We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages from our warehouse in Canada, United States, Singapore, Japan, China or Hong Kong will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. Order with confidence.
What about customs?
We pay for the shipping, handling, and customs fees. We make sure your payment covers all aspects of the delivery for your convenience.
Delivery
Click here for more shipping and delivery details
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
8-18 Business days |
| Canada, Europe |
8-18 Business days |
| Australia, New Zealand |
10-20 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contain your tracking information. If you haven’t received tracking info within 5 days, please contact us. If you use Yahoo, Hotmail, and AOL, you may not receive our emails properly due to their strict transactional filters. We suggest using a free Gmail account for improved communication.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
Yes, your order will be sent in one package unless it's overweight. Order with confidence.
If you have any other questions, please contact us and we will do our best to help you.
Refunds & returns policy
Order cancellation
All orders can be cancelled only within the same hour of purchase. If your order has been paid and you need to make a change to an order, you must contact us within 12 hours. Once the packaging and shipping process starts, it can no longer be cancelled or refunded.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of This Is Blythe (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of This Is Blythe
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
We don't offer any exchanges at the moment. We also don't have any refurbishment program available as we craft all of our products with brand new items and ingredients from scratch.
What is a Blythe Doll?
Blythe is a collectible fashion doll with an oversized head and large eyes that change color up to a total of four times with the pull of a string. Like Barbie, Blythe Dolls are a stylish generation of fashionable, high-quality, and highly individualized dolls. These waif-like figures stand 12 inches or 30 cm tall, characterized by oversized heads and great big eyes. Their enchanting eyes change both colors and gaze with the pull of a string to match a specific mood, personality, or outfit.
If you are looking for your first Blythe, we recommend our best Premium Custom Blythe Doll category.
In case you are serious about your search, have a budget, and want to be the one and only owner of a unique dolly, we recommend checking out our Custom Doll Platform as well as Custom OOAK Blythe Doll category.
How do Blythe Doll's eyes work?
Neo Blythe Doll models come with four different eye colors and positions. Blythe has a large head to incorporate the eye-change mechanism, which is controlled by a pull cord running from the back of the head that all work without the help of batteries. Blythe’s eyes are large and round, and they change from a variety of colors such as green, pink, yellow, blue, brown, and gray each time the string is pulled, momentarily closing between each cord pull. Although each Blythe doll comes with four sets of eyechips already installed, you can always customize Blythe eyechips to your liking from galaxy design to hearts to human-like eyes. In addition to traditional eye dolls, some of the new generation custom Blythe dolls have sleepy eyes integrated, which a second cord allows changing the gaze into the sleepy position.
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Are these doll products original?
Our dolls are made with real original Blythe parts with our patented custom limbs and joints for maximum flexibility and better photography poses. Our custom dolls are shipped in our own boxes for better, cheaper and faster shipping.
- The back of the doll's head reads Blythe TM, 2006 Hasbro, Inc. CWC TOMY China.
- The back of the doll's body reads Blythe TM, 2002 Hasbro, Inc. CWC TAKARA China.
How much do you charge for shipping?
We provide free shipping to over 200 countries around the world. We will deliver our products to your doorstep for free.
What are the measurements for Neo Blythe Doll?
Please refer to our Neo Blythe Doll body measurements to find out more.
Will I be charged any shipping, customs or duties fees?
No, the price you see is the price you pay - you won't be charged any extra fees. We provide free international shipping.
When will you ship my order?
If you order a custom Blythe doll, we’ll process and ship it within three working days.
How long will my order take to arrive?
Orders are shipped by EMS, USPS or DHL. Typically, delivery takes 5-20 working days after dispatch, but it may take longer due to factors beyond our control. Due to the size of our company, we provide fast dispatch and processing services so you receive your package faster. We are working with world-class logistics companies to deliver your Blythe companies. Feel free to check out our latest This Is Blythe Reviews to see what our customers have to say. This Is Blythe has proudly shipped thousands of orders over the years.
Do you provide tracking information?
You will receive your tracking information within 3-5 working days. In this case, please contact us at info@thisisblythe.com or chat with us 24/7.
Can I cancel my order?
You can change or cancel your order within one hour. Please contact us at info@thisisblythe.com and learn more about our cancellation and refund policy.
For ages 3 years and over. Not suitable for children under 3 years old.
Very nice doll. Received well packaged. I recommend it.
I love my Leah!!! ❤️
It's beautiful, even more so than in the pictures
OMG! She is so much better in person! Photos don't do her justice! 😍😍😍
Finally beauty arrived. I am so happy. Thank you!
I'm in love with her. Thank you...
Leah is perfect!!
Everything is amazing!! My princess love her for the rest of life
I am very happy, Blythe looks so beautiful. Thanks to you 😘
I am quite happy with it, look beautiful and came very quickly. Thanks for the great shipping services.
Excellent, attentive and very responsible store! The package arrived very quickly! Thank you so much for that! All the best to you, happiness, health, prosperity of the business and more good customers!
Excellent and responsible store! The package arrived very quickly! Thank you so much.
Fast service, delivery is on time, doll well wrapped
I love the dolly. Her hair is stunning. I like matte face Blyth dolls, Fast service shipping, and well wrapped. Thank you.
Beautiful Doll. Thank you.
Cute doll and I like it.
Cool doll and Hair. And thanks for the gift.
Nice Blythe dolls. Hair is so soft. thanks.
Thank you very much, Blythe such nice and wonderful!!! I like your fast delivery!!!
Thank you very much, wonderful doll!!! Very fast shipping!!!
I am very happy with the purchase, the shop is very friendly.
Really looks elegant, thanks
I am very happy thanks to the shop, I recommended the store.
Everything is fantastic, the shop is very friendly, thanks.
Very beautiful! Thank you.
Very beautiful Blythe doll! Thank you.
Beautiful Blythe doll, my child is very happy to have it.
Very beautiful doll, for 5 +
Quality is excellent, matte, the hair is thick, everything is great.
Blythe is wonderful, heavy, the quality is excellent, matte, the hair is thick, everything is quality
All is well, thank you very much.
All exactly as in the order + extra dress and shoes
The Blythe came on time. Excellent quality, with gifts. The daughter is very satisfied.
The goods came without delay. Excellent quality, with gifts. My child is very satisfied. I recommend the store.
Very excellent Blythe doll delivered on time.
Very beautiful doll, child like it.
I love it and I am super happy to have her!! So many surprising small details and it comes with a dress and a pair of shoes!! It is up to you to buy additional clothes to build your wardrobe eventually. Super recommended
She is gorgeous super quality and well packaged. I am totally in love with her.
Sweet girl. nice body material, hair is very thick. Good quality outfit, charming shoes. Thanks for the extra. Dress and shoes.
Have you ever seen happiness ??? Here it is!!! This doll is just a dream! My child and all the others are just delighted! Velvety "skin", silk hair, beautiful, gentle and touching doll. Quality is super!!! Many replaceable pens. Everything moves like a living. Ordered not only a doll, but also clothes for her from this store. Everything is very high quality!!! I recommend! The shop is a huge gratitude!!! Now you are our favorite shop!!!
Thanks to the store, The Doll liked very much.
I'm very satisfied
Very cute doll, reliable shop, good communication with store, I like the store thanks.
The parcel came fast. Chic doll. Gorgeous hands. I recommend the store and the product.
The doll is very beautiful. I'm very glad that I bought it.
It was my first doll. this beautiful. i wanted it to come with blue eyes. I agree with the buyer. I'm fast. but I'm happy and I'll buy more. thank you.
The store is friendly. I am happy.
The doll is chic. Delivery to Israel about 2 weeks. The store is friendly. Already the second doll was taken from him!.
Gorgeous doll. Thank You
Gorgeous doll. Tracking worked well. Matte skin and face. My daughter dreamed with blue eyes. We were lucky blue. Thank You
Very cute！
Beautiful, bright doll ;)
Beautiful Doll! Softest hair and beautiful!! Live is more beautiful. Even the dress and shoes are beautiful!!! Buy all from this store! Recommended! Arrived in two weeks
The doll came exactly the same as in the photo of the store. The clothes are the same.
Beautiful, love this doll, fast shipping thank you so much
Everything is super! The store put another gift-an additional set of clothes and shoes! Thank you very much!
The doll was as lovely as she looks in the description. Was packed really well. And came with bonus outfit and hands. Thank you so much!
He was very kind. It’s a great store.
Very beautiful and wonderful my daughter loved her a lot matching the description
The product was great and shipped very fast. This shop is recommended. I will buy again.
EXCELENT
Doll is exactly as pictured! hair is amazing. packaged amazing. top store! trust!
Arrived faster than expected. shop is very friendly, fast response and both dolls are perfect! Thank you!
Absolutely adorable.
Absolutely adorable.
Wonderful - 5 stars!!
Bought this for my daughter as a gift. She's over the moon
Joints on this doll aree so good
cute
Item as described. Thank you.
Beautiful product. Thank you.
I am very pleased with the doll, & fast delivery. Thanks!
This doll has the new face features, & she is absolutely adorable. Delivery was quicker than projected.There was an extra padding around the box that the doll came in; however the dolls face was protected by a plastic cover, & the hair was well wrapped also in plastic wrap. Overall I am very pleased with the doll, & speedy delivery.
I love this Blythe and her colorful hair! Thank you also for your generous gift! This is Blythe changed the body from a joint body to a normal body. As always, an outstanding transaction!
I am happy with this purchase. I will go ahead and tell my friends about your company in my messenger.
Very sweet doll! Thank you for everything!
Leah is my favorite doll now ❤️
Beautiful and very perfect, will continue to buy this store.
Much more beautiful than the pictures. Great quality. Very beautiful eyes.This one is gift for my daughter but now I want one too. The clothes and the shoes are a gift from the store :)
Very nice!
Wonderful toy, thank you very much store for fast shipping and good packing. Be sure to order more)