SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Blythe Doll (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.thisisblythe.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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Doll is very beautiful. Hinges are normal. Good quality, thick, silky, stitched evenly. Bangs neat. There is little raznoton head and body. Face pale pink, and body slightly yellow. THE kit attached two pairs жестовых palms and simple sarafan. If raznoton you do not mind-Recommend to buy, very nice girl :)
All fine
Thank You Very Much! doll is very happy, she just-Lovely, flaws are missing. store recommend, ordered several times, excellent quality and fast shipping, very attentive seller! thank You So Much!
Lovely doll, sweet face, beautiful hair!
Doll is good, the description of Nude middIe Blyth joint doll Golden mix Gary hair Transparent face suitable DIY gift for girl like the icy doll middle Blyth Скинтон face-Whit, rather than "Transparent face", hair color more platinum. The Picture is accurate color reproduction hair and скинтон, I was satisfied. Thank You Very Much.
Excellent doll Fast delivery Everyone is happy!! Hair stitched good Thick. Eyes turn. Included going dress and palms
Quality is good, a lot of hair, very soft. Seller in gift set hand, which to this doll not fit. But thanks anyway. It was packed in a box, delivery super fast.
Lovely doll, thank you
very cute!
All good
Excellent store and excellent product. Further always send a gift.
Very beautiful doll! Lovely. Fast delivery-just over 3 weeks to Ufa.
Very nice doll.
Super cute! I love this store!
Muy bonitas y buena calidad.
Большое спасибо! Дочка рада. 5 звёзд.
Кукла пришла хорошо упакована,шарниры крепкие.Волосы приятные на ощупь,шелковистые.Дочке кукла понравилась.
Кукла ШИКАРНАЯ, волосы мягкие, шелковистые, дочка в восторге!
все круто не чего не поломано кисти дополнительные целы рост ну где-то в раене 20 см. все цело глаза двигаются и сама крутая
Она прекрасна! Очень хорошенькая, маленькая. Спасибо!
Very good doll in exellent condition! Fast shipping! Pleasent communication!
куколка просто офигенная и доставка очень быстрая,я в восторге.качество на высоте,глазки в разные стороны вертятся
muy buena y preciosa para mi viene las piernas un poquito flojas
Спасибо. Ребенок в восторге.
Me ha encantado la muñeca. Lo único que en la foto parece que tiene el pelo gris y en realidad es una mezcla de colores,pero no importa
Спасибо вам большое куколка просто идеальна!Она просто воплощение искусства!!!Дочки просто в невероятном восторге от этой куколки!Огромное спасибо продавцу пришло в течении 2 недель.У нее просто замечательные волосы, красивый макияж и красивое тело.Все пришло аккуратно упаковано и завернуто также, были дополнительные кисти рук и в подарок продавец положил красивое платье которое хорошего качества!Вообщем короче продавцу большой при большой респект за такой труд и прекрасную работу!Всем очень очень очень рекомендую тут заказывать так как гарантия получения и качества будет 100%
ребенку очень понравилось. качество 5 баллов.
супер!!!
Very high quality, so beautiful doll, soft hair, thanks so much for store, really like it
кукла пришла в точности как на картинке. Спасибо.
The Middie doll is beautiful!
кукла пришла за 10 дней , немного повредилась упаковка, на кукле не отразилось, положили подарок
I love her and will be ordering more in the future!
beautiful doll perfect transaction
шикарная куколка. дошла быстро. рекомендую.
Мне очень понравилась,очень милая и красивая
Посылка пришла быстро. Кукла красивая, но очень хрупкая. Нужно бережно обращаться. Шарниры слабые, легко двигаются. На правой ноге шарнир не держится при сгибании. Волосы мягкие и шелковистые, но хотелось бы что бы волос было бы побольше. Меня огорчило то, что после аккуратного расчесывания, много волос выпало. Может быть они плохо проклеены. ведь они не должны выпадать, или только мне такая попалась. Если на эти недостатки не обращать внимание, то кукла очень миленькая.
кукла пришла со сломаной ногой, написала продовцу, написал что вышлет новое , тело уже пришло за 1нед.
всё отлично
Lovely doll. Excellent prompt service.Many thanks indeed.
me encanta llegó bien y rapido,con un vestido y cuatro manitas
Beautiful doll! The blue eyes are so pretty with her hIr colors! Thanks for the little dress!
Куколка дошла до Калининграда очень быстро! всего за 8 дней. Коробка была конечно изрядно помятая, но к счастью кукла не повредилась. Все шарниры работают, глазной механизм в порядке. В подарок продавец положил розовую ночнушку, также в наборе две дополнительные пары ручек. Кукла тяжеленькая, и очень красивая. Спасибо продавцу!
I love her! Thank you. She’s perfect. My favorite store!
Все норм, быстрая доставка
Perfecta y rápido envio
Очень красивая кукла. Дошла быстро, (20 дней до Томска) .Дочь в восторге. Продавцу спасибо, молодец.
Preciosa
Perfect.
Brilliant service - thank you.