We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages from our warehouse in Canada, United States, Singapore, Japan, or China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
Click here for more shipping details
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contain your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping. However, most of the orders are sent in one package. Order with confidence.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Blythe (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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Are these doll products original?
Yes, our dolls are made with original Takara parts with our patented custom limbs.
- The back of the doll's head reads Blythe TM, 2006 Hasbro, Inc. CWC TOMY China.
- The back of the doll's body reads Blythe TM, 2002 Hasbro, Inc. CWC TAKARA China.
How much do you charge for shipping?
We provide free shipping to over 200 countries around the world
What are the measurements for Neo Blythe Doll?
Please refer to our Neo Blythe Doll body measurements to find out more.
Will I be charged any shipping, customs or duties fees?
No, the price you see is the price you pay - you won't be charged any extra fees.
When will you ship my order?
If you order an in-stock item, we’ll ship it within 3 working days.
How long will my order take to arrive?
Orders are shipped by EMS or USPS. Typically, delivery takes 5-20 working days after dispatch, but it may take longer due to factors beyond our control. Due to the size of our company, we provide fast dispatch and processing services so you receive your package faster. We are working with world-class logistics companies to deliver your Blythe companies.
Do you provide tracking information?
You will receive your tracking information within 3-5 working days. But sometimes tracking might not be available if free shipping applies. In this case, please contact us at info@thisisblythe.com
Can I cancel my order?
You can change or cancel your order within one hour. Please contact us at info@thisisblythe.com and learn more about our cancellation and refund policy.
Very cute dress, my doll looks great in it...
Very elegant dress.
Very nice
Very nice
I really liked this dress. Thank you very much!
I really liked this dress, I will order more. Thank you very much!
Excellent as I thought.
thanks for the gift
Thank you very much
Beautiful pink clothes, I recommend.
Excellent clothes I recommend
Very very nice and good quality. 10 stars ********** ; )
Very nice dress, the quality is excellent
I love it. Thank you very much
Beautiful dress
Such a Beautiful outfit.
The dress came pretty quickly. Quality is good.
Nice suit
Nice dress with a beautiful scarf
Really elegant dress and scarf. sewn nicely!
Very nice dress and scarf. Not a single thread, sewn perfectly!
The dress is beautiful, everything is ok.
The dress sewn beautifully.
The dress is beautiful, the quality of the dress is excellent.
The elegant outfit, this dress makes my doll more beautiful.
Clothes for doll well made and very beautiful.
Well done store. Thank you very much!!! Everything is very well packed and arrived on time. I recommend a good honest seller!!!
Well done store. Thank you very much!!! Everything is very well packed and arrived on time. I recommend a good honest seller!!!
The photo
The photo
Beautiful 5 stars
Clothes for the doll is sewn fashionably, shoes are a masterpiece, I liked everything, I recommend the store, I will order more.
Ordered November 30 to Ukraine, received December 21. Clothes for the doll Blaise is sewn qualitatively and fashionably, shoes are a masterpiece, I liked everything, I recommend the store, I will order more.
Quality is good
Quality is good
Quality is excellent
Quality is excellent
The quality is excellent, the doll sits well. I recommend the store)
The quality is excellent, the doll sits well. I recommend the store)
Beautiful dress!
Pretty dress. Rear Velcro. Sewn neatly. It 'S for three weeks. Recommend store
Pretty dress. Rear Velcro. Sewn neatly. It 'S for three weeks. Recommend store
Super nothing to say!
pretty
Very cute.It arrived in two weeks after I ordered it.
Very cute.It arrived in two weeks after I ordered it.
Good terminations, perfect fit.
It came in two weeks. The quality is excellent.
It came in two weeks. The quality is excellent.
What a beautiful dress!
What a beautiful dress!
Chic dress! Very beautiful. Well sewn. A little threads stick out somewhere, but this is not a problem. The fabric is soft, thin lace. Great clothes for our first doll.
Chic dress! Very beautiful. Well sewn. A little threads stick out somewhere, but this is not a problem. The fabric is soft, thin lace. Great clothes for our first doll.
Really very good !
He arrived in excellent condition. There were drawbacks with the parcel service as i could not track it through mexico post office but it came through a private parcel service. The store was very attentive to me and was on the slope at all times. I will definitely buy your products again.
Beautiful.
Cute! Always recommend this is blythe!
A true preciosadad.
Perfect as always!
good
Dress really delicious. I Enclose picture. Arrived in two weeks in Italy
Okay, but expensive.
Quality doll dress
It was a beautiful dress! It's accurate to the photo and looks very good on the wrist!
THE vestitti I buy are perfect and I have regarato unaltro dress and I don't know if é A gift of this dress or glialtri things that I bought, but I have gifted. grazzie
cute!
Dress super! Only ordered a dress, but came with a scarf! Thank you very much for such a gift! Very qualitatively sewn, neat. Beauty! We will definitely order here more!
Beautiful set.
Quality is excellent! Packed very neatly. I recommend the store and this dress! Very cute!!!
Parfait
Cute dress with velcro on the back. Made of not very dense fabric, slightly like gauze. Sticks out a thread, and if you wear a dress very actively, it can fall asleep. For this minus. But the doll looks good, a little wide at the waist.
Everything is gorgeous as always .... i order Only this store is not the first time... Thank you very much
This dress is good quality)
Great dress. Very beautiful!
Doll super cute! Came very fast less than 2 weeks.
Very nice but price too high
Perfect dress, neatly stitched seams all smooth. Long Service.
Beautiful!!
Beautiful
Beautiful dress For doll with pink hair come just class Thank you for fast and reliable delivery
Super, as in the picture.
Beautiful
Very beautiful, just as shown in the picture.
Very nice dress.
Perfectly. Shipping 26 days. Some thread, but not critical
Beautiful dress
Clothes good, quality. Parcel to Astana was long, month.
Pretty dress and kerchief. Very nice quality for a good price.
Красивое платьице. Подошло куколке Icy Блайз
veloce e prodotto perfetto. grazie mille
adorable!
thankyou,fast shiping and good product....I love it,thankyou very much
Платье очень качественное, сшито из мягкой марлевки, отделка разным кружевом. Застегивается сзади на микро липучку. Спасибо продавцу.
Очень красивое платье, сшито аккуратно.
magnifique
여리여리한게 잘 어울려용
очень красивый комплект
lovely dress suits her well perfect thank you so much
Очень красивое, очень мягкое, все швы ровные, ниточки не торчат, пришло меньше чем за две недели, все отслеживалось. Продавцу спасибо, буду заказывать ещё)
Красивое платье
Great store, fast ship the dress is very well made. Thank you very much!!!
Beautiful!!
Красивое нежное платье, качественное и быстро пришло.
милое платье)
Красивое платье:)
Nice
chegou certo de ótima qualidade