We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages from our warehouse in Canada, United States, Singapore, Japan, or China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
Click here for more shipping details
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contain your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping. However, most of the orders are sent in one package. Order with confidence.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Blythe (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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How do Blythe Doll's eyes work?
Neo Blythe Dolls come with four different eye colors and positions. Blythe has a large head to incorporate the eye-change mechanism, which is controlled by a pull cord running from the back of the head that all work without the help of batteries. Blythe’s eyes are large and round, and they change from a variety of colors such as green, pink, yellow, blue, brown, and gray each time the string is pulled, momentarily closing between each cord pull. Although each Blythe doll comes with four sets of eyechips already installed, you can always customize Blythe eyechips to your liking from galaxy design to hearts to human-like eyes. In addition to traditional eye dolls, some of the new generation custom Blythe dolls have sleepy eyes integrated, which a second cord allows changing the gaze into the sleepy position.
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Are these doll products original?
Yes, our dolls are made with original Takara parts with our patented custom limbs.
- The back of the doll's head reads Blythe TM, 2006 Hasbro, Inc. CWC TOMY China.
- The back of the doll's body reads Blythe TM, 2002 Hasbro, Inc. CWC TAKARA China.
How much do you charge for shipping?
We provide free shipping to over 200 countries around the world
What are the measurements for Neo Blythe Doll?
Please refer to our Neo Blythe Doll body measurements to find out more.
Will I be charged any shipping, customs or duties fees?
No, the price you see is the price you pay - you won't be charged any extra fees.
When will you ship my order?
If you order an in-stock item, we’ll ship it within 3 working days.
How long will my order take to arrive?
Orders are shipped by EMS or USPS. Typically, delivery takes 5-20 working days after dispatch, but it may take longer due to factors beyond our control. Due to the size of our company, we provide fast dispatch and processing services so you receive your package faster. We are working with world-class logistics companies to deliver your Blythe companies.
Do you provide tracking information?
You will receive your tracking information within 3-5 working days. But sometimes tracking might not be available if free shipping applies. In this case, please contact us at info@thisisblythe.com
Can I cancel my order?
You can change or cancel your order within one hour. Please contact us at info@thisisblythe.com and learn more about our cancellation and refund policy.
I like entire outfit shoes as well.
The stone is very cool very quickly came somewhere 1-week quality is good only gloves are small and so everything is fine
I like the outfit and shoes.
Lovely! Thanks to the seller, I recommend it!
I already know him and he's still perfect.
Everything came as in the description, fast shipping.
Quick delivery, good doll.
The set is beautiful and very well finished
Quality worthy!
Excellent store, we order more than once.
Beautiful doll and clothes. Thank you for the gift, dress, and shoes.
Clothes are sewn cool, threads do not stick out, small details are stitched neatly. The doll looks great. I recommend the store and the goods.
Clothes are stitched neatly.
It's already the second one I love
This clothes is perfect for my lovely Blythe doll.
Blythe doll winter outfit with hat stocking and shoes.
Qualitatively sewn. I recommend the seller.
The very cool suit is qualitatively sewn. I recommend.
I like your products everything is perfect.
Everything is perfect, I will order more.
Children are delighted. Thank you very much.
Pretty suit. Arrived quickly in 16 days. Blaise doll came up perfectly. Children are delighted.
Everything is fine and fast delivery, thanks.
My daughter really likes the winter outfit and blythe looks great in it.
Wonderful costume, well sewn.
Wonderful costume, all as in the picture. daughter in Delighted, the doll with mint hair looks amazing. Qualitatively all sewn.
Cute set, fast delivery. Thanks
I like winter outfits, fast delivery. Thanks
Everything is fine, there is no thread and smell
It's funny. I love it.
Very happy. the quality is very satisfying, thanks.
Very happy. The kit came without any damage. the quality is very satisfying... Suit Super!!!
Lovely and super fast shipping
The outfit really liked!!! The quality is excellent, the price is expensive)))
Outfit really liked!!! The quality is excellent, the price is a little expensive.
The child is satisfied, the quality is super
The child is satisfied, the quality is super
Superset! The daughter is delighted! thanks.
very comfortable winter dress. I love it.
Very beautiful the child is happy.
The best and fastest seller!!!
My granddaughter liked it, perfect fitting.
I really like this winter outfit.
Excellent outfit and shoes!!!
Overall the outfit is excellent!!!
Clothes of good quality, well sewn, seams neatly. pleasant smell! everything is comfortable to wear on the doll. satisfied with clothes. I recommend the store!
Clothes of good quality. I recommend the store!
Nice winter outfit. Everything is fine.
Everything is fine-as always with this store. Quality is good. I would like of course clothes a little cheaper)) then we will make more orders.
Everything is excellent, as a description, winter dress is very qualitatively sewn, Thank you very much!!
Everything, as a description, would itself wear such beauty, everything is very qualitatively sewn, just spinning. I recommend the store!!! Thank you very much!!
A SET GORGEOUS, PERFECT VALUE.
Stunning costume and very cool detailing! I'm delighted! Everything is sewn very neatly, nowhere sticks out not a single thread. Perfectly sits on the doll. Everything is perfectly packed and good communication with the store. I highly recommend!
Stunning costume and very cool detailing! I'm delighted! Everything is sewn very neatly, nowhere sticks out not a single thread. Perfectly sits on the doll. Everything is perfectly packed and good communication with the store. I highly recommend!
There was a suit for almost 2 months to Yekaterinburg. Super everything came up
There was a suit for almost 2 months to Yekaterinburg. Super everything came up
Clothes are sewn qualitatively, the daughter is delighted. The store umnichka, agreed to come before December 30, he sent the order the day after the purchase. Very sociable and benevolent seller. Shop recommend.
Clothes are sewn qualitatively, the daughter is delighted. The store umnichka, agreed to come before December 30, he sent the order the day after the purchase. Very sociable and benevolent seller. Shop recommend.
well maid outfit
well maid outfit
Super quality
Super quality
Reliable package. You Need to have that would break the doll. Delivery time please. The doll is very interesting, so just think older kids. Small приговорят quickly.
Excellent doll)
Shipping a little, because of the sale. But the new year items. The quality is excellent. Thanks to the store.
Our arrived well on Christmas Eve gave all right!! Thank you! I Am very happy
I buy a second time from this store. The goods come quality and very fast. The child is just happy. I recommend to everyone.
Super quality. Thanks to the store.
Suit Super!!! It is sewn very neatly, qualitatively. (until Kaliningrad it was exactly a month, ordered with a doll.) I recommend this store. As a gift the store put a blue platishko and shoes, thank you☺️)
Very beautiful suit! The quality is super!
Pupa is just lovely, the hair is very thick, soft. Packed qualitatively, the suit is super.
As described
Great kit!!!
As described.
Quality is super, fully justifies the price. Happy, thank you to the store. Delivery took two weeks.
Loved it all
Stitched neatly, without jambs. Very nice suit. I recommend
Wow very quick delivery and the outfit is cute! Thank you :-)
The clothes are very well made, as seen in the photo
Great products, thank you!
Everything is fast and quality
Very beautiful suit. Sewn qualitatively from good fabric. On the doll looks mega cute) on varyuzhki and boots footprints, and behind there is a tail) scarf on the buckle.
Beautiful i love it
Will packed, good quality very detail
Thank you! It came to st. petersburg for 2,5 weeks. Everything is fine!
Very beautiful doll and clothes
Thank you! Very fast shipping, well packaged, beautiful clothes :)
Marriage, quickly arrived
perfect just like photo. good store.
perfect just like photo. good store.
perfect just like photo. good store.
Beautiful❤Excellent quality, perfect, with all details, cream and white color, i love it, thank you store, great store, i recommend. Fast shipping
Nice item and arrived in a timely manner. Would use again.
The costume is just super, the parcel came for 2.5 weeks.
Beautiful. Thank you.
The store as a gift put an extra t-shirt! The child is happy.
Good set
Beautiful, everything perfect
Great, like the photo
Cutie. Put gift jacket and dress shoes. Merci. Seller as sociable. Eyes only one color. Description of realized that can vary. Pulling for Ring eyes just blink. But it is not critical. By The Way The doll can not stand out of proportions. Need support.
The Parcel was long. A very nice suit, excellent tailoring. Thank You very much! Dealer put a jacket and shoes.
Little things super! Recommend. Shipping 19 days to Almaty!!!
Very nice suit, well packed, doll fit perfectly. Thank You Very Much!
All super. Without stocks.
Taken as a gift-all very much.
Excellent quality!
Ordered this for someone. Clothes are very cute, matching description and photo.
Very high quality clothes! Thank You Very Much!
Sewn neatly. Well-designed small items. All fit in size. Delivery about weeks. Track number is monitored.
Quality excellent) Very satisfied
Shipping Kaluga 30 days, if not a holiday got used to be. Is fully consistent with the description. Track to track until the first premise, was a large order and sent two parcels, the first posting for 20 days. store recommend.
Very cool autfit. Price is justified. The doll looks very cool. Delivery fast) Picked Up immediately with the doll (there were separate parcels)
Excellent quality!
It Is very high quality and good outfit. All very детализировано and efficiently. All advice! The Seller sent additional gift suit, thank you!
Doll fairyland. Very beautiful. We love it. Recommend to buy. To Tver 6 days, Super daughter very glad delivered 30.12
Was 3 weeks. IN reality, the fabric stiff, the photo seems air, but it is not critical. Thank You, recommend.
Delight knew no bounds. Everything is left. High Quality. Delivery fast Seller recommend
great job
Everything is fine. Delivery fast. Quality on top.
Great, Fast shipping, photo on the Jersey and the CAP seems White, is slightly yellowish, by else foremost nicely
Excellent and quality linens foremost, the CAP is not White is more well beige. Very recmendable
Fast shipping
Excellent
Well received, good suit, thank you
Super Suit. Recommend. Thank you
Super clothing beautiful
Just like in the description! Satisfied, recommend goods! !!! Shipping 3 weeks, but it is most likely due to the Black пятницей!
Received. Everything is fine.
Suit come not torn. The doll sits perfectly, but Cap Little Falls. But it's a little less.
Excellent suit. All the very high quality.
Doll marvel. Beautiful, high quality. All moves, eyes change position and color. Color randomly, have blue, green, gray and brown. Hair doll were bold, but store warned before purchase. The Hair Is washed, everything is fine. IN a gift blouse and ballet. Very nice, think Ha will be delighted. Fast delivery, courier service. Parcel tracking.
Suit a miracle. Beautiful. Sewn with high quality!
Very cute set. Flat seams, details are well established. Recommend.
Excellent suit, as pictured.
One in a suit like the photo, good quality, a little harsh, and everything is perfect, it quickly!
Very good quality. Smooth lines, thread not stick
Great. All with high quality. Super!!!
Great product!!
Doll and clothes very much. Will give my daughter, without kastomov. IN a gift T-shirt many thanks. Super fast delivery.
very cute. It fits perfect
Very happy with this outfit but please next time don't take so long to ship out....I will buy more from this store. Good seller.
Not open (at present), through the packaging all seems fine.
Très bien
Clothes good, quality. Parcel to Astana was long, month. Three boot even put)))
Excellent suit, all fit.
Very like a set of clothes. Sewn just perfect!!!
.
Suit super, very good quality! Delivery fast.
Все как в описании
Доставка за 20 дней. но продавец долго не отправлял. качество хорошее, но цена слишком завышена. дороже, чем одежда на 12летнюю дочь.купила только ради хорошего подарка для дочери на новый год.
me han regalado una camiseta linkin park, unos zapatos rojos y unas botas negras, las gafas monísimas con su funda y todo, la muñeca es preciosa
костюм очень качественно сделан, смотрится здорово! продавцу спасибо, доставка быстрая -11дней
Спасибо, заказ дошел быстро, качество устраивает.
Очень красивый и качественный костюмчик
Tenue parfaite et magnifique une fois portée, je suis très satisfaite de mon achat. Envoi rapide et soignée. Je recommande !
Contenta, bonito, bien acabado. El pero es que el gorro y el vestido amarillean, no son blancos.
Костюм потрясающий , сел идеально! Очень качественно все сшито!
chulísimo!!!
спасибо
С продавцом не общалась, но заказом очень довольна. Вернусь в магазин еще не раз!
An incredible quality, the design is beautiful, perfectly made, a very delicate craft, I adored these accessories! I love this store, it is perfect for those who love dolls! The shipment was very fast. This is the second time I buy and both times I will be surprised with their high quality products!
Доставка до Москвы заняла дней шесть, не больше!! Одежда качественно сшитая, дети довольны! Свмые лучшие рекомендации.
perfecto
Она очень красивая!!!Превзошла все мои ожидания!!!Продавец умница!!!Отправили товар в течении 2 х дней,попросила куклу с матовым личиком!!Все супер!!Доставка до Арх-ска 12 дней!!!
Красиво
Очень качественный костюмчик!
Костюм очень красивый. Быстрая доставка. Качество на высоте. Спасибо.
Хорошее качество!
Очень быстра доставка, всего 10 дней. Куколка супер, одежда качественная. Продавец общительный и внимательный. Рекомендую однозначно.
Костюмчик супер! Подошёл идеально и он очень красивый!
Классный наборчик) сшит хорошо и качественно
very cute. Beautiful! It is a favorite.
Lovely clothes for doll well made fast ship will buy again Sorry could not leave feedback or verify parcel arrive have been away from my house for 6 days
Привет россияне и те кто читает с переводом. Товар хорошего качества. Жена и дочка довольны. Советую к покупке. Продавцу большое спасибо.
Es un conjunto precioso y tal cuál la foto y descripción, el envío muy rápido, sólo he tardado en recibirlo 9 días desde que realicé la compra.
very nice outfit fast shipping
качество отличное, всё прекрасно.
Excelent, beautiful. Arrived in two weeks. More beautiful than expected.
Un conjunto invernal muy bonito, muy bien cosido con muchos detalles, me ha encantado ; ) gracias por todo!!!
A very detailed set of doll clothing made to a very good standard. Very happy with purchase, thank you.
It is fast and of good quality.
спасибо хорошо