The price does not include any dolls.
The price does not include any dolls.
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
fast shipment. thank you
Very nice and well built. Sturdy. I haven't started doing any face up yet am sure it will be cute. Overall I'm happy with this product. Although I wish it can be cheaper tho.
It is you new mould It is very nice, It is toy D It is eando start to work with the face
All good fast shipping
Very cute face plate. There were no screws, only two cover, front and back. But screws no problem, Fast shipping, good packaging.
Super store. Very high quality. No plastic smell. Ordered a doll and 2 clothes 2 shoes and an additional person to experiment with make-up and modifications. Fast shipping but the fun that drive for 2 weeks-so quickly I goods not received. All the prices were plus seller put a bonus-another set clothing items. Very nice. Ordered per day of birth of a daughter to February and received 29 Dec-Christmas surprise happy baby. Seller highly recommend
High quality goods! Came quickly! Thank You very much!
I love this faceplate!! <3
Fast shipping. Good quality.
PERFECT PRODUCT .... EXCELLENT SELLER ......
Everything was great, with pleasure. The face-up is really nice.
Very happy with product and very quick shipping A++++
supper happy with the product just got scared with how damage the box arrived. But luckily nothing happened. i will suggest to maybe next time put some kind of "fagile" note on the package. but super happy thank you really recommend it and most likely will purchase again in the near future
very beautifull thank You . fast shipping into a week to the Netherlands. Top verkoper
This new face is very charming, I'm very happy!