We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages from our warehouse in Canada, United States, Singapore, Japan, China or Hong Kong will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. Order with confidence.
What about customs?
We pay for the shipping, handling, and customs fees. We make sure your payment covers all aspects of the delivery for your convenience.
Delivery
Click here for more shipping and delivery details
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
8-18 Business days |
| Canada, Europe |
8-18 Business days |
| Australia, New Zealand |
10-20 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contain your tracking information. If you haven’t received tracking info within 5 days, please contact us. If you use Yahoo, Hotmail, and AOL, you may not receive our emails properly due to their strict transactional filters. We suggest using a free Gmail account for improved communication.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
Yes, your order will be sent in one package unless it's overweight. Order with confidence.
If you have any other questions, please contact us and we will do our best to help you.
Refunds & returns policy
Order cancellation
All orders can be cancelled only within the same hour of purchase. If your order has been paid and you need to make a change to an order, you must contact us within 12 hours. Once the packaging and shipping process starts, it can no longer be cancelled or refunded.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of This Is Blythe (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of This Is Blythe
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
We don't offer any exchanges at the moment. We also don't have any refurbishment program available as we craft all of our products with brand new items and ingredients from scratch.
What is a Blythe Doll?
Blythe is a collectible fashion doll with an oversized head and large eyes that change color up to a total of four times with the pull of a string. Like Barbie, Blythe Dolls are a stylish generation of fashionable, high-quality, and highly individualized dolls. These waif-like figures stand 12 inches or 30 cm tall, characterized by oversized heads and great big eyes. Their enchanting eyes change both colors and gaze with the pull of a string to match a specific mood, personality, or outfit.
If you are looking for your first Blythe, we recommend our best Premium Custom Blythe Doll category.
In case you are serious about your search, have a budget, and want to be the one and only owner of a unique dolly, we recommend checking out our Custom Doll Platform as well as Custom OOAK Blythe Doll category.
How do Blythe Doll's eyes work?
Neo Blythe Doll models come with four different eye colors and positions. Blythe has a large head to incorporate the eye-change mechanism, which is controlled by a pull cord running from the back of the head that all work without the help of batteries. Blythe’s eyes are large and round, and they change from a variety of colors such as green, pink, yellow, blue, brown, and gray each time the string is pulled, momentarily closing between each cord pull. Although each Blythe doll comes with four sets of eyechips already installed, you can always customize Blythe eyechips to your liking from galaxy design to hearts to human-like eyes. In addition to traditional eye dolls, some of the new generation custom Blythe dolls have sleepy eyes integrated, which a second cord allows changing the gaze into the sleepy position.
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Are these doll products original?
Our dolls are made with real original Blythe parts with our patented custom limbs and joints for maximum flexibility and better photography poses. Our custom dolls are shipped in our own boxes for better, cheaper and faster shipping.
- The back of the doll's head reads Blythe TM, 2006 Hasbro, Inc. CWC TOMY China.
- The back of the doll's body reads Blythe TM, 2002 Hasbro, Inc. CWC TAKARA China.
How much do you charge for shipping?
We provide free shipping to over 200 countries around the world. We will deliver our products to your doorstep for free.
What are the measurements for Neo Blythe Doll?
Please refer to our Neo Blythe Doll body measurements to find out more.
Will I be charged any shipping, customs or duties fees?
No, the price you see is the price you pay - you won't be charged any extra fees. We provide free international shipping.
When will you ship my order?
If you order a custom Blythe doll, we’ll process and ship it within three working days.
How long will my order take to arrive?
Orders are shipped by EMS, USPS or DHL. Typically, delivery takes 5-20 working days after dispatch, but it may take longer due to factors beyond our control. Due to the size of our company, we provide fast dispatch and processing services so you receive your package faster. We are working with world-class logistics companies to deliver your Blythe companies. Feel free to check out our latest This Is Blythe Reviews to see what our customers have to say. This Is Blythe has proudly shipped thousands of orders over the years.
Do you provide tracking information?
You will receive your tracking information within 3-5 working days. In this case, please contact us at info@thisisblythe.com or chat with us 24/7.
Can I cancel my order?
You can change or cancel your order within one hour. Please contact us at info@thisisblythe.com and learn more about our cancellation and refund policy.
For ages 3 years and over. Not suitable for children under 3 years old.
I've been collecting Blythe dolls for many years, and Harriet is one of my favorites. She's so beautiful and has such a unique look. Her big, expressive eyes and matte face are simply stunning. I love the way she can change her eye color and gaze. She's also very posable and easy to dress. I highly recommend her to any Blythe collector.
This Blythe is stunning. Her dark skin and blonde hair are expertly crafted, and her matte face is charming. The doll's joints are well-made, allowing for a range of poses. She's a perfect gift for any occasion, and the customization is exceptional. This is the most well-made Blythe doll I've ever owned. Her eyes are amazing and her hair is so soft. I am so much happy, Thanks!
I was so excited to get my new This Is Blythe doll, Harriet! She's even more wonderful in person. Her eyes are so realistic and her hair is so soft. I really liked her.
She's one of my favorite doll. She looks pretty in blonde hair. Thank you Jenna.
I was looking for a new Blythe doll to add to my collection, and I came across the doll from This Is Blythe. I was immediately drawn to her beautiful blonde hair and dark skin. I also loved her matte face, which gave her a more realistic look. I ordered the doll right away, and I wasn't disappointed. When she arrived, I was amazed at how well-made she was. Her hair was so soft and her eyes were so realistic. I immediately started customizing her, and I'm so happy with how she turned out. I highly recommend the doll to any Blythe doll fan. She's the perfect addition to any collection.
I bought Harriet for my daughter's birthday, and she was absolutely thrilled! She's been wanting a Blythe doll for a long time and now she is very happy. I highly recommend
As a Doll collector, this Blythe is one of my prized possessions. The contrast between her dark skin and blonde hair is striking. Her matte face gives her a unique personality that sets her apart from other dolls. The customization is top-notch, with high-quality materials that speak to her durability. She's not just a doll, she's a masterpiece. I bought 4 dolls and all were stunning!!!! They were packed great too. Shipping was very fast...
The Blythe is perfect in every way. Exactly as described and well packaged for shipping. Will order some more for my granddaughter's collection of dolls. 🥰
Harriet is an absolute gem. Her dark skin tone beautifully complements the blonde hair, and the matte face adds a realistic charm. The quality is exceptional, with each strand of hair perfectly in place. Her articulated joints allow for creative posing, making her a favorite for my photography sessions. The attention to detail by This Is Blythe is impressive, making Blythe a standout in my collection.
I can't stop admiring this Blythe! Her matte cute face paired with that striking contrast of blonde hair and dark skin is a visual treat. A standout in my collection!