We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages from our warehouse in Canada, United States, Singapore, Japan, China or Hong Kong will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. Order with confidence.
What about customs?
We pay for the shipping, handling, and customs fees. We make sure your payment covers all aspects of the delivery for your convenience.
Delivery
Click here for more shipping and delivery details
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
8-18 Business days |
Canada, Europe |
8-18 Business days |
Australia, New Zealand |
10-20 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contain your tracking information. If you haven’t received tracking info within 5 days, please contact us. If you use Yahoo, Hotmail, and AOL, you may not receive our emails properly due to their strict transactional filters. We suggest using a free Gmail account for improved communication.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
Yes, your order will be sent in one package unless it's overweight. Order with confidence.
If you have any other questions, please contact us and we will do our best to help you.
Refunds & returns policy
Order cancellation
All orders can be cancelled only within the same hour of purchase. If your order has been paid and you need to make a change to an order, you must contact us within 12 hours. Once the packaging and shipping process starts, it can no longer be cancelled or refunded.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of This Is Blythe (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of This Is Blythe
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
We don't offer any exchanges at the moment. We also don't have any refurbishment program available as we craft all of our products with brand new items and ingredients from scratch.
What is a Blythe Doll?
Blythe is a collectible fashion doll with an oversized head and large eyes that change color up to a total of four times with the pull of a string. Like Barbie, Blythe Dolls are a stylish generation of fashionable, high-quality, and highly individualized dolls. These waif-like figures stand 12 inches or 30 cm tall, characterized by oversized heads and great big eyes. Their enchanting eyes change both colors and gaze with the pull of a string to match a specific mood, personality, or outfit.
If you are looking for your first Blythe, we recommend our best Premium Custom Blythe Doll category.
In case you are serious about your search, have a budget, and want to be the one and only owner of a unique dolly, we recommend checking out our Custom Doll Platform as well as Custom OOAK Blythe Doll category.
How do Blythe Doll's eyes work?
Neo Blythe Doll models come with four different eye colors and positions. Blythe has a large head to incorporate the eye-change mechanism, which is controlled by a pull cord running from the back of the head that all work without the help of batteries. Blythe’s eyes are large and round, and they change from a variety of colors such as green, pink, yellow, blue, brown, and gray each time the string is pulled, momentarily closing between each cord pull. Although each Blythe doll comes with four sets of eyechips already installed, you can always customize Blythe eyechips to your liking from galaxy design to hearts to human-like eyes. In addition to traditional eye dolls, some of the new generation custom Blythe dolls have sleepy eyes integrated, which a second cord allows changing the gaze into the sleepy position.
.
Are these doll products original?
Our dolls are made with real original Blythe parts with our patented custom limbs and joints for maximum flexibility and better photography poses. Our custom dolls are shipped in our own boxes for better, cheaper and faster shipping.
- The back of the doll's head reads Blythe TM, 2006 Hasbro, Inc. CWC TOMY China.
- The back of the doll's body reads Blythe TM, 2002 Hasbro, Inc. CWC TAKARA China.
How much do you charge for shipping?
We provide free shipping to over 200 countries around the world. We will deliver our products to your doorstep for free.
What are the measurements for Neo Blythe Doll?
Please refer to our Neo Blythe Doll body measurements to find out more.
Will I be charged any shipping, customs or duties fees?
No, the price you see is the price you pay - you won't be charged any extra fees. We provide free international shipping.
When will you ship my order?
If you order a custom Blythe doll, we’ll process and ship it within three working days.
How long will my order take to arrive?
Orders are shipped by EMS, USPS or DHL. Typically, delivery takes 5-20 working days after dispatch, but it may take longer due to factors beyond our control. Due to the size of our company, we provide fast dispatch and processing services so you receive your package faster. We are working with world-class logistics companies to deliver your Blythe companies. Feel free to check out our latest This Is Blythe Reviews to see what our customers have to say. This Is Blythe has proudly shipped thousands of orders over the years.
Do you provide tracking information?
You will receive your tracking information within 3-5 working days. In this case, please contact us at info@thisisblythe.com or chat with us 24/7.
Can I cancel my order?
You can change or cancel your order within one hour. Please contact us at info@thisisblythe.com and learn more about our cancellation and refund policy.
For ages 3 years and over. Not suitable for children under 3 years old.
An amazing Art piece of beauty...
Her hair is very soft and smoothy!
1 week to the United States, the parcel was well packed. The doll is good, the hair is soft.
The doll was shipped fast and arrived without any problems, She was very securely packed with bubble wrap and a plastic cover over her face. The eyes change, all joints work, Overall, I'm very satisfied with the services of the store.
Everything is wonderful, the shop is friendly, the dolls are good.
Thank you, such amazing products.
Came exactly as in the picture.
Very cute, arrived super super fast!!!!!
Worth your money. Cool thing
I did not expect that the doll has such a big head. It's a delight! She has a nice matte face.
She's very lovely.
The doll is very beautiful. Fast delivery. shop recommended.
Super store! The order is very satisfied! Thank you very much for the gifts. I wish the store prosperity, and the shop more good customers!♥♥♥
Very beautiful doll.
Very pretty
Very beautiful!!!
Very well packed! I got a gift dress with shoes, thank you!
My new doll is very beautiful and she has long thick hair. Thank you! Someone is very happy ;)
Excellent quality! Happy with the customer service as well.
Our doll arrived perfectly in the US. All joints work nicely as well. I bought an additional winter set of clothes and a set of hands. Everything came in one box and was very well packed. Just great!
Just like in the picture
Hair is heavy. The doll was packaged nicely. Eyes switch very well. Thank you.
The doll is wonderful! I researched this for a very long time and made my decision to buy from This Is Blythe. The hair is soft, clean, curly, the color is pleasant. Eyes change smoothly, eyelashes are made well, hands-feet work greatly, the whole doll is perfectly smooth and symmetrical. Thank you very much!
She's gorgeous. A little fat hair, but it's nothing. The store as a gift put the top, the skirt of the shoes. The quality of the doll is excellent, i'm in love.
Blythe really beautiful, she is arrive super well protect and quickly. Thank you for the small gifts it's very nice.
Same like on the picture, fast delivery, reached before the estimated date... Thanks for the free gift...
I like the doll very much. Thanks for fast delivery. Thank you.
She is even more beautiful than her pictures.
Great doll
Everything seems fine with my purchase! :)
The doll came in excellent condition is well-chained daughter happy store and a gift put the shoes that put the doll small
The doll is very cute. It took 10 days to arrive at Bangkok.
The doll is super, and her eyes change color nicely. The daughter is delighted. Thank you, dear Jenna.
Good quality, very good packing for safe and very fast shipping about 5 days come to Thailand. Thank you for free gift(clothes and shoes.
The doll is very cute. Everything corresponds to the description. The hair feels heavy. The store put a gift-an additional set of clothes. Delivery on time. Thank you very much. Very satisfied.
She is Pretty.
Very accurate product description. The doll is beautiful! I am very happy with the purchase.
The doll is great. He's got beautiful hair, and i'll wash it for him.
Beautiful doll. Her hair is a little oily but will wash it. Quick shipping to USA 20 days. Will buy from again. Extra top included with shoes
Thank you! Fast shipping 2 weeks to the US! Doll looks great. Thank you for the gift.
Very beautiful! I'm waiting for another 5 dolls from store hehe: p
Very beautiful! Soft hair. Eye mechanism is good quality.
White face looks natural
The doll is just a beauty! The hair is heavy and silky.I am very happy. Her hair has three different colors. Delivery to the US was fairly fast. Jenna always answers quickly to all questions. Thank you.
My very first doll purchase from This Is Blythe and I am impressed. This doll is so cute! She is in perfect shape and her hair is so smooth and silky. Well worth it! And the shipping to Canada was super fast. Loved the free gift! I will definitely be back again! Thank you!
The doll is wonderful!!!
Gorgeous girl arrived today in good order and time...t.hank you
Awesome doll, no words! Not even in their clothes stunning
Beautiful doll, thank you!