We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages from our warehouse in Canada, United States, Singapore, Japan, or China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
Click here for more shipping details
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contain your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping. However, most of the orders are sent in one package. Order with confidence.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Blythe (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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How do Blythe Doll's eyes work?
Neo Blythe Dolls come with four different eye colors and positions. Blythe has a large head to incorporate the eye-change mechanism, which is controlled by a pull cord running from the back of the head that all work without the help of batteries. Blythe’s eyes are large and round, and they change from a variety of colors such as green, pink, yellow, blue, brown, and gray each time the string is pulled, momentarily closing between each cord pull. Although each Blythe doll comes with four sets of eyechips already installed, you can always customize Blythe eyechips to your liking from galaxy design to hearts to human-like eyes. In addition to traditional eye dolls, some of the new generation custom Blythe dolls have sleepy eyes integrated, which a second cord allows changing the gaze into the sleepy position.
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Are these doll products original?
Yes, our dolls are made with original Takara parts with our patented custom limbs.
- The back of the doll's head reads Blythe TM, 2006 Hasbro, Inc. CWC TOMY China.
- The back of the doll's body reads Blythe TM, 2002 Hasbro, Inc. CWC TAKARA China.
How much do you charge for shipping?
We provide free shipping to over 200 countries around the world
What are the measurements for Neo Blythe Doll?
Please refer to our Neo Blythe Doll body measurements to find out more.
Will I be charged any shipping, customs or duties fees?
No, the price you see is the price you pay - you won't be charged any extra fees.
When will you ship my order?
If you order an in-stock item, we’ll ship it within 3 working days.
How long will my order take to arrive?
Orders are shipped by EMS or USPS. Typically, delivery takes 5-20 working days after dispatch, but it may take longer due to factors beyond our control. Due to the size of our company, we provide fast dispatch and processing services so you receive your package faster. We are working with world-class logistics companies to deliver your Blythe companies.
Do you provide tracking information?
You will receive your tracking information within 3-5 working days. But sometimes tracking might not be available if free shipping applies. In this case, please contact us at info@thisisblythe.com
Can I cancel my order?
You can change or cancel your order within one hour. Please contact us at info@thisisblythe.com and learn more about our cancellation and refund policy.
Arrived very fast
Nice face plate, quality is good.
Excellent service and I recommended the seller.
Everything is ok.
Perfect as describe in the description.
The faceplate is beautiful.
Very Nice Face Plate! the seller has good Customising Her!
perfect faceplate for my doll.
Very high quality dense plastic
Very high quality, I am satisfied.
Product quality is amazing as always.
Perfect faceplate for my doll. Thank you!
Thank you, Super!!!
Thank you, Super!!!
All perfect, thank you so much!
Product quality and quickly reached, less than two weeks!
Product quality and quickly reached, less than two weeks!
All perfect
All perfect
Perfect .. thank you very much to the store. Recommend to buy
Perfect .. thank you very much to the store. Recommend to buy
OK
Arrived in time set without either a scratch
Just like in photo
Thank you. The face came, like the same, until measured on the doll.
Color-natural, package to ukraine reached in two weeks
The face is good. Bolts included. Not a big defect where the neck. It's not critical for me. Thanks to the store.
I used it for my first attempt to personalize a blythe's face and it was easy to work on. It also includes the back of the head and screws. Very happy.
As always, everything is on top, the only thing, a little longer had to wait
The panel came with a back cover, glossy.
Great product, thank you!
Panel front chic, and delivery time above all praise, fast, packing super, recommend
Return to home and I find the parcel, not imagined arrived so quickly. beautiful as other that I bought from the same shop, recommend buying. Thank You for the gift tshirt plus!
It came well. In the process of carving n. n
It was nice. Came with screws and back plate.
It was nice. Came with screws and back plate.
As always, everything is fast and high quality.
Super fast shipping, very good store. Thank you very much!
Great items as usual x thankyou,
Super
Good. Thank you)))
The panel is good quality. all as the store 's picture, delivery is 10 days. the parcel was very well packed. thanks to the seller!!
Doll came for 2.5 weeks, she is super, i ordered two panels, and the third put as a gift, very nice. I'll throw you a friend's shop, she'll order, too. Got a coupon, but i do not know how to use it, i'll figure it out
Includes front panel, rear panel and screws.
The face is great, very bright
3 weeks to moscow, i think, if not holidays, would come even faster
Fast shipping! Great store! Excellent product quality!
Excellent face blaise, glossy. Front + rear panel + mounts. The tone is normally the same as the aisi (ordered instead of the aisi panel)
Everything came very quickly although it was not tracked, i thought that it was just a face, and it turned out the face plus the back panel came, for which the store of course thanks
Perfect as always❤️
Delivery is fast, 2 weeks. Everything came whole, front, back panel and bolts in a small bag. Very satisfied. Seller recommend.
The box was very badly damaged, but the head is whole.
Like good product and fast
One of my favorite shops to buy materials for blythe. Fast and well packed shipping, good quality items at good price. Thank you salesman!
Excellent panel
Reached 8 days to moscow! Thank you!
As always very quickly delivered. Which is very pleasing. Thank you.
I highly recommend the store. Instant shipping. fast shipping.
Good head
Ideal for customizing!
Thank you store for fast shipping! I recommend both the product and the store!
The panel is good, only thin on the clearance thinner than those panels that are assembled with the doll
Everything perfect, and very good communication, always give you a hand when you have doubts and in case of problems you can answer perfectly
Exactly as described and pictured. I am so glad it matches the body I plan to put it on.
Exactly as described and pictured. I am so glad it matches the body I plan to put it on.
Second time i order! Fast and high quality! Thank you!
It was a month, everything was packed, as usual, well. Panel whole, screws included
Super fast shipping. Good quality spare parts. Definitely recommend
Ok
Product as described and made of good quality. Item was well packed and arrived in a timely manner. I still have 39 days left for my buyer protection when I received the package.:D
Excellent plate, description corresponds, complete with 5 bolts, t-bar no.
All great, good color. Store recommend fast shipping.
Excellent front panel, come with back panels and screws. Order the store sent the next day. Belarus had a month! Thank You Very Much!
Everything is fine as the photo
Great quality and shipped quickly!
Great quality and shipped quickly!
All of good quality and as always it quickly. Thanks, recommend to everyone.
Thank You! It's fast!
Quickly and efficiently. Thank You Very Much!
All great!
Perfect!!! Thank you very much!
It's faster! Super quality! Recommend store and store!!!
Perfect as always.
Come and back panel with screws
Like
Came quickly. Everything is normal
Thank you very much!
Excellent panel
Order all the time. Thank You all quickly and come together :)
Order sent very quickly, the quality is excellent, but the panels were packaged in ordinary package and box. Film was not. Box wrinkled. But the contents of the packages are not affected.
Good face plates! Great for customizing.
All great!
Finally it all! Doll for 2 weeks the, or even for 10 days, and accessories… Waiting for very Ordered 26. 11.. a It 04. 01 ..
Everything is fine and quickly
Good bar! Thank You Very Much!
Perfect. With ALL the thumbscrews.
Track to track the goods good
My favorite store, all goods without defects, it works! Delivery to a month. Best advice!
Like it). Thought that come just front part, but sent together with back)). For the first time, so do not know, as it should be.
Exactly come Thank you
The best store. Thank You for the gift
Super! Excellent quality and service!
Transparent скинтон, took the first time the trial it with back cover and screws. Now the problem is pick up body suitable color. Excellent asked to extend order processing as there were many orders on 11.11, but in the end I received parcel very quickly.
good
perfecto todo y rápido.
thank you x.
панель хорошего качества, без брака. Рекомендую
Панелькой довольна,магазин работает оперативно,все приходит быстро.И качество товара очень даже хорошее.
Хорошая панель.
Лицевая панель плюс затылочная часть были вложены. Спасибо.
Arrived in perfect shape! Thanks so much! Much faster than the other orders placed the same day!
Отлично как всегда) и быстро.
Качество отличное.
very very good item!! very fast sheeping ) советую от души
thank you！perfect！
Como todo lo que he comprado en esta tienda es genial, ideal para custom y más sin maquillaje.
пришла панель за 10 дней до Ярославской области. отличная.спасибо
As always everything is perfect and arrived fast enough
Уде не первый раз заказываю, все хорошо)
Great quality, recommend
the material is great, now I can practice to personalize face plate
хороший и качественный товар
Супер быстрая доставка!!!
вовремя, в комплекте
Perfect !!
До Москвы шла посылка 2недели.не первый раз заказываю у этого продавца.все целое,без дефектов.советую
exactly what I was looking for, nice quality, really fast shipping. fantastic shop!
все в порядке, голова целая, добралась в целости и сохранности, начинаю тренировки по карвингу))
Good product! Arrived in 11 days! Good store
Great thank you.
всё отлично, спасибо большое.
как всегда классный магазин и отличный товар, приходит вместе с затылочной частью
Todo perfecto. Tardó semana y media en llegar. Volveré a comprar seguro. Con cualquier duda que preguntes al vendedor contesta rápidamente y es muy amable. Me regaló unos zapatos y un vestido. Muchísimas gracias
Everything Is Awesome! I'm recommending the store.
Шикарная кукла и очень быстрая доставка! Спасибо!!!!
Пришло за 10 дней
top! super
I accidentally over-carved my doll's old faceplate and needed a replacement. Fits great and now she's looking a whole lot better.
вроде нормально. не с чем сравнить.
очень точно описано . советую . отличный продавец . пришло быстро , не повредилось. довольна, буду заказывать еще.❤
Such a cute doll!!! Sweet store sent as a gift funny shoes. Recommend!
Всё идеально! Доставка, быстрая, упаковка надежная, качество отменное! Продавцу как всегда огромное спасибо! Всё очень устраивает, рекомендую однозначно! It's perfect! Delivery, fast, reliable packaging, excellent quality! The store as always a huge thank you! All very satisfied, I recommend definitely!
Спасибо! Куколка приехала быстро, трек отслеживался, я очень довольна! Приду к вам ещё!
Все очень качественно. Спасибо
ótimo com sempre!
ótimo!
Чудесная панель!!! Пришла за две недели. В подарок продавец положил стопор, пружину и дополнительный винт!!! Огромное спасибо Рекомендую замечательного продавца!
Thank you and also for the presents ! very fast shipping tot the Netherlands within a week .The doll is so pretty!
Все здорово, как всегда. Довольна
Посылка приехала очень помятой, но все целое. Думала что покупаю только маску- переднюю панель, а приехали передняя с задней панелью и всеми необходимыми шурупчиками.
как всегда все отлично. И доставка быстрая, каждый раз 15 дней. Качество отличное. рекомендую.
Заказ пришёл очень быстро! Куколки хорошие! Приятные бонусы от продавца- вместо лицевой панели пришли головушки с лицевой и задней панелью!)))
Very fast delivery
Качество как всегда на высоте :)
good
Как всегда супер
Все хорошо. Все винтики в комплекте.
Все отлично !!!
Goede kwaliteit .. aanrader
Muy buena, plástico duro y resistente. Buenas terminaciones. Quedo muy satisfecha con mi pedido. Muchas gracias
Очень сильно была помята коробка, но содержимое не пострадало)
Très bien
Быстрая доставка. Спасибо большое! все супер
Excelente, todo muy bien. Gracias
muito bomm
Excellent store as always and very kind. Quality Products. 100% recommendable.
Личико замечательное! посылка доехала меньше очень быстро за 1,5 недели. Спасибо продавцу! рекомендую!
It took a lot of time because of the post office in Brazil, but everything worked out! I recommend!
pakket ingedeukt maar alles heel aangekomen. zeer snel verstuurd en aangekomen, hartelijk dank!
Очень довольна все очень качественное ! Ножки ровные нет проблем с ступнёй! Лицевая панель без дефектов все пришло очень быстро . Спасибо продавцу ;) буду ещё заказывать только у него.
Большое спасибо! Посылка пришла быстро, все целое !
все ок
Всё отлично. Как на фото. Отправка в маленькой коробке. Всё цело. Спасибо!
Швы не обработаны, все не слишком ровно, но за такие деньги отлично
хорошее качество!
Schnelle Lieferung!!
Very nice she is lovely. Thank you very much . Buy agains.
очень классная
muy ideal, envío rapido ✌️
Все как всегда отлично. Товар соответствует заявленному. Трек отслеживался
Perfect!, thanks.
Хорошие лицевая и затылочная части! Все крепления целые! Спасибо
Пришло быстро за 17дней, но коробка пришла мятая. ... Но панелька, к счастью, целая и с ней всё в порядке. Были ещё болтики дополнительные
5 Star store highly recommend!
Приехало быстро, качество хорошее. Рекомендую
preciosa y muy rápida
received in good condition. thanks
linda muito fofa ótimo vendedor
super
Fast shipping, wonderful panel! Thank you!
The faceplate arrived in perfect condition. As everything from This Is Blythe does. Thank you for the fast service and wonderful products!
Все отлично, посылочка приехала быстро.
Articulo exacto a la descripción como siempre envío rapidísimo,exelente tienda y vendedora,gracias.
Perfect and super Fast . 15 days to Portugal. I am super fa of this store. Thanks
beautiful faceplate nice quality. arrived quick. love this shop!
Always perfect
thank you!
Все отлично, очень быстрая доставка.
Looks great!
Доставка за 16 дней. Хорошее личико. Спасибо продавцу.
Perfect.
perfect thank you!
tudo perfeito como sempre! Recomendo sempre!
Everything perfect! Great store.
Всё отлично как всегда, спасибо огромное! Очень рекомендую этот магазин!!!
дошло за 16 дней, качество товара соответствует описанию, упаковка обычная картонная коробка.
Exactly as described
Adorei o produto. Chegou em perfeito estado.
La carita es tal como esperaba, además, ha llegado pronto y en perfectas condiciones.
perfecta. tal y como se explica. buena calidad y envió rapido
Все супер, доставка быстрая, запаковано хорошо, надежно, к личикам шурупы в комплекте, чипы у куколок переключаются Продавец умничка просто, когда заказали косоглазенькую девочку, только потом поняли свою ошибку, что тело у нее не шарнирное, написали продавцу и он нашел выход из положения!) у этой куколки, кстати, личико матовое, что приятно удивило, спасибо! Будем заказывать еще)
Пришло все быстро. Всего 11 дней. Продавец контактный, отвечает быстро, отправляет быстро. Спасибо! Положил что просила.
Самый мой любимый магазин ! Закажу тут ещё не раз !
Всё чётко, быстро. Приятно делать покупки в таких магазинах . Заготовка отличного качества, панели состыкованы идеально. Спасибо продавцу! Отличный магазин! Буду обращаться ещё.
Es el tercer pedido de distintos productos que hago a esta tienda y nunca me decepciona seguiré comprando sin duda gracias !!!
Очень качественный товар! Лицо и задняя панель пришли в целости! Продавец очень вежливый, попросила заменить лицо в заказе и она без проблем это сделала! Спасибо большое! Доставка менее 2-х недель
Very good quality faceplate. It came with a backplate as well which was unexpected but nice, and the screws for it as well. The store was very nice and kind enough to help me pick a fitting color for my doll. Delivered in 2 weeks! I highly recommend this store!
Мгновенная доставка 14 дней
Beautiful.
Всё отлично! Продавец подобрал скальп в цвет к лицевой панели, большое спасибо! Винтики все в комплекте
impeccable. Et avec des vis
Tutto ok ma la spedizione questa volta è stata troppo lenta.3 mesi x l’Italia.insieme al viso c’è anche il retro e le tre viti
Все супер!
Все отлично. Панелька в идеальном состоянии. Доставка быстрая, продавец внимательный и отзывчивый, всегда готов помочь. Еще и подарочки в каждой посылке))) Самые лучшие рекомендации.
Всё как в описании
Отличное качество, супербыстрая доставка!
todo perfecto, entrega super rápida y resolvieron mis dudas respondiendo las consultas realizadas antes de efectuar el pedido. muchas gracias!!!
Product was as pictured.
Супер, все как в описании.
Очень быстрая отправка, высокое качество! Спасибо!