We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages from our warehouse in Canada, United States, Singapore, Japan, or China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
Click here for more shipping details
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contain your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping. However, most of the orders are sent in one package. Order with confidence.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Blythe (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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Are these doll products original?
Yes, our dolls are made with original Takara parts with our patented custom limbs.
- The back of the doll's head reads Blythe TM, 2006 Hasbro, Inc. CWC TOMY China.
- The back of the doll's body reads Blythe TM, 2002 Hasbro, Inc. CWC TAKARA China.
How much do you charge for shipping?
We provide free shipping to over 200 countries around the world
What are the measurements for Neo Blythe Doll?
Please refer to our Neo Blythe Doll body measurements to find out more.
Will I be charged any shipping, customs or duties fees?
No, the price you see is the price you pay - you won't be charged any extra fees.
When will you ship my order?
If you order an in-stock item, we’ll ship it within 3 working days.
How long will my order take to arrive?
Orders are shipped by EMS or USPS. Typically, delivery takes 5-20 working days after dispatch, but it may take longer due to factors beyond our control. Due to the size of our company, we provide fast dispatch and processing services so you receive your package faster. We are working with world-class logistics companies to deliver your Blythe companies.
Do you provide tracking information?
You will receive your tracking information within 3-5 working days. But sometimes tracking might not be available if free shipping applies. In this case, please contact us at info@thisisblythe.com
Can I cancel my order?
You can change or cancel your order within one hour. Please contact us at info@thisisblythe.com and learn more about our cancellation and refund policy.
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As always everything is perfect to buy with this store. Quality is superior, and attention, and customer concern is maximal. It's probably the best store on the whole web to buy this kind of products.
THE doll is beautiful, came in perfect condition, arrived in about a month. The eyes are 4 colors: blue, green, brown and gray. THE hair is slightly oily and not as smooth as the ad, but is beautiful and bright. THE skin is matte, she seems lipstick pink light and shadow pink clear also.
Perfect store, beautiful doll, I can start a Linkin Park fan club thanks to all those gifts ! Super soft hair
Perfect store, beautiful doll, I can start a Linkin Park fan club thanks to all those gifts ! Super soft hair
Very fast, lovely doll and with a gift, which is always appreciated, highly recommended, thanks
Fast shipping. Quality is good. The store added to the order a gift, clothes and brushes for the doll. Thank you!
Fast shipping. Quality is good. The store added to the order a gift, clothes and brushes for the doll. Thank you!
A good neat doll. The body is molded qualitatively, the joints work, the gaps between the details are small. The right foot is slightly clubfoot (this is repeatedly written here). The firmware is thick, the hair is silky, pleasantly heavy. The eye mechanism is tight and works through times, but this is not a big drawback. In general-excellent goods for their money. Yeah, and it came very fast.
The doll is super, i really like it. A new face is great. While waiting for the custom from the artists i can admire. It was worth it. Packed well. But the dress and shoes do not like, only spoil the doll.
The goods went a month and 1 week. It came all as in the description, the hair is not as lush as in the picture fat, along with the doll came a red dress and white shoes thank you.
Super!!!
Very beautiful! Loved! Recommend.
The doll looks very dignified! Clearly more expensive than its price. The store put an extra dress and a set of shoes as a gift. The daughter is delighted!
Doll is super. Dotarła ekspresowo. The Fifth picture gratisy! Thank you
Thank you.
Thanks to the store, the parcel came before the new year
great job
All came thanks! the store as a gift put the jacket and shoes! thanks
Purchase is very satisfied. True, it was necessary to wait long, here it is, the reverse side of the sales)) the doll came packed in a box and a doll. As a gift, the store put the dress and shoes. The mobility of the body is cool, only the neck is upset, the head turns right-left, but up-down there. The firmware is thick, the hair color is saturated. In general, i'm very happy with the purchase, thanks to the seller))
Shipping is terribly long! Paid 19.11, the store sent 26.11, and received only 20.12. The doll itself with a new face liked, took without bangs, the faces themselves. The panels are matte, and the scalp is glossy and shiny strip along the hair line is visible. I'll change her chips anyway. As a gift pens, a t-shirt and ballet flats. Packed well. Thanks to the seller.
The doll is delicious. The face is matte, everything revolves well and flips. Thanks to the store for the gift-an additional set of festive clothes and shoes!
So far there are no complaints about this doll: the hair is good, without fat, the eye mechanism works. The store put a gift-a sweatshirt that blaise is very large and plastic slippers...
The doll is excellent, the eyes change when pulling the rope. Only the head is plasmas and some is not narrow. (not standard)
Doll as in the description. The daughter is happy. Came very quickly for 2 weeks, at least for a long time sent
Very beautiful doll, thanks to the store, the goods came with 28.11 order and 16.12 already came.
Thank You eee
Got a second doll from this store! Shipping fast! The seller answers the questions and promptly solves them! I recommend! Thank you for the extra outfit! I will order more!
Got it. Everything is fine. Communication, delivery, assistance. Love it.
The child is happy, but the store did not send shoes from the set
Cutie-charming! Stunning doll! Arrived quickly and without adventure)
Gift t-shirt and shoes
I love her! She is just beautiful! Her ballerina dress with denim jacket is so cute!! Thank you for dress and shoes gift too! Her eye mechs work perfectly. Her hair is so soft. I love her! I am very happy and recommend this store for great Blythe dolls! Thank you!!!!
Medium for doll for feedback according with different dolls the bar 꿨 is very satisfying. Sellers really friendly!
Nice!! Pictures and equally. Shipping wholesale safely well came here ^ ^
Great doll! Very satisfied with her! Shipping 17 days. Took with before the order. But it was upset that without the order of the store exposed cheaper. With a doll like everyone had a linkin park dress, which came up with another blaise. and shoes. Too small, but the rubber is soft, stretched.
I love my Blythe doll!!! She is gorgeous!! Eye mechs work great, doll in perfect condition!! Thank you so much for extra hands and outfit/shoes gift!!! After pretty fast and in perfect condition!! Very happy with store, will buy again from this seller!!! Thank you!!!
The doll is beautiful, bought on pre-order for $37,80, the face is glossy, the handles are included, the eyebrows are available. hair in loose form to the knees only, darker than in the photo of the store. as a gift, like all knitted t-shirt and red shoes. after the sale in other stores the prices were lower much. for $5 it was possible to change the face to matte. in general, well, the eye mechanism is fixed. track tracked, delivery 2 weeks.
Very beautiful doll. As a gift shoes and dress.
Thank you, fast delivery. The doll was bought as a gift, i think the hostess will like it very much. Thank you for the gift dress and shoes
Doll bellissimaaaa. Perfect. More even a mesh shoes with gift. Fantastic store I Will Buy again by him with confidence
Chic! The hair is a little fat. And otherwise everything is perfect!
Beautiful
Great doll