We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages from our warehouse in Canada, United States, Singapore, Japan, or China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
Click here for more shipping details
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contain your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping. However, most of the orders are sent in one package. Order with confidence.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Blythe (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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Are these doll products original?
Yes, our dolls are made with original Takara parts with our patented custom limbs.
- The back of the doll's head reads Blythe TM, 2006 Hasbro, Inc. CWC TOMY China.
- The back of the doll's body reads Blythe TM, 2002 Hasbro, Inc. CWC TAKARA China.
How much do you charge for shipping?
We provide free shipping to over 200 countries around the world
What are the measurements for Neo Blythe Doll?
Please refer to our Neo Blythe Doll body measurements to find out more.
Will I be charged any shipping, customs or duties fees?
No, the price you see is the price you pay - you won't be charged any extra fees.
When will you ship my order?
If you order an in-stock item, we’ll ship it within 3 working days.
How long will my order take to arrive?
Orders are shipped by EMS or USPS. Typically, delivery takes 5-20 working days after dispatch, but it may take longer due to factors beyond our control. Due to the size of our company, we provide fast dispatch and processing services so you receive your package faster. We are working with world-class logistics companies to deliver your Blythe companies.
Do you provide tracking information?
You will receive your tracking information within 3-5 working days. But sometimes tracking might not be available if free shipping applies. In this case, please contact us at info@thisisblythe.com
Can I cancel my order?
You can change or cancel your order within one hour. Please contact us at info@thisisblythe.com and learn more about our cancellation and refund policy.
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Thank you!!
Wonderful. thank you.
My Blythe doll is very nice and pretty. Customization work is really good, therefore I recommend both the doll and the store!
The doll is beautiful, the hinges are good, your shipping process fast, Thank you, I recommend!
Very good! Thank you so much great service!!
Thank you so much perfect service!!
Beautiful products. The supplier is very attentive reporting.
Beautiful!
Excellent blythe so, Cute, hair is very thick, Thanks.
Cute doll.
My daughter is very happy, thank you.
It's a sweet sweet girl! Such a beautiful doll.
It is not the first time I buy in-store. The doll is very beautiful.
Everything is perfect.
Beautiful Doll, as shown the pictures.
Miracle, just lovely
Lovely.
Very beautiful middie blythe doll, came with extra hands. Perfect in every way. I will definately buy more from this store she has such lovely dolls and clothes.
Such an excellent middie blythe doll came on time. Perfect in every way. I will definitely buy more from this store.
A beautiful little doll with a very elegant calf.
Beautiful middie doll.
I am very happy with the service! Excellent doll, Very fast shipping.
Very beautiful doll, I like it.
Good delivery time. I'm happy. The doll is cute, made of light plastic, the hinges work. Eyes turn from left to right with a wheel in the back of the head. Thanks to the store. Shop recommend
Super fast delivery, I'm happy. The doll is cute, Thanks to the store.
Very good!
Very good!
Very cute doll, fast shipping!
Seller is very sociable and always delivered products very fast.
Everything is fine as usual, the seller is very sociable.
The parcel came in time, but everything is fine)
Blythe looks very beautiful, my child really like it.
The parcel came on time, the doll is very beautiful.
Middie came in record time, thanks for the fast shipping!!!
She is so tiny but she's very cute.
She is so tiny and so cute thank you
The doll is pretty. The store very quickly sent the parcel, neatly packed, I'm happy.
My first Blythe doll. Very cool! Thank you!
I am very pleased with the purchase, thank you.
Very beautiful doll, all as in the photo, put another dress
Charming midi, thank you!
Pupa good description corresponds. Not worth it, not sitting, but I'm not critical. Good hair, beautiful eyes. Head tilts in different directions, holds firmly
Fabulous!
Great! Thank you for the gift!
Super. I recommend
Excellent baby. Will do the custom. Thank you very much
Beautiful doll.
Beautiful doll, her hair is super soft!
Excellent dolls!!!!
I am in love with this doll. I got her for custom. Yet she is so cute that I don’t even want to touch her. She is perfect. Her hair is very soft and shiny. All joints seem to work well. She came without clothes.
Everything looks good, but the hair is really messed up from the plastic around her head.
Cool doll! beautiful, quality at altitude!
Pupa wonderful
A beautiful doll with a silky long hair. We loved it and the size is ideal to play with it. Very happy with the purchase.
Super!!! Quality is perfect!!!
Very mad pretty the doll to the real that in the picture I'm lovely is beautiful I love it and I don't I was expecting a mucjas tegalo dress thank you
Beautiful!
Beautiful and well detailed thanks to the store for the gifts
Great as always!
Very pretty doll! The hip hinges are weak.
Beautiful doll! Very well packed. A whole one came.
Very cute doll.
Everything is just great! The store immediately sent! Tracked everything clearly to the last! Dolls are beautiful, but they are small. I thought there would be more, but it is 20 cm. The seller put two dresses for dolls, i ordered two. Beautiful, glazed. Packed all qualitatively, without flaws. Hand brushes are attached two pairs. I bought it for my daughters for my birthday.
Beautiful doll hair clean soft
Beautiful doll.
Product excellent, beautiful, unique flaw staring eyes a little bit, just peró can disassemble and fix the eyelids to solve the problem. (in the picture can see already modified) Consigliatissima!!!
PERFECT!!
Thank you! pretty doll.)
Beautiful doll! The eyelashes are not straight, so they look more natural
4 weeks to arrive so quite fast delivery.Great item too thankyou
Thank you very much! the parcel was received intact and safe! the box did not crumple even. got it fast. the doll is very cute and small. hinges are good, nothing falls off. as a gift put spare pens, dress and business card store. Shop and store-i recommend.
Order arrived in 9 days-just super fast! The doll is incredibly sweet and fragile-love at first sight. For lovers of miniature hinged dolls-a real find =) The hair is chic-thick, soft and long. There is no foreign smell. Eyes move only in the sides. Many thanks for the gift in the form of palms and dresses =)
Ordered on august 26, came to the post office on september 10. Super fast!!! Fully corresponds to the description. There were 4 hand brushes and a skirt in the box. (Who is not aware-these blaise eyes move only to the right-left, do not close). The quality of the doll is good, the hair is very soft. Thank you to the store, i recommend the product!
Very cute doll.Thank you so much.
Always great service from this helpful store! A++++++
She has exceeded my expectations, she is truly beautiful, i am very happy, she came quite quickly
very cute
Gorgeous
Very beautiful Doll, full Delivery and even Bonus Clothes! Thanks and welcome again.
Great doll!
Thank you for the fast delivery
im love it
Delivery is very fast, 17 days! Dolls are very pretty. The joints are strong, the hair is chic. Thank you store! I recommend.
Very fast and very pretty.
Very cute baby
bonita
I bought a girlfriend for my joy) the body of the doll is very fragile and small. It is better to gently handle. Doll cute and good
Very cool baby!!! Thank you!
Much better than in the picture! Full of delight! Thank you!
THE product delivered, follow the description correctly. Correct and very fast Delivery. Was very satisfied with the product and service. Confident store for future orders. Thank You!!!
Very nice and perfect i loved it! It's very delicate.
Neck joint not working
wonderful！
Thank you very much for your kind response. Products are very cute as shown in the picture.
As in the photo. The hinges are weak, it is difficult to put it. In general, norms. The face is cute. Hair needs to be washed, greasy.
The doll is good, one hand in the elbow does not bend... Maybe it is necessary to press harder, but afraid to break) for me it is not critical. The hair is chic, thick and long, the eyes move. There is one nuance-so behind the head there is a mechanism for the movement of eyes, then the hair is not there, so not all the hairstyles will suit her. But the photos in the description are noticeable) i'm happy with the purchase. the parcel came for two weeks.
Beautiful
Beautiful and perfect. Super silky straight shiny hair. With gift dress! Thank you!
Cute nice doll and very pretty
Cute lil doll, thank you
fantastic! Loooove the Middie scale Blythe dolls thank you will definitely be buying more in the future. and loved their little dresses you popped in extra too :0) Brilliant store!
Despite the way the box came, the doll is intact. It's the first mate i ask for and i liked it very much, make-up is ideal for the little one, the hair is very soft and not greasy, the color is very nice. With their hands they have gift a blue dress. Thank you. It's one of my favorite shops, the deal is great and very fast in shipping. I recommend it.
Lovely doll. Good quality and now flaws that I can see. Very nice shiny hair. Love the articulated body.
Lovely doll. Good quality and now flaws that I can see. Very nice shiny hair. Love the articulated body.
verry happy ideal size
Lovely doll, and very good quality!!! Beautiful hair, sick, and soft. Not smell. Eyes moves from one side to the other, and came with a dress cute and a little hands. Great store, super attentive and helpful. Arrived early