Why was my payment declined?

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There could be several different reasons you’re seeing a decline error message or your payment won’t go through.

If your debit or credit card was declined, check to see if:

Your card is expired or out of date—if the card is expired it will be declined.

You need to confirm your card—your card may need to go through a confirmation process.

Your credit card company or bank has more information—if the above steps don’t solve the issue, you can call your card company to identify the problem. If you can still use your card, please try your transaction again.

If your payment won’t process with your bank account or you’re still having problems with your card—try changing your payment method at checkout.

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