and ingredients from scratch.
What is a Blythe Doll?
Blythe is a collectible fashion doll with an oversized head and large eyes that change color up to a total of four times with the pull of a string. Like Barbie, Blythe Dolls are a stylish generation of fashionable, high-quality, and highly individualized dolls. These waif-like figures stand 12 inches or 30 cm tall, characterized by oversized heads and great big eyes. Their enchanting eyes change both colors and gaze with the pull of a string to match a specific mood, personality, or outfit.
If you are looking for your first Blythe, we recommend our best Premium Custom Blythe Doll category.
In case you are serious about your search, have a budget, and want to be the one and only owner of a unique dolly, we recommend checking out our Custom Doll Platform as well as Custom OOAK Blythe Doll category.
How do Blythe Doll's eyes work?
Neo Blythe Doll models come with four different eye colors and positions. Blythe has a large head to incorporate the eye-change mechanism, which is controlled by a pull cord running from the back of the head that all work without the help of batteries. Blythe’s eyes are large and round, and they change from a variety of colors such as green, pink, yellow, blue, brown, and gray each time the string is pulled, momentarily closing between each cord pull. Although each Blythe doll comes with four sets of eyechips already installed, you can always customize Blythe eyechips to your liking from galaxy design to hearts to human-like eyes. In addition to traditional eye dolls, some of the new generation custom Blythe dolls have sleepy eyes integrated, which a second cord allows changing the gaze into the sleepy position.
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Are these doll products original?
Our dolls are made with real original Blythe parts with our patented custom limbs and joints for maximum flexibility and better photography poses. Our custom dolls are shipped in our own boxes for better, cheaper and faster shipping.
- The back of the doll's head reads Blythe TM, 2006 Hasbro, Inc. CWC TOMY China.
- The back of the doll's body reads Blythe TM, 2002 Hasbro, Inc. CWC TAKARA China.
How much do you charge for shipping?
We provide free shipping to over 200 countries around the world. We will deliver our products to your doorstep for free.
What are the measurements for Neo Blythe Doll?
Please refer to our Neo Blythe Doll body measurements to find out more.
Will I be charged any shipping, customs or duties fees?
No, the price you see is the price you pay - you won't be charged any extra fees. We provide free international shipping.
When will you ship my order?
If you order a custom Blythe doll, we’ll process and ship it within three working days.
How long will my order take to arrive?
Orders are shipped by EMS, USPS or DHL. Typically, delivery takes 5-20 working days after dispatch, but it may take longer due to factors beyond our control. Due to the size of our company, we provide fast dispatch and processing services so you receive your package faster. We are working with world-class logistics companies to deliver your Blythe companies. Feel free to check out our latest This Is Blythe Reviews to see what our customers have to say. This Is Blythe has proudly shipped thousands of orders over the years.
Do you provide tracking information?
You will receive your tracking information within 3-5 working days. In this case, please contact us at info@thisisblythe.com or chat with us 24/7.
Can I cancel my order?
You can change or cancel your order within one hour. Please contact us at info@thisisblythe.com and learn more about our cancellation and refund policy.
For ages 3 years and over. Not suitable for children under 3 years old.
The face plate is very nice. makeup was good considering it's mass produced. cute teeth. would buy again!
Nice face! There will be a new doll! Thank you!)
The panel is good, I'm happy! Very nice face expression! Thank the store for speed and accuracy!
Beautiful faceplate
Very happy with my order, as usual I'm not disappointed when I order this shop! Arrival super quickly !!! thank you so much
I arrive fast and it is as indicated
Love it. A lot this flat face.
Cute and shipping faster yo
I am a fan of this shop .... The products are great, the delivery is fast and neat. I recommend it with closed eyes. This face is too good!
Thank you very much super
Great shipping
great quality accessories and face plats...
Thank you, I like the faceplate quality.
Faceplate quality is exellent.
Good shipping faceplate quality is nice.
Good shipping Great Items as always thank you for the little gifts :)
Very very high quality
Very good product! Excellent quality and excellent packaging, ordered together with the doll, delivery is very fast. Already recommended the store to several friends and I will order more!
Very good quality product! I will buy more!
very good store!!!
Excellent!!!
Excellent quality!
I am happy with it. It looks very beautiful and fits my doll perfectly. Now she looks exactly like I had imagined. I am really happy how she turned out after I picked all the pieces for her. This shop is always again a delight and I can’t wait to order again. ^_^
Perfect!
Super
Beautiful faceplate.
good
good
Nice product, as always. fast shipment, friendly store. I'll definitely come back.
nice product, as always. fast shipment, friendly store. I'll definitely return
Very nice this faceplate. When I get it done, I'll upload pictures.
thank you.
Very pretty face. Plastic looks good quality. Teeth can be removed to paint better. It comes with back and screws. It comes very well packed with plastic and box.
The order has arrived well packed, with plastic and its own box. The face is removed from the teeth so you can make up. The quality of the plastic is good and comes as an advertisement. It comes with the back and its screws.
Thank you for everything, attentive and honest store! Absolutely all ordered items, whole and very high quality! nice shoes, very elegant and perfectly sit on the leg of the blythe. Very satisfied with the purchase, i recommend 100% of this shop!⭐️⭐️⭐️⭐️⭐️
Great faceplate.
Is really very pretty and arrived super fast.
Very fast delivery. Cute face plate with nice detail makeup. My first time trying to change including eye chips ✌
Very good
Great store! everything quickly delivers. Well packed. Thank you!
Great face
As described, came with screws. Shipped fast. I am satisfied.
I ask them help to do earring hole. Very good shop.
I like it. Smiley mouth looks cute. I might do some changes in the makeup to make it look more natural but good buy overall.
Beautiful :)
Amazing faceplate. Very happy with my purchase!!!
I always shop here. very satisfied and happy
Beautiful!! And very Fast, Thanks :)
THE faceplate is very delicate beautiful and well made. Loved, worth buying.
Fast shipping. Beautiful face plate. Good communication from store.
Lovely face. Fast shipping.
great value, great service, fast shipping. Thank you!
Fast delivery, all whole fit well to the doll, looks great <3
a very nice and cute faceplate
Thank you, everyone is ok.
Very, very much, buy, quality.
Everything is fine! Thank you very much!
Wonderful in quality panel.
Thank you muzzle cute, was able to track it, but it came relatively quickly 12 days.
Great for making a custom already a pretty basic
Very easy .. The tooth come with screw, recommend!!
Faceplate is beautifull, I am really happy with it. Brows and lips are very natural and it has pinky natural cheeks and chin as well. Tooth are a separate piece joined with a screw on the inside of the faceplate so they can be removed if you want to.
This faceplate is really cute and interesting. I really like how the teeth parts attach to the inside of it. very cool
Just a wonderful thing!!! Everything is done very well and beautifully!
fast shipping. Thank you! Very helpful store!!
fast shipping. Thank you! Very helpful store!!
Very pretty. It comes without screws.
Great head. I was worried that it would be rough cut, and this is generally factory cutting, no flaws.
It is so cute that it is very cute and it is very satisfying！
So cute. Thank you.
I love it. Made well. Panel matte. Very funny looks. Came quickly. Thank you very much.
Perfect as always
Very cute, the only difficulty is the. assembly, as the device holding the tongue makes mounting difficult, but it is worth it
perfect!
Beautiful as it appears in the pictures. It fits the description. Shipping to spain super fast.
Very good and quality face, cute makeup. Truth i wanted to make a make on my own, so i remade it. I apply a photo of how the front panel looked up to the alteration and the finished doll.
Came in two weeks. Beautiful head.
I love the products from this website, always good!
good product, and perfect if u can sell the natural and tan colour
beautiful