We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages from our warehouse in Canada, United States, Singapore, Japan, or China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
Click here for more shipping details
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contain your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping. However, most of the orders are sent in one package. Order with confidence.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Blythe (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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Are these doll products original?
Yes, our dolls are made with original Takara parts with our patented custom limbs.
- The back of the doll's head reads Blythe TM, 2006 Hasbro, Inc. CWC TOMY China.
- The back of the doll's body reads Blythe TM, 2002 Hasbro, Inc. CWC TAKARA China.
How much do you charge for shipping?
We provide free shipping to over 200 countries around the world
What are the measurements for Neo Blythe Doll?
Please refer to our Neo Blythe Doll body measurements to find out more.
Will I be charged any shipping, customs or duties fees?
No, the price you see is the price you pay - you won't be charged any extra fees.
When will you ship my order?
If you order an in-stock item, we’ll ship it within 3 working days.
How long will my order take to arrive?
Orders are shipped by EMS or USPS. Typically, delivery takes 5-20 working days after dispatch, but it may take longer due to factors beyond our control. Due to the size of our company, we provide fast dispatch and processing services so you receive your package faster. We are working with world-class logistics companies to deliver your Blythe companies.
Do you provide tracking information?
You will receive your tracking information within 3-5 working days. But sometimes tracking might not be available if free shipping applies. In this case, please contact us at info@thisisblythe.com
Can I cancel my order?
You can change or cancel your order within one hour. Please contact us at info@thisisblythe.com and learn more about our cancellation and refund policy.
Boots are good...
Cool boots, exactly as in the photo of the store. Shipping about 10 days. Thank you very much to the seller.
Nice doll boots and arrived quickly =) Thanks to the store =)
The product arrived in good condition, well package, like the photos.
All the item arrive in good condition, well package, like the photos.
Shoes are sewn very well and neat. Fits Blythe doll perfectly.
Shoes are sewn very well and neat. Fits Blythe doll perfectly.
Elegant leather shoes, thank you.
VERY Cute!
very very nice shoes, perfect for Blythe
Colour is a bit more pink than beige, Ok boots
Colour is a bit more pink than beige, Ok boots
Like the photo, fit well for blythe doll. Fast and forward shipping.
Excellent boots. Natural fur.
Excellent boots. Natural fur.
Excellent boots.
Excellent boots.
Delivery in 15 days for Portugal. Item just wonderful. Will buy more.
Delivery in 15 days for Portugal. Item just wonderful. Will buy more.
Good Ugi, I liked, for Barbie is perfect. Thank You
Good Ugi, I liked, for Barbie is perfect. Thank You
Very nice, Perfect Match
Very nice, Perfect Match
Same as the photo.
I love these little boots they are perfect for barbie
I love these little boots they are perfect for barbie
Ordered on November 11th. Arrived on November 25. There It seems that pink boots can only be worn to the depths if they are bare feet. If was a gift. Thank you. I want to buy it again.
Ordered on November 11th. Arrived on November 25. There It seems that pink boots can only be worn to the depths if they are bare feet. If was a gift. Thank you. I want to buy it again.
Quality is excellent! You can wear both long and short boots.
Quality is excellent! You can wear both long and short boots.
The order has arrived perfect. Super well packed. Very happy with the purchase. I haven't checked the functioning of the dolls eyes yet, but at first glance everything is fine. It took me a long time to get here for a month and a half, but it was worth it.
Bots are cool, on the leg of the doll climb perfectly! And look cool! I advise everyone
Bots are cool, on the leg of the doll climb perfectly! And look cool! I advise everyone
Nicely made, fit well.
Nicely made, fit well.
As uggs) only for dolls. Good quality.
Lovely boots.
fab boots very pleased thank you
They're amazing.
Super beautiful. Shipping is very fast
Beautiful shoes, perfect for blythe
She is beautiful!!! i was waiting for her ....) there are no complaints. the quality is excellent. ordered 28.03, received 17.04. (moscow region) as a gift tunic linkin park and shoes, as well as a set of hands. dutiki bought separately from the same store. thank you!!!
All products arrived properly. Very beautiful. Love this store. Thank You
Perfect!!!
Excellent product
Cool and are cool, but they climb very much.
Nice boots, made very well
Fit for Poppy Parker (IT). Good quality.
Good. But with the wrong size.
All come, believe that made rude.
Very nice neat boots. The set to the same coat. Look great!
Good.
Super! Very gentle and soft.
Perfect for Blyth, make game with coat
It was good
Really fast shipping! I received them in less than a week. They are exactly as in the picture, really well made. Very recommended store. Thanks
Ok
Not measured. But look good.
Cool, stylish, high quality! Wait for new orders in the new year! Happy holidays!
great job
Are Precious. Perfect size.
Very cute… And sweet ..
Beautiful. Very well made.
Packing for working shoes price contrast satisfaction
Perfect for Pullip
Clothes good, quality. Parcel to Astana was long, month.
Parcel arrived very quickly, with the track. Packaging is good and accurate. Product quality is very good. Honest store, sociable, responsible. This is my second order in the store. Recommend!
Very nice and perfect for Blythe.
Preciosas!!
Немного криво сшиты.
lovely.x
Обувь хорошая. Упаковано хорошо. В коробке отдельно лежала кукла в зип-пакете, отдельно все одёжки, обувь, ручки, подставка тоже в зип-пакете. Доставка 16 дней в Крым. Рекомендую
Cute!
Cute
igual k la foto
Беру у этого продавца второй раз, куколки все как на фото! Продавца рекомендую!!!!
Superbe petite paire de chaussure ! Vas très bien à la Doll ! Rapide efficace !
Adorable. Thank you
Очень круто
Super cute! I love them! Thank you.
Сапожки супер! Быстрая доставка! Спасибоооо
Сапожки немного разные по ширине, один очень узкий и на ножку очень тяжело одеть, но снижать за это Звезду не буду.
Все здорово! Спасибо!
So cute. Best Blythe store ever. Thank you.
This boots is tooooooo cute! Fits very well ! Love it!Excellente store!Fast shipping!Thanks seller!
Tan bonita como siempre, con el servicio esmerado de siempre. Recomiendo muchisimo este vendedor
Perfectas, muy bonitas. Llegaron en tan solo 9 días. Gracias!!!!
Great, thank you!
Боты подходят. Все отлично.
El pedido ha llegado súper rápido, una semana a España. Las botitas son la mar de monas, como en las fotos. The package arrived in just one week to Spain. The boots are super cute.
Es exa
Increíblemente rapido!!! llego en 3 semanas. Son muy amables y eficientes. Altamente recomendable.
Tutto ok ma la spedizione questa volta è stata troppo lenta.3 mesi x l’Italia.spedizione però tracciabile.
Спасибо,спасибо,спасибо)))Отличный продавец,очень внимательный и отзывчивый!Просто супер,рекомендую.Все соответствует описанию))))
Perfecto y muy rápido
ботинки супер.всем советую
Когда открыла , удивилась: почему они такие большие? А когда одела на куколку блайз , я была в шоке. Они смотрятся просто обалденно. Советую.
Son muy bonitas. El único fallo que les veo es que al tener la suela de tela, la muñeca está más inestable. Por lo demás perfectas.