We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages from our warehouse in Canada, United States, Singapore, Japan, China or Hong Kong will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. Order with confidence.
What about customs?
We pay for the shipping, handling, and customs fees. We make sure your payment covers all aspects of the delivery for your convenience.
Delivery
Click here for more shipping and delivery details
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
8-18 Business days |
Canada, Europe |
8-18 Business days |
Australia, New Zealand |
10-20 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contain your tracking information. If you haven’t received tracking info within 5 days, please contact us. If you use Yahoo, Hotmail, and AOL, you may not receive our emails properly due to their strict transactional filters. We suggest using a free Gmail account for improved communication.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
Yes, your order will be sent in one package unless it's overweight. Order with confidence.
If you have any other questions, please contact us and we will do our best to help you.
Refunds & returns policy
Order cancellation
All orders can be cancelled only within the same hour of purchase. If your order has been paid and you need to make a change to an order, you must contact us within 12 hours. Once the packaging and shipping process starts, it can no longer be cancelled or refunded.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of This Is Blythe (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of This Is Blythe
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
We don't offer any exchanges at the moment. We also don't have any refurbishment program available as we craft all of our products with brand new items and ingredients from scratch.
What is a Blythe Doll?
Blythe is a collectible fashion doll with an oversized head and large eyes that change color up to a total of four times with the pull of a string. Like Barbie, Blythe Dolls are a stylish generation of fashionable, high-quality, and highly individualized dolls. These waif-like figures stand 12 inches or 30 cm tall, characterized by oversized heads and great big eyes. Their enchanting eyes change both colors and gaze with the pull of a string to match a specific mood, personality, or outfit.
If you are looking for your first Blythe, we recommend our best Premium Custom Blythe Doll category.
In case you are serious about your search, have a budget, and want to be the one and only owner of a unique dolly, we recommend checking out our Custom Doll Platform as well as Custom OOAK Blythe Doll category.
How do Blythe Doll's eyes work?

Neo Blythe Doll models come with four different eye colors and positions. Blythe has a large head to incorporate the eye-change mechanism, which is controlled by a pull cord running from the back of the head that all work without the help of batteries. Blythe’s eyes are large and round, and they change from a variety of colors such as green, pink, yellow, blue, brown, and gray each time the string is pulled, momentarily closing between each cord pull. Although each Blythe doll comes with four sets of eyechips already installed, you can always customize Blythe eyechips to your liking from galaxy design to hearts to human-like eyes. In addition to traditional eye dolls, some of the new generation custom Blythe dolls have sleepy eyes integrated, which a second cord allows changing the gaze into the sleepy position.
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Are these doll products original?
Our dolls are made with real original Blythe parts with our patented custom limbs and joints for maximum flexibility and better photography poses. Our custom dolls are shipped in our own boxes for better, cheaper and faster shipping.
- The back of the doll's head reads Blythe TM, 2006 Hasbro, Inc. CWC TOMY China.
- The back of the doll's body reads Blythe TM, 2002 Hasbro, Inc. CWC TAKARA China.
How much do you charge for shipping?
We provide free shipping to over 200 countries around the world. We will deliver our products to your doorstep for free.
What are the measurements for Neo Blythe Doll?
Please refer to our Neo Blythe Doll body measurements to find out more.
Will I be charged any shipping, customs or duties fees?
No, the price you see is the price you pay - you won't be charged any extra fees. We provide free international shipping.
When will you ship my order?
If you order a custom Blythe doll, we’ll process and ship it within three working days.
How long will my order take to arrive?
Orders are shipped by EMS, USPS or DHL. Typically, delivery takes 5-20 working days after dispatch, but it may take longer due to factors beyond our control. Due to the size of our company, we provide fast dispatch and processing services so you receive your package faster. We are working with world-class logistics companies to deliver your Blythe companies. Feel free to check out our latest This Is Blythe Reviews to see what our customers have to say. This Is Blythe has proudly shipped thousands of orders over the years.
Do you provide tracking information?
You will receive your tracking information within 3-5 working days. In this case, please contact us at info@thisisblythe.com or chat with us 24/7.
Can I cancel my order?
You can change or cancel your order within one hour. Please contact us at info@thisisblythe.com and learn more about our cancellation and refund policy.
For ages 3 years and over. Not suitable for children under 3 years old.
Delivery is fast, packed very well cool doll. Thanks to the store for the discount coupon which put the gift. I recommend. Clothing is very cute
Delivery is fast, packed very well cool doll. Thanks to the store for the discount coupon which put the gift. I recommend. Clothing is very cute
My very first Blythe doll! I am over the moon 🌙
The doll is beautiful. I love it, and it arrived super fast
The doll is good, everything is fine, the hair is thick, not greasy. Thank you! I recommend the store.
All is Cool!!!
This is the speed! Very fast, doll amazing
The quality is very good - I recommend it!
It's impossible to fast, very friendly service! Arrived in two weeks. Recommend.
Item arrived within 2 weeks, well packaged. Doll is beautiful, hair not greasy at all. All joints and eye mechanism work perfectly. Thanks so much
Love doll very nice and well finished
Thank You for gifts. The best store in its segment. It took only a few days to ship the order.
It’s nice thank you
Delivery is fast enough, the doll was not hurt. As a gift, the seller put white shoes and a shaggy rag a la dress. And what a beautiful doll, I just looked at her for five minutes and admired. The hair is very pleasant to the touch, soft, smooth, a little hair came out. I am completely satisfied with the product. What can I hide, I'm in love with this red-haired girl.
The date of receipt of payment by the seller was on 08/28/2018 and the product arrived here at my house on 09/25/2018. I was not charged any fees. Great store, thank you!
This is something incredible! The doll reached me in 5 days!!! This is a record! Quality doll, good hinges.
Thank you!
Is beautiful! The hair is a bit greasy, but the doll is perfect. She has arrived very soon. Thank you!
Excellent service.
The doll is very beautiful, my daughter chose it, it’s such a pity to redo it. Very organic. In addition to the handle. The goods were delivered very quickly - 12 days to deliver, for which special thanks! Packed well.
The doll matches the description. A little shiny hair, and not critical. The seller is sociable, at my request combined three parcels into one. They put a gift, in addition to shoes and a fur dress, a transparent stand. it arrives in 10-14 days.
The doll is beautiful.
The seller is very attentive and sociable. quickly sent. Received a week later. the quality is excellent. I recommend. I will order more. thanks for the gift)
The store has a lot of good reviews, I join them. The seller, at my request, made the hair with a side parting. Everything is fast and high quality. Clothing bought right there is beyond praise. But the shoes as a gift let us down - small. But still the doll is a delight.
Wonderful doll, I take the second time. Very good hair.
She is just great! The hair is gorgeous. The doll is just adorable!
Everything came autumn quickly, less than two weeks, and perfectly packaged. The seller is sociable and polite.
Good seller. The dolls are beautiful, I buy only here. Photo of the doll after custom
the doll is just fine. softly switch eyes. most satisfied!
She's very pretty, has beautiful eyes, and her hair is really soft.
Excellent doll!! I will make custom ... The doll came quickly in 12 days, everything is intact! As always, a dress and shoes as a gift! The seller, as always, is on top! I RECOMMEND!!! Everything is super!
A beautiful doll, all smooth, strong joints, very beautiful hair! Eyes switch! Thanks for the gift)
Amazing as always The best
Good doll, mechanism and body are not damaged. The hair is thick, pleasant to the touch, not greasy. Delivery is fast, the seller, as always, waits for gifts :)
She is just a beauty! Thanks to the seller, quickly sent, the package arrived quickly.
Exactly as described by the store! Well packed! This doll is very beautiful! Thanks for the dress and shoes!
everything is great as always! and quickly and well packaged, and what you need! the quality is very good
Everything is super. Quality product and fast delivery.
Fast delivery as always! Great quality doll. Hair chic! Super service! I'll be back shopping!
Excellent product and shop. Highly recommended.
very very beautiful the hair has a beautiful color and is soft and voluminous beautiful, I advise.
the doll is very beautiful, the hair is super!
good quality doll. great plastic. hair is clean and smooth. fit perfectly.
Super doll! as always! Thanks! ❤
The box is whole. The doll is good, all the mechanisms work well. The clothes are sewn up well, sits well on a doll. Super seller, I will buy from him again. Thank you!
The girl is beautiful, I'm happy.
Really appreciate! Love the extra accessories!
Great doll. Fast shipping
as always perfect, arrived very quickly 100% recommended store
Perfect doll, Child delighted.
Thank you! Beautiful doll!
My best recommendations, doll is good!
Beautiful doll, very responsive seller. I asked for another parting, did it for free. Everyone is satisfied. Thank you!
The order came quickly. The quality is great! Thank you!
Very beautiful doll! Came quickly. All the time the goods were tracked. At our request, the seller sent us a doll with trimmed bangs. The hair is very thickly stitched and looks realistic. Thanks a lot!
As always on top! Everything arrived quickly, tracked and arrived intact! Thanks a lot!
En 18 días. De momento todo bien (ojos, articulaciones...), el pelo es maravilloso: limpio, suave, brillante, tono color... Me encanta. Maravillosa. Gracias vendedor por el cambio de cuerpo con poco pecho y por los dos regalos (vestido y zapatos)
Very cool doll
I am very satisfied with my doll. I asked for a doll with bangs and the store was very kind in making them. The hair is perfect, shiny and soft. The doll came very well wrapped and secured, and also brought some nice gifts, a dress and a pair of shoes.The package also came very fast, about 16 days after I purchased it. I would definitely buy again from this shop and highly recommend it.