We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages from our warehouse in Canada, United States, Singapore, Japan, or China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
Click here for more shipping details
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contain your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping. However, most of the orders are sent in one package. Order with confidence.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Blythe (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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Are these doll products original?
Yes, our dolls are made with original Takara parts with our patented custom limbs.
- The back of the doll's head reads Blythe TM, 2006 Hasbro, Inc. CWC TOMY China.
- The back of the doll's body reads Blythe TM, 2002 Hasbro, Inc. CWC TAKARA China.
How much do you charge for shipping?
We provide free shipping to over 200 countries around the world
What are the measurements for Neo Blythe Doll?
Please refer to our Neo Blythe Doll body measurements to find out more.
Will I be charged any shipping, customs or duties fees?
No, the price you see is the price you pay - you won't be charged any extra fees.
When will you ship my order?
If you order an in-stock item, we’ll ship it within 3 working days.
How long will my order take to arrive?
Orders are shipped by EMS or USPS. Typically, delivery takes 5-20 working days after dispatch, but it may take longer due to factors beyond our control. Due to the size of our company, we provide fast dispatch and processing services so you receive your package faster. We are working with world-class logistics companies to deliver your Blythe companies.
Do you provide tracking information?
You will receive your tracking information within 3-5 working days. But sometimes tracking might not be available if free shipping applies. In this case, please contact us at info@thisisblythe.com
Can I cancel my order?
You can change or cancel your order within one hour. Please contact us at info@thisisblythe.com and learn more about our cancellation and refund policy.
I always buy products from this store and owner always send their best products...
Ok, everything Is perfect, thank you.
Everything is great.
Excellent beauty.
I like her beauty, thank you!
Excellent.
Cool Blythe Doll.
She is cute, The store sent a gift dress and shoes. I'm happy.
All good doll came a whole packed was in a bag and in a puffy and in a cardboard box. the store sent a gift dress and shoes. I'm happy with the purchase I recommend the seller and the store.
Well packed and shipping is fast.
Exactly as in the photo.
All things are fantastic!
Everything is great! Thank you!!
Your Blythe always fantastic and your seller are always corporative.
My daughter is very happy, thank you.
Very long waited for the order, but the doll was chic.
Nice products my mother also like it.
The doll is just gorgeous! all according to the description.
OK
The doll arrived for 1 month, the box did not crumple, the doll is well packed, as a gift the store put the dress and shoes.
Everthing is ok I like the products.
Everything is fine, only the doll shakes his head
Everything is fine, only the doll shakes his head
The doll is very good. I liked it, I did not communicate with the store. As a gift, they sent black shoes, a topic and a skirt as well as sets of brushes.
The doll is very good. I liked it, I did not communicate with the store. As a gift, they sent black shoes, a topic and a skirt as well as sets of brushes.
Cool doll! Advise
Cool doll! Advise
beautiful...thank you very much
beautiful...thank you very much
Beautiful! Super cute, very well done! Highly recommended
It Is love at first sight
Beautiful, wonderful.
Bought as a gift, I liked the doll, the child has not yet given
Thank the store for the fast delivery, the doll is very beautiful, the outfits too. Thank you for the gift. Seller recommend.
Beautiful! Exactly like the photography images and description. It is so cute❤❤❤ The store enclosed a dress and Gift shoes. Many thanks! Shipping very fast, in thirteen days was in house.
I love this baby!!! very good doll, eyes switch, hair soft and comb. The clothes went into the set as in the picture together with the shoes, as a gift put a blue dress with white ballet shoes. Seller advise
Very good store recommended
Pupa is beautiful daughter in delight! The store put a gift, thank you! Only one shoe has no bow (((
My children are happy, these dolls are very cute.
The doll is beautiful. Packed well. in hair pink impregnation. quality is excellent
Child happy
Came in a box, the doll itself was packed in a bag, the body was wrapped in a puffy film, and on the head was a transparent form of plastic, fixed with an elastic band. Clothes, additional hand brushes and stand/ordered separately!/were in a separate package, and each thing individually in another package... Hair is a lot, they are soft and smooth, pleasant to the touch, shine. As a gift there were pajamas/probably?/and shoes with heels. The main clothes are sewn well, there are no threads, the shoes are especially adorable-they have small velcro for fastening straps. My eyes were brown, looking left/from me/, pink and blue looking forward, as well as gray-green looking right. On the second circle of switching, the eyes are stuck on the last color-until i touch and you advise it not to get carried away. The skin of the doll is matte, the complexion is slightly different from the body, blush bright cheeks, small beige shadows over the eyes and black lines in the corners of the lips, emphasizing a smile. I liked the doll, i advise.
THE doll is exactly as the pictures, very beautiful just the hair that came oily more I put in the sun and improved was good. Clothing and shoe are perfect very beautiful.
A beautiful doll. Thanks for the gift.
Nice product, will order again.
Beautiful dolls like photos, perfect. Recommend this store
Thank you! Doll really cool
The doll is excellent, it came in two weeks. The parcel was tracked in both china and russia via russian post. As a gift clothes and shoes. Very beautiful doll, face like porcelain. The hair is very heavily stitched. Thank you.
Very beautiful doll. The hair is very good quality. Thank you.
Many thanks for the doll, it's just wonderful! the parcel arrived very quickly, the store put the gifts: a blouse and shoes.
Wonderful!
So good!
The doll is super, delivery is fast, tracked. As a gift put spare hands and a suit.
Great eye mechanism
Gorgeous doll, great stores and great price.
Gorgeous doll, great stores and great price.
Very good. delivery three weeks to kazakhstan. very fast. i was waiting very much and i really wanted to get it already. the gift was not put, but still cool. tinplate hair thick parting... every millimeter of hair is stuffed. don't get confused. Clothes are very high quality. for such money is very good. it's worth it.
Very cute and adorable doll! I love new Blythe face so much. Outfit well made and detailed, hair is soft and pretty. I also got a second outfit - present from the store. Thank you!
Very cute and adorable doll! I love new Blythe face so much. Outfit well made and detailed, hair is soft and pretty. I also got a second outfit - present from the store. Thank you!
Everything corresponds to the photo and description. Doll of excellent quality! The mechanism works, the hinges are in order. Delivery is very fast-two weeks. Tracking number was provided. Everything inside the package is intact. As a gift, the store put an additional outfit. Clothes are sewn very qualitatively, shoes-too. It's like real. My daughter is happy! I too)))
Wonderful doll! Beautiful, odorless, very good hair. The daughter is happy!
The doll is cool, the daughter is happy. Everything works, the color of the eyes changes, everything as in the description.
Excellent doll, came very quickly, less than 2 weeks. The store responded quickly and still attached a gift in the form of an additional dress. Very satisfied.
I recommend the store, the daughter is delighted! It came very quickly 16 days, saratov region,
Pupa is just gorgeous! Excellent quality and fast delivery. She's so cute)
Very beautiful cute doll! Hair is unrealistically soft as alive!
Thank you very much, the doll is very good, the order came for 18 days, which is very fast, managed to birthday granddaughter. Birthday tomorrow, the child will be happy)))
Thank you, i still want
Doll very good beautiful all works thank you very fast delivery
Product description fully corresponds to the received. The parcel came in 16 days. Thank you very much to the store.
Excellent store, the product corresponds to the description + gift, i recommend!
Super-duper doll! Very cool! If you think to take or not to take, definitely take! You will not regret this money! She's adorable! The outfit is perfect! Hair is awesome, thick! The doll came well packed, quickly! Tracking number worked! Thanks to the store for this beauty! Thank you very much for the gifts (dress and replaceable hand brushes). I'm so happy!!!
Exactly as shown, very happy with this store.
Exactly as shown, very happy with this store.
Delivery is fast. The quality is excellent. I recommend.
It was about a month before the kurgan. Doll awesome!!! I ordered a friend for my daughter, they are delighted. Eye color changes! Behind there is a thread, for it you pull and the color changes (4 colors) with the store to communicate was not necessary. The goods are happy!
No words for how pretty she is. I love linkin park, the jacket is straight in the subject. Many thanks to the store, everything is super and most importantly quickly
Chic doll, everything is just wonderful, thank you!
Thank you store!!! Doll chic!!! Delivery fast, also dress with shoes as a gift put
The doll is wonderful. Came quickly-in ukraine in less than a month-the track was tracked. A little trouble-the store did not put the shoes. I wrote off with the seller, sent them the same day. Now the shoe is on the way-the track is also tracked. I hope they arrive safely.
Very beautiful doll, fully corresponds to the description and expectation! Sent very quickly. Kaliningrad was only 12 days away. As a gift casual dress.
Great! The doll came quickly. Quality is wonderful.
Ok
Doll, as original. changes the position and color of the eyes. beautiful hair, came very quickly. The child is very happy.
The item arrived quicker than expected and is as described. Very happy with my purchase.
Pupa is wonderful! Fast shipping and excellent store. A set of clothes and shoes above all praise.
Charming doll, came for 2 weeks, thanks to the store for additional clothes)
The doll brought the courier straight to the door. The parcel was about 3 weeks. Now the doll is waiting for the baby's birthday)
The doll is very sweet. The order came for 2 weeks in st. petersburg. My granddaughter was in vastorg. Everything is very high quality. Thank you very much to the store!
It's the second time i 've asked and it's enchanted toy. It took only 13 days and also a gift dress. Thank you very much
The doll came completely corresponding to the description, i advise this store, even the coupon put 2 $
Everything is fine! Thank you!
Pupa really liked, came to the ecb for 2 weeks, very quickly! I had time for my daughter's birthday, and i was worried. Thank you store
nice one
The doll came very quickly, about 2 weeks. Very nice, the hair is pleasant. The store put a dress with shoes as a gift. I recommend the seller.
Thank you store! Doll came quickly! The doll is gorgeous! The daughter is delighted! The seller added free of charge as a gift with a doll outfit sweatshirt and shoes!!! Thank you!!! Recommend!!!
Pupa dream!!! I'm going to do a bush on it.
Amazing seller.
Super fast delivery 25.01-04.02, though about 4 days waited when shipped. The box did not even crumple))), which was very surprised! The doll is excellent, the hair is stitched well, the truth on the front leg is rather weak, a couple of times fell out. I will make custom.
Great doll! The child is delighted
I'm delighted!!!! The doll is just class!!! The store additionally sent two sets of clothes and shoes. Thanks it cost!)))))
I'm delighted, even though the goods were delayed. The doll came whole, the hair is just gorgeous quality. The face is matte, the clothes are very beautiful. The eye mechanism works perfectly. As a gift was a very good blouse with shoes
Doll is wonderful exceeded my expectations Super fast arrived in 23 days to Brazil Recommend the store will buy again And still won several gifts
I'm delighted! I ordered my daughter, i can not admire myself! The doll is beautiful!!! Everything is very neatly done, packed well. The store put a gift, thank you very much! Recommend!!!
A beautiful doll, there were problems with delivery because of new year's holidays, ordered 9.12.18 came 5.01.19. Everything else is fine.
Thanks a lot! It was a pleasure to make an order at your shop, and we are very happy with your service. The doll is really great!